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Joancee

How would you rate Joancee?
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California
1 review
0 helpful votes
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Beautiful ring
March 8, 2025

Beautiful ring but there was nothing on the site saying they made the rings to order n also the delivery method are way different from the site it took almost a whole month for it to get here and I paid extra for the fast shipping The 7-12 or wtv shipping it was

Date of experience: February 26, 2025
Louisiana
1 review
1 helpful vote
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Two bands
April 8, 2025
Updated review

I ordered two diamond s925 bands in a size 14, recieved two bands that was smaller than earring hoops for a baby. I wasted my money. They don't even fit a pinky finger.

Date of experience: March 29, 2025

It's a beautiful piece of jewelry
February 11, 2025
Previous review

I ordered from Joancee because I wanted a piece of jewelry that looked expensive but was comfortable in my budget range, and I found that priceless look at an affordable price. I love it.

Date of experience: February 1, 2025
North Carolina
1 review
0 helpful votes
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Not Satisfied - No Product to review
March 1, 2025

I ordered a Silver band ring January 16. It is now February 19. I do not have it and I am being asked to rate my shopping experience. So, that's what I am doing.

I did write the company February 1 and was told it was still being manufactured. The tracking said it was released from customs on February 17.

Date of experience: February 19, 2025
Australia
1 review
0 helpful votes
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Minus one issue.
February 4, 2025

It was so difficult to read the captcha to reset my password. It took me ages to get in and still unable to log in so I can view my order. However, the shipment arrived within a month and we're still happy to have received. We are still going to place orders in future as it is a reliable seller.

Date of experience: February 24, 2025
Alabama
1 review
0 helpful votes
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Finally have it!
April 20, 2025
Updated review

I want to thank the staff at Joancee!
For making me feel like a VIP!
I love my rings this is my second purchase

Date of experience: April 10, 2025

I
March 11, 2025
Previous review

I. Love all my purchases

Date of experience: March 1, 2025
District of Columbia
1 review
0 helpful votes
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Beautiful
April 13, 2025

Ring was beautiful - even better than the picture. Arrived in a beautiful jewelry box. Would definitely shop here again

Date of experience: April 3, 2025
Minnesota
1 review
0 helpful votes
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Poor quality
April 7, 2025

I got my ring in the mail and it was beautiful! Less than one week later, there was a stone missing. Now I have to get something new but probably won't go through this company again.

Date of experience: March 3, 2025
Alabama
1 review
0 helpful votes
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It does take a while to receive your rings but it's worth the wait and customer service should get back with you faster or have a number to call but other than that i love both rings I ordered

Date of experience: March 5, 2025
Alabama
1 review
0 helpful votes
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As far as getting your money's worth yes absolutely true. The shipping time was not as good as I thought it would be. So if you have a special occasion then order way ahead of time.

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Poor service
March 6, 2025

I ordered my ring to be delivered on January 28th. We are now here, February 23rd and I still have yet to receive my order. I'm very disappointed. This was a highly recommended birthday gift that I was looking forward for and and all I get is that they're experiencing delays and they can even give me a tracking number to expect one to receive it. Super super frustrating. If I don't get my ring by March the first. I'm canceling this order and requesting a refund. Totally disappointed.

Date of experience: February 23, 2025
Massachusetts
2 reviews
0 helpful votes
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What you see is what you get
April 22, 2025

All good. Packaging was nice. I ordered a size 6 and should have gotten a 8 instead. Other than that overall good.

Date of experience: April 12, 2025
Maryland
1 review
0 helpful votes
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Bad shipping
April 16, 2025
Updated review

It took months to receive my order when it was supposed to be 9-12 business days. They then made me pay 15 for shipping again for a new pair

Date of experience: April 5, 2025

Bad shipping
February 7, 2025
Previous review

I ordered my product on 12/26/24 and it's not 01/28/25 and I still haven't received it yet

Date of experience: January 28, 2025
Texas
1 review
1 helpful vote
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Waiting
February 24, 2025

Made my purchase and was charged watched the tracking and never received item. Waited a week, checked with my Postal Office and surrounding neighbors ring was no where to be found. Waiting to see how this will be corrected.

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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I still have not received my order
March 11, 2025

I ordered my item over a month ago and paid extra for 2-3 day shipping. As of of March 1st I still have not received it. I reached out and emailed customer service and received no response

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Amazing! I
May 5, 2025

I am extremely satisfied with the beautiful rings! I get a lot of compliments from my guests. Beautiful rings.

Date of experience: April 24, 2025
Texas
1 review
0 helpful votes
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Sizing
May 4, 2025

The sizes seem to run very large and takes awhile to receive the rings

Date of experience: May 3, 2025
Texas
1 review
0 helpful votes
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Engagement ring
May 2, 2025

Everything was perfect. The engrave to the size so how everything looks and looked exactly like the picture.

Date of experience: April 22, 2025
Illinois
1 review
0 helpful votes
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Customer Service?
February 23, 2025

The ring was beautiful and perfect! And of course, SHE SAID YES! Though I was running into issues with customer service. I live in the US and it seemed like the only time people could reach back out to me when I was in bed asleep. And we played tag every chance we got. And they weren't much help with questions I had. Loved the ring though! Just wasn't too pleased with customer service or delivery times

Date of experience: February 12, 2025
Maryland
1 review
0 helpful votes
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My husband loves it
April 18, 2025
Updated review

This is the second purchase and like the first time there is no let down. My husband loves his ring.

Date of experience: April 8, 2025

Great experience with my husband's order
March 19, 2025
Previous review

Great experience with my husband's order. I absolutely loved my ring so I'm getting his from here too.

Date of experience: March 9, 2025
Iowa
1 review
1 helpful vote
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Very pretty but some flaws
February 22, 2025

I noticed that in the women's ring the diamond isnt centered and the design is a little off. It's not too noticeable unless you're looking for it. The diamond does make noise due to the prongs not being completely tightened. Nothing wrong with the men's ring at all it's also very beautiful. Hypoallergenic and causes no green/ grey tint.

Date of experience: February 12, 2025

Overview

Joancee has a rating of 4 stars from 4,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 3rd among Engagement Rings sites.

service
1,740
value
230
shipping
236
returns
215
quality
2,518
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6,387 reviews
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