Joancee

My experience was awesome I was able to place my order get it dealt with second ring with you guys first one got stolen so this was a replacement when I come back I'll be getting more stuff right now I'm just waiting for money

The ring was priced well and looks beautiful. Responsive to questions. Shipping was slow but it was customized and shipped overseas so it was acceptable.

The shopping experience was great. However I do not like how they don't send you updates on your order. I had to email them over n over to get information on my order. I never even got a tracking email, it was so different from my first experience. Overall I love my ring, it's beautiful and everything I expected it to be.

Easy and effortless. No problems. Up to date order and shipping confirmation. My purchased ring is beautiful and exactly as described and shown online.

It takes time for the product to arrive but it's well worth the wait. I love my rings! They're durable & maintain their shine. I'm a nurse and I'm rough on my hands and these rings are still beautiful!

I purchased this because of the design. I got a great deal! I went by there size guide and being that I have years of sales in jewelry. I ordered. Paid for engraving and it looks nice as long as you have a light on it. So of course I am excited, when I get it. Waited weeks and weeks. So I get it. Try it on and just heart broke! So I write the company. This is Sterling silver, fake stones, and the return policy is ridiculous! Stay away from them! I am out the money. No ring. Customer service is horrible! I do not recommend them at all! I gave 2 stars because the ring is pretty and the nice box! Do your self a favor and order from Amazon or a company that won't rip you off!

I purchased a ring and paid for the expedited shipping. My product was late, and the company did not want to refund me the shipping cost. Once I got my ring I wanted to return it because it was to big. After several emails back and forth The company finally gave me return instructions. The product came from Chicago but I was told I had to send it to China.

I never received a confirmation for my order. As time went on I became concerned and felt like it was a scam. I reached out to the information from my order which was different from the actual Joancee website and didn't receive a response until a couple of days. When I did received a response, it was very short and didn't provide a formal introduction or anything. I also reached out about my login a d password.
That information was also incorrect. When I reached out to Joancee I was told that my shipping number didn't reflect what theirs should state with. I actually placed a hold on my payment until the order shipped. It took weeks. I love the site but not sure if I will order from them again.

All though it did take a long time i trusted the process because all i was worried about was my package being lost but they did deliver it to the wrong apt all though i emailed them about my address and they answered a complete different question that i never asked and never answered the question that i had asked but i was still able to get my package thank God.

I ordered this ring on February 8 2025 still haven't received it know one will call me and you will not credit my credit card I have emailed every day since and can not talk to a representative. This company stole my money and gave me nothing

The whole process is frustrating. The shipping method was not correct. I I'm still waiting on my other package I ordered 2 sets together but they were shipped separately! My husband ring came a month after I chose expedited shipping!

I placed my order at the beginning of last month and after 35 days it finally arrived. I paid the additional $26 for 3-5 shipping. If I had known I would still have to wait over a month I would have saved my money. Customer service takes days to respond and fights to not help you in anyway.

Ordered a ring. They said it was delivered to my mailbox about a month later. Claiming someone had signed for it. No such thing happened. Company is a scam.

The product arrived as described. The shipping takes too long. I ordered this item for Valentine's Day and it took almost a month to arrive. I also paid for quicker shipping. Was not aware the item was originating out of China.

I placed an order but never got a confirmation email... I had no idea if the order went through or not... got my ring a few weeks later however and am satisfied with it.

It took a month for me to receive my rings, I paid to have it delivered within 8 to 10 days. I do not recommend paying to receive it earlier. I never received the refund of the $17.00 I paid. The rings are stunning. I will purchase from them again.

I ordered on February 6. Is paid already and is March 11 and my order still with the status shipped. I contact customer service, they provide me a tracking number the fourth time that I wrote them. This tracking number dont give the status for days! Very upset! I hace to buy another pair of rings because the order is not on time. Waste of money and time.