James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.
Great Comp I would use again
Overall good experience, except the unsureness of when the product will be delivered to them.
Thank you to Molly for your help over the phone today.
Amy
Love James Free Jewelers, everything is always perfect When I order from them, they offer the best deals and their customer service can't be beat! I will only be ordering my Maria Tash jewelry from them!
I had a really great experience with James Free! I ordered the sterling silver gucci earring and matching chain and I love them both! This site has affordable prices and fast shipping. I can't wait to purchase again!
Very easy and pleasant experience. There was a delay in receiving my item and they reached out to me to proactively let me know and give me the option to cancel if the delay didn't work for me. Appreciated that very much! Great communication. Will likely buy from them again.
Excellent customer service
Yes
Great customer service, very helpful! Informed me of a shipping delay when my ring size was out and tried to work around it. Very pleased with my experience
Very impressed with online shopping experience and excellent customer service. Unfortunately I'm returning the item because it didn't work for me but will definitely be a repeat customer in the future!
I really appreciated the consistent communication.
Customer service was great. The price of my item was a lot better than other places. Loved my experience.
Customer service was PHENOMENAL! Will definitely shop again. She did everything she could to get my order here by the date I needed it at no extra cost. Couldn't have asked for a better experience.
I ORDERED GUCCI ITEMS. TWO GUCCI NECKLACES THAT MATCHED TWO EARRINGS I PREVIOUSLY PURCHASED. DUE TO YOUR SITE HAVING THESE NECKLACES IN STOCK AND ALLOWING YOUR COUPONS TO APPLY, THIS IS WHAT MADE THE SALE! KEEP UP THE COUPONS! THIS IS MY FIRST TIME ORDERING AND THE REASON I CHOSE YOUR SITE TO PURCHASE FROM! BEAUTIFUL GUCCI AND GREAT QUALITY AND SERVICE DURING COVID-19.
Thank you Molly
James Free has the best deal compared to other stores.
For some reason I felt like the ring that I ordered was used or presented because it had some scuffs and scratches on the inside of it. Compared to other reviews about the ring on YouTube, I didn't see any of those scratches on the other rings and it was much more shiny.
It was really good overall although the necklaces clasp seemed a little bit mistreated
I really enjoyed my experience shopping with JamesFree. The staff was such a help. I will be purchasing from here again!
Awesome
Answer: James Free is a totally legit company. They've been in Dayton for decades. They also have a store in Cincinnati. Buy from them without any concern or fear. They are good people.
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