Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
Very easy website helps explain things, low cost, cant wait to see ring
The site was really easy to navigate and placing the order was simple. I'll follow-up when I receive my purchase.
Very awful attempt at selling a ring style advertised. When contacted they insisted it was within their quality control. Still waiting for refund on 2 rings. Gave incomplete addresses for returns. This company is a joke
I have received 2 rings and they are perfect and beautifully made.
Their website is extremely easy to navigate and customize a ring. Being able to view the customized ring from different angles is invaluable. The order processing was very straight forward, so as long as the rings arrive on time and are what I ordered, then I would definitely order from Jewlr again and recommend their site to everyone.
I've been looking for a square emerald with diamonds on the sides. I've looked at every site there is with no luck. I was able to make the perfect ring on JEWLR. I was able to pick every piece. From stones to metal. I'm so looking forward to getting this ring. And there's a 99 day return policy. You just can't go wrong!
I will be creating a Mother's ring on here once we pay off the engagement ring. So happy I found this site on FB of all places.
Found this site online and decided to take a chance on a custom ring. Having real time updates via FB Messenger was a great perk and knowing exactly what stage my item was in the crafting process was fun. It arrived exactly on time in wonderful packaging. The ring is beautiful! So much daintier than it appeared on the site, I LOVE it and I can't stop looking at it! Would definitely recommend anyone considering a purchase here to take the plunge as you won't be sorry!
I love both the ring and bracelet! They are both beautiful! One thing I have to say and I wish the stones on the ring were a tad bigger but that's okay because I still love it! I know my bff will love it for her birthday! I would definitely order from you again! Thank you!
Could not be more pleased, perfect, and wife was so happy. We are looking forward to more, thank you all
Wonderful service, prompt delivery, beautiful necklace
Beautiful custom ring! My mother loved it, I will definitely be ordering again from this site.
Ordering was easy! The hard part was waiting for my order. I was sooooo ANXIOUS! Got my order promptly! Love my necklace! They do BEAUTIFUL work! Well worth the wait!
Thank you all sooo very much!
The site was easy to navigate and use. Wish the time it took to be made and sent to me wouldn't take that long.
This was very easy to order with the selection process.
I love the numerous choices and metal types. Very please with my ring!
For me it is difficult relying on online shopping to be good quality. I was very happy with the quick delivery and quality of my purchase
Although the concept is great the actual ring in itself is disappointing. Can hardly read the inscription or the names on front of the ring because of it being so tiny it's more the pinky finger ring not the ring finger. Need a magnifying glass to make sure it was ever spelled correctly.
Everything was as it planned, and it came very quick and on time! Thank you
Amazing shipping takes about a week and a half to make depending on how much customization you put into it. Amazing quality super happy!
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.