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In The New AgeReviews 94

3.3
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In The New Age Reviews Summary

In The New Age has a rating of 3.3 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with In The New Age most frequently mention virtual pinball, arcade game and future pin. In The New Age ranks 10th among Industrial Equipment sites.

service
58
value
55
shipping
54
returns
52
quality
54
New York
2 reviews
0 helpful votes
Follow Susan M.
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Just updating my report of these scammers. Jim Bolan still has not refunded our $10,000. He is a scammer and this is not his first unlawful business. Check out his prior business convictions and then RUN to buy elsewhere! Reporting in In The Nnew Age to BBB was completely useless. All I can do before 2025 is warn other people.

Date of experience: November 12, 2022
Illinois
1 review
0 helpful votes
Follow Lori G.
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My story is like many, many others - I bought a Rockola Jukebox off of In The New Age owner/president James Bolin. He took all of my money, closed up shop in Steiger, IL moved to the Cedar Lake Indiana:Northern Indiana area….he changed the name of the business and is now going on with his usual sales techniques without missing a beat. He thinks he's successful at ripping all of us off because he had made it so difficult for us. You must call the Steiger Illinois Police Department if you are a victim, also call the Cook County Illinois States Attorney and report this with them. You need to call your local police and States Attorney. We all have to unite so we can get our money back AND stop Mr Bolin from stealing from more people. I will check back back now and then and hope that we can all get together and make Mr Bolin responsible, the company name has been changed from In The New Age to a new name I can't list on here because I was threatened. Yes I was threatened! We will get justice'

Date of experience: June 7, 2024
Texas
1 review
1 helpful vote
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Never received Rockola Jukebox after 1 year
April 6, 2024

Don't use this company! I ordered a $10,000 jukebox and have not been able to get an update. Every email from them says checking on it for months. Now the website is down and phone disconnected. Very disappointed and feel taken advantage of. If I do not receive a refund I will be taking legal action.

Date of experience: April 6, 2024
Connecticut
1 review
0 helpful votes
Follow JAMES L.
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Jan 5th, 2024, i ordered a console video game for just over $2400 and paid in full. Was advised, the unit will take about 6 weeks to build and deliver. Lo and Behold the unit never shpwed and it seems their number *******859) has been assigned to a new company, Also as of this morning, their website(InTheNewAge) is "down" for maintence. I sent them anemail, inquiring of this and no responses. With that, i lanched a complaint and investigate with the BBB and also clled my Bank, to have the charges reversed. Anyone else out there have issues with the recent orders?

Date of experience: March 29, 2024
New Jersey
1 review
1 helpful vote
Follow Jason S.
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I ordered a pinball machine last may. James Bolin first said 6-8 weeks. Then it was September then it was November then it was march. Now it March 26 and James Bolin has no working phones and not responding to emails. Over 8k$ spent. DO NOT GET RIPPED OFF LIKE ME! Keep moving to an honest company. Don't order from James Bolin and " in the new age". Scam!

Date of experience: March 26, 2024
Pennsylvania
1 review
1 helpful vote
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Where's our refund?
March 8, 2024

Husband ordered a pinball machine on 11/15/22. Cost was over $10K! We expected delivery in 2/23. Never showed up. Some back and forth with the sales department about when to expect it. By 7/23, it still hadn't shown up, so we requested a full refund, at which point we were told it was no longer available anyway. When were they going to freely disclose that news? It's now 3/24, and after LOTS of inquiries and little to no response from this company, we STILL haven't received our refund! Guess it's time to take legal action. Save yourselves a lot of aggravation and DO NOT order from this company!

Date of experience: March 8, 2024
Bangladesh
1 review
0 helpful votes
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Thanks for the beautiful
September 15, 2023

Thanks for the beautiful jukebox, took long enough, but worth it!...,...

Date of experience: September 14, 2023
Bangladesh
1 review
0 helpful votes
Follow Charles B.
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The pinball machine took way longer than expected, but it was well worh the wait. Thanks! Thanks to all!

Date of experience: September 14, 2023
Bangladesh
1 review
0 helpful votes
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The vibration has already took a few pounds off thanks...

Date of experience: September 14, 2023
Bangladesh
1 review
0 helpful votes
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Thanks for the fast delivery of my Rocket Jukebox...

Date of experience: September 14, 2023
Michigan
1 review
0 helpful votes
Follow Stacie L.
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Juke box not delivered
September 13, 2023

This company is a joke do not order anything from them they are scammers. I purchased a jukebox from them over a year and a half ago and never got it. Then I requested a refund of my over 8,000 they sent me an email that said I would get my refund in two weeks it has now been 6 weeks and nothing.

Date of experience: September 12, 2023
james B. In The New Age Rep
over a year old

Stacy, you were refunded in full last month and your jukebox was finished it has been shipped to someone else, thanks any way!

New Jersey
1 review
0 helpful votes
Follow Matthew P.
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Will update as this saga unfolds. Ordered an arcade game on Sunday Feb 12 costing over $5,000. Was immediately texted for payment info, which I responded to right away. Payment was processed and order initiated. Was told in text to expect 2-4 weeks for delivery. It's now April 19th and still no machine. In fact received a delivery / tracking email on April 5th, called today to inquire about why it's taking so long only to find out the contract was cancelled?! This company may be on the up and up? But if you're hoping for them to deliver as promised forget about it. Bare minimum the best I can hope for at this point is a 2.5 month wait vs the 2-4 weeks promised or the 5-7 weeks their confirmation email suggests. Imagine if they were as punctual about follow through as they are collecting payment. If they can't do what they promise they at the very least need to adjust their promises. Hoping this doesn't have to escalate to court and a slew of public reviews online but will keep everyone posted.

Date of experience: April 19, 2023
james B. In The New Age Rep
over a year old

We just spoke to you literally 10 minutes ago, Its in transit, the shipping company made a mistake on the tracking number, its being resolver. PLEASE, have some patients.

Florida
1 review
0 helpful votes
Follow Marian H.
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Still waiting
March 31, 2023

Appreciate all your info about the jukebox. Am trying to be patient but all my friends are apprehensive. After 10 months it is hard to stay patient. I hope it comes soon. What if it takes another Year? Or not at all. The money I gave disappeared?
I will try and get thru April and after that I give up...

Date of experience: March 31, 2023
james B. In The New Age Rep
over a year old

This is an old review, your jukebox was delivered several months ago

California
1 review
0 helpful votes
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I got a best chair
March 26, 2023

I appreciate you assisting me in selecting the greatest massage chair price. The price was well worth it for THE INNER BALANCE. Cheers. Happy 2023, everyone

Date of experience: March 24, 2023
Florida
1 review
0 helpful votes
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The wife and grandkids bought me a brand-new massage chair. I've slept in it every night since then. I appreciate it, and may God bless you.

Date of experience: March 21, 2023
Florida
1 review
0 helpful votes
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Best deal
March 17, 2023

Everyone looking for a massage chair at a wonderful price, I can't think of a better place to deal with. For the same chair that was offered on Amazon, I estimate that I saved $400.

Date of experience: March 16, 2023
james B. In The New Age Rep
over a year old

Nice to hear good feedback thanks

Florida
1 review
0 helpful votes
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Amazing machine
March 15, 2023

Being a father to three girls may be very stressful. Thus, my wife and I understood we needed to take action to relax. What then did we do? From New Age, we got two massage chairs, and everything happened without a hitch!

Date of experience: March 14, 2023
California
1 review
0 helpful votes
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Excellent Multicade
March 9, 2023

They know how to take care of their customers - I bought my awesome Multicade Arcade Machine from them and it's been awesome ever since. My game room looks epic now and I'm having way too much fun playing all the classic games on it. Big thumbs up to In The New Age, they rock!

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Perfect machines
March 7, 2023

I'm really glad I decided to make the purchase from In The New Age store; it was my best online shopping experience to date! With its realistic rebounder and engaging graphics, their basketball arcade machine has been giving me a great shooting experience. If you're looking for an enjoyable and challenging way to shoot some hoops, I definitely recommend these machines.

Date of experience: March 6, 2023
Florida
1 review
0 helpful votes
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They were fantastic
March 2, 2023

I just got myself a Stern Jurassic Park Pinball machine from In The New Age, and they were awesome! Everything was seamless - ordering, shipping, setup - and I was playing with the machine only one week after. Everything works great, as advertised! Can't thank In The New Age enough for providing an amazing experience.

Date of experience: February 28, 2023

From the business

We sell arcade machines, virtual pinball machines, jukeboxes, slot machines and more!