Overview
JobLeads has a rating of 4.5 stars from 891 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobLeads most frequently mention customer service, constructive feedback and good experience. JobLeads ranks 9th among Career Advice sites.
During trial period, the monthly subscription fee was not mentioned prominently and much higher than the industry average. I only got to see it after I saw a very high credit card bill. I approached the customer service, who only agreed to cancel it the next month, even though I contacted them several days after the new billing cycle and explained the confusion.
Also the hook "free CV review" was never performed during the sign-up and I asked a few times and no result. I had to sign up using a new account and then I received an almost exactly the same review response from another CV review service.
Overall, scammy experience, and cannot trust the 4.5 stars on Google Review. Very disappointed.
They are good in their refund policy, which is very rare nowadays
Hi Omer,
Thank you for your kind words! 😊 We strive to provide a fair and transparent experience for all our users, and we're glad to hear that you appreciate our refund policy. If you ever have any questions or need further assistance, we're always here to help. Your satisfaction is our priority! 🌟
Your Jobleads Social Media Team
The review of my resume was timely done and the issues were resolved
Hi Tim,
Thank you for your feedback! We're glad to hear that the review of your resume was completed in a timely manner and that any issues were resolved. If you haven’t heard back yet, don’t worry—it can sometimes take a little time to receive responses. If you have any further questions or need additional support while waiting, feel free to reach out. We're here to help! 😊📄
I got linked from a job search to their website. I decided and subscribed for the free trial at $2.99, not knowing my debit card was saved on file. I never checked back after seeing that the jobs they advertised were reposted from other sites. They debited my card after the free trial of the amount of $70 without notification. Completely avoid this scam site.
Hello:
We’re sorry to hear about your experience and understand how upsetting it must be to encounter unexpected charges. When signing up for our trial, the terms and conditions, including the automatic renewal to a Premium Membership, are provided to ensure transparency. However, we regret that this wasn’t clear to you, and we apologize for any inconvenience caused.
We want to assist you in resolving this matter. Please reach out to us directly at community@jobleads.com so we can review your case and discuss possible solutions, including any refunds. Your feedback is valuable to us, and we’re here to help make things right.
I worked seasonally for six years which gave me experience in my field.
Hi Yosri,
Thank you for sharing your experience! It’s great to hear that your seasonal work gave you valuable expertise. If you're looking to take the next step in your career, we’d be happy to help you explore new opportunities that match your skills and experience. JobLeads offers a range of tools and resources that can make your job search more efficient and help you find the right role faster. Don’t hesitate to reach out if you need any assistance!
Your JobLeads Social Media Team
Do not give your credit card details. You cannot change it, only if you cancel your card at the bank, otherwise they charge you every 3 months.
It looks like it is not a real company, they use auto-emails and no real people working behind.
My credit card was charged, however I cancelled the renewal.
No response received for 3 days now. The issue that I have experienced was: before the renewal date, it is possible to cancel the Premium membership.
My renewal date was at 17-may-2023.
I sent the cancellation request on 15-may-2023.
Sent a reminder on 16-may-2023, as no response were received.
On the 17th my credit card was charged.
Tried to call the company on their phone number.+49-40-*******. Number is not working.
No response to any of my emails sent to their accounts (service@ and *******@jobleads.com)
Maravillosa experiencia, no imaginé que mi currículum tendría tantos errores, también agradezco las recomendaciones dadas
Hola Yamile:
¡Muchas gracias por tu comentario tan positivo! 😊 Nos alegra mucho saber que nuestra revisión de currículum fue útil y que las recomendaciones te ayudaron a mejorar tu perfil. Nos esforzamos en brindar observaciones detalladas y prácticas para que cada usuario pueda destacar lo mejor de su experiencia profesional.
Además, valoramos mucho tu confianza en la seriedad de nuestro servicio. Si necesitas más ayuda o tienes preguntas sobre cómo optimizar tu currículum, estamos aquí para apoyarte. ¡Te deseamos mucho éxito en tu búsqueda laboral! 🚀
I have best experience what ever you giving us tips guide line.
We're thrilled to hear that you're finding our tips and guidelines helpful! 😊 It's great that you're exploring job opportunities abroad—expanding your career internationally can be an exciting journey. If you need any further assistance with your job search or advice on working in a different country, we're here to support you every step of the way. Best of luck with your job search! 🌍🚀
They sucker you into a 14 day trial. Even if you mark a calendar date to cancel, it better not be one second past the exact time you subscribe because they will charge you. The resources were useless. Their customer service is basically collection agents telling you why you should pay even if you tried to cancel the same day in good faith. This is a money grab ripoff. Avoid.
Hello:
We’re really sorry to hear about your experience and understand your frustration. We strive to provide clear information regarding the trial period and cancellation process, but we know it can be easy to miss the details, especially with the timing involved. We never want our users to feel misled, and your feedback helps us identify areas where we can improve.
Regarding the customer service experience, we aim to assist with fairness and empathy, so it’s disappointing to hear that it didn’t feel that way for you. As for the resources and job matches, we regret that they didn’t meet your expectations, and we’re continuously working to improve the quality and relevance of our offerings.
If there’s anything more we can do to address this situation, please reach out to us at community@jobleads.com. We’d like to see if we can help resolve your concerns and make things right. Thank you for sharing your thoughts, and we’re sorry that this was your experience.
This company advertises positions that no longer or never have existed. Case in point. They advertised a Marketing Communications position in Eagle, ID. After consulting with the city, it turns out this position does not exist. Solution: reportfraud.ftc.gov MAJOR SOLUTION: Class Action. https://www.businessinsider.com/job-site-theladders-is-accused-of-fraud-2013-3
Dear Brian:
We’re sorry to hear about your concerns and take this feedback very seriously. It’s deeply troubling to hear that you encountered job postings that may not have been legitimate. We strive to ensure the accuracy and reliability of all job listings on our platform, and we apologize if any listings did not meet these standards.
We want to address this issue and help clarify any misunderstandings. Please reach out to us directly at community@jobleads.com so we can investigate the specific job listing you mentioned and take appropriate action.
Thank you for bringing this to our attention, and we’re committed to resolving any issues and ensuring a trustworthy experience for all users.
It's a total scam, when i subscribed for the trial they stated that my amount would be refunded if I was not satisfied. Forget satisfaction I was scammed and auto charged AED 300 plus through my credit card. This is a bogus site with job postings taken from other job portals and published there. There should be some law to take such sites to tasks to save hundreds of job seekers losing their money. Especially a majority falling prey to such scams are job less and have scarce funds and to lose money this way is bad.
Dear Abeda:
We’re genuinely sorry to hear about your experience and understand how frustrating it must have been to feel charged unexpectedly. We take these concerns seriously and want to clarify that when you sign up for our trial, the terms, including the automatic renewal to a Premium Membership, are shared to ensure transparency. However, we regret that this may not have been clear to you.
We’re committed to helping job seekers, not causing them distress, and we want to make this right. Please reach out to us directly at community@jobleads.com so we can review your case, discuss possible solutions, and assist with any refund or cancellation needs.
Your feedback is invaluable, and we’re here to resolve this matter to your satisfaction.
This was a subscription service I didn't want and from which I believed I had unsubscribed. The job leads I received were mostly irrelevant and unrelated to my skill set. Then, although I thought I had unsubscribed, I was charged $70 for a 28-day membership (to be renewed automatically). Within 5 minutes of seeing the charge, I contacted the company to say it was a mistake, but they indicated that the contract represented an obligation - no refund would be provided. I wonder how much of their business revenues come from the first month of membership, where individuals enter into a monthly subscription, unintentionally. Most other subscriptions give you a notice as your trial period is ending, but they do not. Is it illegal? No, but is it unethical to use these practices and then refuse refunds? Absolutely. People attempt to use these services because they are out of work and DO NOT HAVE ANY INCOME - taking advantage of them is simply wrong.
Please avoid this company by all means necessary, you will be charged for services you did not use, they will take your money by every means necessary. I wasn't able to cancel my free trial and i have been charged £177, all of which is unreasonable.
Since they are a German company, i just reached out to The European Consumer Centre Germany Supports: the link is below. If you have been treated poorly by this company please register your complaints there. Read the process on how to lodge your complain. I dont know if they'll do anything about it, but we can't be silent about the practices of this company.
https://www.evz.de/en/questions-and-complaints.html
Dear Rhoda:
We’re truly sorry to hear about your experience and understand how frustrating this situation must be. We want to assure you that it’s never our intention to cause distress, and we regret that you encountered difficulties with your subscription and cancellation.
We appreciate you sharing your concerns, and we’re here to help resolve them. Please reach out to us directly at community@jobleads.com so we can review your case and discuss any possible refunds or solutions. Your feedback is critical, and we’re committed to addressing your concerns fairly.
Thank you for bringing this to our attention, and we hope to make things right for you.
Very inaccurate job ads. Very tricky trial period agreement with trial period ended at 6.50 pm. No remind email about ending trial period. Annoying resume writing service. Just service for stealing money. Be aware please.
Dear Helen:
We’re sorry to hear about your disappointing experience and understand your concerns. We strive to offer accurate job listings and a clear trial period process, so it's troubling to hear that this wasn’t the case for you. We also apologize if the resume writing service didn't meet your expectations.
We’d like to address these issues directly and find a solution for you. Please contact us at community@jobleads.com so we can review your situation, discuss any potential refunds, and work to improve your experience.
Your feedback is important to us, and we’re committed to making things right.
I signed 14 days trial and when I realized that 70 euros were deducted from my account for 3 months even though I did not approve the premium membership, I sent an e-mail, but the e-mail was automatically returned.
Hello Berrin:
We’re sorry to hear about the unexpected charge and the trouble you experienced trying to contact us. The 14-day trial does convert to a Premium Membership if not canceled before the trial period ends, as outlined in our terms.
We want to help resolve this issue for you. Please reach out to us directly at community@jobleads.com so we can review your case and assist with any refund or cancellation concerns. Your satisfaction is important to us, and we’re here to help make this right.
I got very kind and thoughtful advice which I'll surely use from now on.
Hi Csaba,
Thank you so much for your kind words! 😊
We're thrilled to hear that you found the advice helpful. It's great to know that you're planning to put it to use! 💪 If you ever need more support or have any questions along the way, we're always here to help.
Best of luck with everything moving forward! 🍀
I don't know how I became a permume member in jobleads platform but I found out when my back texted me there is not enough money in your account for this bill, and I unsubbed from that but still they trying to bill me, and I tried so many time to asked a refund and some answer but still nothing, it's a scam that I don't know how to get rad of them I just keeping my wallet empty,
Hi Kazem,
Let's get this resolved for you.
Please send us a direct message with your details, and we'll investigate the issue and ensure you receive the support you need. Thank you for your patience!
JobLeads Customer Success Team
All was taken care of immediately after notifying of cancellation due to work
Hi Trudy,
We’re glad to hear that everything was taken care of promptly after you notified us of your cancellation. We always strive to make the process as smooth and hassle-free as possible. If you need any further assistance, feel free to reach out. Thank you for your feedback!
JobLeads Social Media Team
Me.permitio ver mis fallas, a la hora de buscar trabajo, sobre todo mejorar mi c.v.
Hola Karla:
¡Muchísimas gracias por compartir tu experiencia! 😊 Nos alegra saber que JobLeads te ayudó a identificar áreas de mejora en tu búsqueda laboral y a perfeccionar tu currículum. 💼✨ Ese es justamente uno de nuestros objetivos: brindarte herramientas que te permitan destacar y acercarte a la posición que deseas.
Además, agradecemos tu confianza en nuestra plataforma y nos motiva saber que la consideras segura y confiable. 🙌 Cuando estés lista para seguir avanzando en tu carrera, estaremos aquí para ayudarte a alcanzar tus metas.
¡Te deseamos mucho éxito en tu camino profesional! 🌟
I think it is a wonderful and amazing experience that deserves mention
Zahraoui, we truly appreciate your positive feedback! It’s wonderful to hear that you had such an amazing experience with our service. We're honored that you feel it deserves mention, and we're here to keep providing the support you need. Thanks for sharing your thoughts!
JobLeads Social Media Team
Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.
Never miss a relevant job with over 400,000 sources available.
Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field.
Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search.
Unlimited access to guides, workbooks, and powerful templates.
- Visit Website
- Hamburg, Hamburg, Germany
- Edit business info
Business Highlights
- Premium Job Search
- Resume Review Service
- Career Coaching
Business History
Today, we proudly serve job seekers in 42 countries, enabling them to secure the jobs they deserve with confidence.
We enable job seekers to land a better job faster.
Combining the success factors of career coaching with technology, we build digital solutions to master all job search challenges.
Currently, people make career decisions without knowing all their options and face a tedious application process. JobLeads is changing that.
We believe job seekers can reach their full potential with the right guidance.
Developed by career experts and powered by cutting-edge AI, our service helps you start, advance, or change your career.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jay:
We’re sorry to hear about your disappointing experience, and we appreciate you bringing these issues to our attention. Your feedback is important, and we want to address your concerns as clearly as possible.
Regarding the subscription fee, we strive to be transparent about our pricing during the trial period. While our team was able to cancel the subscription for the next month, we regret that we couldn’t resolve this issue sooner.
As for the CV review service, we sincerely apologize that it did not meet your expectations. The quality of our CV reviews is something we take seriously, and it’s concerning to hear that you received a response that felt generic or not tailored to your needs. We would like to investigate this further to ensure that our services are up to the high standards we strive for.
Your experience does not reflect the service we aim to provide, and we’re sorry for any inconvenience you’ve faced. If you’re willing, we’d like to make this right—please reach out to us directly at community@jobleads.com so we can assist you further. Thank you for your feedback, as it helps us improve our services.