On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
We monitor reviews for authenticity
I was able to create and order the perfect Mother's Ring for my wife and our anniversary. It was so easy to do and ended up being a better value than I even realized. Creating and shipping the ring only took a matter of days and it was perfect. I would be happy to use Jewlr again in the future!
I was disappointed with the chain that I got with the rose gold bar. It is not what the pic showed, it looks like it will break so easily because it is so fine and delicate, I guess the pic was very very magnified. If I would have paid $40 or $50 I would understand but it ended up costing me $180
As advertised. Good communication. Fast delivery. Very nice product. Great wrapping. Highly recommended. Thank you.
Great experience! We got our ring fast and in a great box that threw my wife off the scent of what it was. You get what you paid for, and you love what you get.
I ordered a ring and I am very satisfied with the product. The free necklace looked nice but the chain broke loose from the pendant.
Easy and clear to see what your buying before placing the order. Great website. I hope its as beautiful as shown on the website.
Purchase came in a very timely manner despite the holiday rush. Product was perfect and the website answered all my questions.
I loved the necklace and the price. But, as in most things, it was a bit too good to be true. I am highly allergic to non-gold/silver metals, and I broke out intensely from the gold chin. I had to replace it with a bona fide gold chain from a local jeweller. But I still love the cross, so it was worth it.
I thought the halo necklace would come with the ring and still waiting for it
Love the ring, But the stone settings are sharp, its like the stones are to thin
This is a pretty ring. However I was disappointed when I opened the box. It was definitely nicer looking in the picture on the site than in person. I can barely see the stones inside. I doubt anyone will see them when I'm wearing it. I'm keeping it anyway because my boys bought it for me as a Christmas gift, but I doubt I'd purchase from this site again.
I've always wanted a mothers ring and my husband told me to pick one out for Christmas. I loved the idea of being able to see a preview before I ordered but worried about ordering it from the Internet. I didn't need to worry! I I've made ring and would recommend Jewlr to anyone!
After a week the opal fell out not impressed with quality I am still waiting for a response from Jewlr
I ordered a beautiful caged heart necklace for my mother. The necklace was beautiful in person and very fun to personalize. The caged heart design is such a unique and beautiful idea. I was also happy with the price of the product for what I got. I am very happy with my experience and will be buying from jewlr again and recommending this site to others as well.
The website is great to use and also very easy. The products are unique and very interesting! I will shop here for sure again.
The ring I purchased was exactly what I thought it would be. Great quality.
I purchased a ring for my grandson's graduation present. It arrived in good time and was very beautiful! He loves it and wears everyday! Thanks!
The ring was BEAUTIFUL. It was exactly as I had hoped it would be. It fit perfectly and arrived in plenty of time. I will order from them again with no hesitation.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.