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Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
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I wanted so desperately to enjoy my experience after so many positive reviews were left and the offers and choices seemed amazing but my experience with Jewlr was absolutely dreadful. I first had a shipping issue which was later clarified in fine print which I accepted even though it still seemed a little off, but then when I finally recurves my ring it was way too big even though I used the sizing chart and instructions given by Jewlr themselves but the cherry on the cake was that they offer free resizing where you have to pay 20 dollars to ship it all the way back to Canada and back and another 10-20 dollars if you had an engraving done and wanted it re-engraved, when you paid 25 dollars in the first place to have it engraved. There have been tears and anguished and I can assure Jewlr I will not be returning anytime soon and am finding a local to resize my ring. I am extremely hurt and feel cheated from Jewlr. This ring was extremely important to me and someone I love and I am absolutely heartbroken over this. Dont waste your time and heart over this.
I had some trouble with the size of my ring and Jewlr has been very kind in making sure that I get the right size.
Super late review it was great I was actually goin threw my email I wanted to buy my girlfriend another ring threw your site I forgot what size she was can you please email me the size of the last ring I bought *******@gmail.com
Jewlr made sure I had my dream wedding bands! After I placed my order, our flight plans changed and had to contact jewlr and ask them to ship it sooner. They were more than accommodating and had my rings here a day earlier than I asked for! When my fiancé and I opened our beautifully packed boxes we were in awe! My band is everything I have ever dreamt of. We were very pleased with the quality of the rings as well. They even came with a free cute little heart necklace. Cant wait to wear these rings for the rest of our lives! Thank you jewlr! Will definitely recomend my friend stony out r site and will be shopping again soon!
I would like to thank you for the beautiful gift of the rings is just wonderful packed in a nice box quickly arrived I am very happy thank you very much again
Because everything was easy to set up and make and I should have did this a long time ago if it wasn't this much trouble
Overall it was easy but anytime i refreshed the page it didnt keep my settings. Website needs a little touchup.
Had an issue with the shipping address. The Facebook messenger option assisted me step by step and was very helpful.
The ordering and selection process was incredibly easy to use. Excellent website and very easy to navigate and the delivery was perfect on a previous order.
Lovetta S
I just purchased a family ring from Jewlr and was really pleased with their service and keeping me informed of everything until i received my ring. So happy with my amazing ring. Well differently order from you again. Thank you
The site was very straightforward and easy to follow. I went in knowing what I wanted and got exactly that in a super short period of time. Great!
Its a great place for any occasion gift. I spent 3 hours looking for a site like this but all were either way, way over priced or the disclosure was may not receive in amount of time given (longer than a month, not including the week to process order). I am in love with this now. Everyone in my family's getting something special for their birthdays
I was a little unsure about ordering from this site, but Im so glad I did! Its absolutely perfect and has its own personal touch. Showing my engagement ring off to everyone! Stunning A
I loved the ring my husband got me so much, I came back to the website to get his Father's Day present.
I just received three rings (beautifully packaged); they are each three stone, four names. And I am overwhelmed. They are far more beautiful than I could ever have imagined. The time jewlr.com took with me to make sure the personalizations were correct and the patience they had shown with me was wonderful. The rings are spectacular in quality and workmanship, and I will treasure them always, as well as the experience of getting them from jewlr.com. Thank you, jewlr.com.
Promote this Rex guy He is actually a person u can talk with!
He made me feel i made a new friend!
He is the man!
Amazing jewelry and deals! Lots of different styles and designs! Great experience! Thank you for my ring! I will definitely order from here again!
Will let you know if everything comes out personalized correctly :) cant wait to see it I hope the mother of my child loves it. Prayers that greatness awaits! -Godbless
Great service
Great customer service
Great products
I would recommend it strongly
I have just received my necklace and I love it and I just ordered a second one
Thank you Jewlr
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.