James Free Jewelers
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James Free JewelersReviews 516

3.9
How would you rate James Free Jewelers?
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James Free Jewelers Reviews Summary

James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.

service
3
value
2
returns
1
quality
2

Instant Feedback

582 reviews
Edith C.
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Great Comp I would use again
August 13, 2020

Great Comp I would use again

Date of experience: August 13, 2020
Grace D.
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Overall good experience, except the unsureness of when the product will be delivered to them.

Date of experience: August 7, 2020
Amy M.
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Thank you to Molly for your help over the phone today.
Amy

Date of experience: August 5, 2020
Juliana B.
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Love James Free Jewelers, everything is always perfect When I order from them, they offer the best deals and their customer service can't be beat! I will only be ordering my Maria Tash jewelry from them!

Date of experience: August 4, 2020
Rhonda M.
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I had a really great experience with James Free! I ordered the sterling silver gucci earring and matching chain and I love them both! This site has affordable prices and fast shipping. I can't wait to purchase again!

Date of experience: August 4, 2020
Casey T.
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Very easy and pleasant experience
August 3, 2020

Very easy and pleasant experience. There was a delay in receiving my item and they reached out to me to proactively let me know and give me the option to cancel if the delay didn't work for me. Appreciated that very much! Great communication. Will likely buy from them again.

Date of experience: August 2, 2020
Fang X.
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Excellent customer service
August 2, 2020

Excellent customer service

Date of experience: August 2, 2020
kim c.
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Yes
August 1, 2020

Yes

Date of experience: August 1, 2020
Kathy H.
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Great customer service, very helpful!
July 26, 2020

Great customer service, very helpful! Informed me of a shipping delay when my ring size was out and tried to work around it. Very pleased with my experience

Date of experience: July 25, 2020
Angela K.
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Very impressed with online shopping experience and excellent customer service. Unfortunately I'm returning the item because it didn't work for me but will definitely be a repeat customer in the future!

Date of experience: July 23, 2020
Layne H.
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I really appreciated the consistent communication.

Date of experience: July 22, 2020
Amber S.
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Customer service was great
July 20, 2020

Customer service was great. The price of my item was a lot better than other places. Loved my experience.

Date of experience: July 20, 2020
Megan P.
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Customer service was PHENOMENAL!
July 19, 2020

Customer service was PHENOMENAL! Will definitely shop again. She did everything she could to get my order here by the date I needed it at no extra cost. Couldn't have asked for a better experience.

Date of experience: July 19, 2020
Leandra Y.
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I ORDERED GUCCI ITEMS. TWO GUCCI NECKLACES THAT MATCHED TWO EARRINGS I PREVIOUSLY PURCHASED. DUE TO YOUR SITE HAVING THESE NECKLACES IN STOCK AND ALLOWING YOUR COUPONS TO APPLY, THIS IS WHAT MADE THE SALE! KEEP UP THE COUPONS! THIS IS MY FIRST TIME ORDERING AND THE REASON I CHOSE YOUR SITE TO PURCHASE FROM! BEAUTIFUL GUCCI AND GREAT QUALITY AND SERVICE DURING COVID-19.

Date of experience: July 19, 2020
Bassem A.
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Thank you Molly
July 16, 2020

Thank you Molly

Date of experience: July 16, 2020
Andy P.
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James Free has the best deal compared to other stores.

Date of experience: July 13, 2020
Fernando C.
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For some reason I felt like the ring that I ordered was used or presented because it had some scuffs and scratches on the inside of it. Compared to other reviews about the ring on YouTube, I didn't see any of those scratches on the other rings and it was much more shiny.

Date of experience: July 12, 2020
Jos O.
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It was really good overall although the necklaces clasp seemed a little bit mistreated

Date of experience: July 11, 2020
Izabella D.
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I really enjoyed my experience shopping with JamesFree. The staff was such a help. I will be purchasing from here again!

Date of experience: July 10, 2020
Joseph H.
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Awesome
July 9, 2020

Awesome

Date of experience: July 9, 2020

From the business

We specialize in helping loved ones celebrate joyful moments with unforgettable treasures.


jamesfree.com
Dayton, OH, United States