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Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
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Best quality and customer service I've ever had with any online retailer. Fast shipping, beautiful products, and amazing pricing, with multiple variety and virtual product customization. Well, well, worth the money. They have a customer for life.
Thank you PCH, wonderful gift for my wife! I will use it again for mothers day! Totally one hundred characters really wow!
I found this beautiful ring and I bought it for my girlfriend for Valentine's Day and I showed her aunt and uncle and they all said it's very beautiful
The ring looks great! I cant wait for my wife to see it. I like the fact that you can fully customize it and choose the type of finish, 10k, white gold, gold... etc.
I put a review on here last week because of the terrible service I had received. Long story short. I bought a ring, had it resized it turned my daughters finger green and I wanted a refund. Was told no several times. Sandra call me yesterday and we had a very nice conversation and she refunded me the cost of the ring. She stand behind her company and this is the way a good company should act. Thank you Jewlr and Sandra.
Great ring love it my future wife is really going to love it this our first valentines actually not together but this should bring us closer no matter how far apart we are at the moment! Thank you guys!
I've ordered a couple different rings. I love how you can customize them and they have real gold! Not that painted crap!
Description lacked a bit. Needed to know if it was plated or full sterling silver. Kind of taking a gamble.
If you want a ring thatll loose its stone within the first 2 months of buying it, then this is your place! Oh and customer service? Theyll tell you anything they can to get you to keep spending money over and over again for the jewlery to always malfunction... utterly disappointed in this company NEVER buying from them again PLEASE PLEASE PLEASE do not make my mistake. I dont know how they are getting 5 stars with other people, just got off a 2 hour phone call for the literally the 7th time now for weeks and still no help from anyone. DO NOT MAKE MY MISTAKE
PLACING ORDER WAS VERY EASY AND ORDERING WAS VERY SIMPLE... LOVE THIS ONLINE STORE! GREAT CUSTOMER SERVICE! HAD TO REORDER MOTHER'S RING AND CUSTOMER SERVICE WAS EXCELLENCE EVEN THRU EMAILS... AND TALKING TO THEM ON THE PHONE WAS OUTSTANDING. I WOULD RECOMMEND THIS WEBSITE AND THE CUSTOMER SERVICE TO ANYONE WHO IS THINKING ABOUT SHOPPING ONLINE FOR JEWERLY! THANKS FOR MAKING MY JEWERLY SHOPPING EXPERIENCE A JOY!
This website was very helpful for helping me find the perfect promise ring for my special guy. Honestly, the biggest problem I faced was deciding on just one because there were so many stunning rings. Id definitely recommend this website to family & friends.
I loved the service I would so recommend this jeweler anytime so everyone please come to this site if u want a good deal on beautiful stuff for your spouse's.
Website was very user friendly and loved the details it showed as I was building the ring, it helped me to see the merchandise first hand as I customized it. Thank you again
I ordered a necklace for a Cmas gift, and it arrived in plenty of time for the holiday. It was also a very pretty piece of jewelry. My daughter loved her necklace but wanted the chain shortened. We sent it back for free service. Working with the customer service dept was very easy. They are very professional. You will not be disappointed with the quality nor service from this company.
Easy to enter names and confirm which stone they are by. The option between stones was perfect. Can't wait until it arrives and for her to see it.
Love this site. I have several rings from them on my hand right now and I couldnt be more thankful. Buying a ring from here for my boyfriend in a couple days as well!
It looks beautiful online! I cant wait to see it in person. My daughter has the sterling one and she wears it everyday.
So i place a order but it says conformation number will be sent to my email but i cant log in to it so how will i do it :/ i need a txt or somthing my number is *******881
Ive ordered several pieces from this site and they never fail to impress with the quality and design of the pieces. I love having to ability to customize as well. A+
Im giving them only 4 because I have not received the ring yet but Im hoping it comes out great! It is a company I havent heard much of but it had pretty good reviews so Im putting so trust in to it.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.