website thubmnail of In The New Age

In The New AgeReviews 94

3.3
How would you rate In The New Age?
grey star
grey star
grey star
grey star
grey star

In The New Age Reviews Summary

In The New Age has a rating of 3.3 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with In The New Age most frequently mention virtual pinball, arcade game and future pin. In The New Age ranks 10th among Industrial Equipment sites.

service
58
value
55
shipping
54
returns
52
quality
54
Singapore
1 review
0 helpful votes
Follow Tim O.
Unfollow Tim O.
Send Message
Share Review
Report Review

We could not afford the D.Core Cirrus Massage Chair. However, after speaking to one of the chat agents at this company the recommended we get an Infinity massage chair for 1/2 the cost. NO REGRETS! It is absolutely high end!

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Amazing experience
February 21, 2023

When it comes to pinball machines, look no further than In The New Age. From my personal experience, I highly recommend their products! They provide a great selection of features that are built to last. Mine has been going strong for years and still works like new. If you're in the market for a quality gaming machine, this store should be your first choice.

Date of experience: February 19, 2023
james B. — In The New Age Rep
over a year old

Thanks for the kind words, in todays world its good to have nice words and reviews!

California
1 review
0 helpful votes
Follow Howard A. G.
Unfollow Howard A. G.
Send Message
Share Review
Report Review

Thanks dudes!
February 9, 2023

I ordered 2 slot machines from this place, and they look work perfectly well and look good. I love the "In The New Age" gaming store! It is the perfect place for all your arcade game needs! Thanks dudes!

Date of experience: February 8, 2023
Washington
1 review
0 helpful votes
Follow Willie V.
Unfollow Willie V.
Send Message
Share Review
Report Review

Excellent service!
January 23, 2023

I'm so happy with my purchase from In The New Age. I got the NEW AGE Arcade Pedestal and it's exactly what I wanted. It's well made and looks great. Customer service was excellent too. I highly recommend this company.

Date of experience: January 23, 2023
james B. — In The New Age Rep
over a year old

Thanks for the kind words

Washington
1 review
0 helpful votes
Follow Rose W.
Unfollow Rose W.
Send Message
Share Review
Report Review

I got the Stern Jurassic Park Pinball from In The New Age and I am really happy with their services. The transaction was really smooth and I got the pinball machine within a week. The machine is working perfectly and I am really enjoying it. Thanks, In The New Age!

Date of experience: January 19, 2023
New York
1 review
0 helpful votes
Follow Diane B.
Unfollow Diane B.
Send Message
Share Review
Report Review

The staff at In The New Age was extremely helpful in finding the perfect NEW AGE Arcade Pedestal for my gaming center. They went out of their way to make sure I was satisfied with my purchase and even followed up afterwards to make sure everything was working properly. I would definitely recommend them to anyone looking for quality gaming equipment.

Date of experience: January 12, 2023
California
1 review
1 helpful vote
Follow Angel F.
Unfollow Angel F.
Send Message
Share Review
Report Review

I recently bought a basketball arcade machine from In The New Age store, which is the best purchase I have ever made online! With their realistic rebounder and very immersive graphics, they give you a great shooting experience. I highly recommend these machines to anyone who wants to shoot something fun and challenging.

Date of experience: January 6, 2023
james B. — In The New Age Rep
over a year old

We really appreciate customer feedback like this. Thanks!

Bangladesh
1 review
1 helpful vote
Follow Mario D.
Unfollow Mario D.
Send Message
Share Review
Report Review

Thank you
January 1, 2023

I bought a NEW AGE ARCADE Pedestal machine with over 3,000 or so games. It looks so cool plugged into my 55" TV on the wall. Thank you, and Merry Christmas to all!

Date of experience: December 30, 2022
james B. — In The New Age Rep
over a year old

We really appreciate customer feedback like this. Thanks!

Illinois
1 review
0 helpful votes
Follow Martin B.
Unfollow Martin B.
Send Message
Share Review
Report Review

Quality is outstanding
December 30, 2022

The Wall-mounted jukeboxes from In The New Age have quickly become a popular addition to any room. The sound quality is exceptional, and the variety of music available is impressive. The team is passionate about providing the best possible product and customer service.

Date of experience: December 29, 2022
james B. — In The New Age Rep
over a year old

We really appreciate customer feedback like this. Thanks!

Virginia
1 review
0 helpful votes
Follow Velma W.
Unfollow Velma W.
Send Message
Share Review
Report Review

Very responsive!
December 29, 2022

This year for Christmas, we decided to buy a Rocket jukebox for ourselves, and it got delivered by them on time! What a speedy response! I like the material quality they offer and would recommend them to all to check their awesome website!

Date of experience: December 27, 2022
james B. — In The New Age Rep
over a year old

We really appreciate customer feedback like this. Thanks!

Georgia
1 review
0 helpful votes
Follow Rosa H.
Unfollow Rosa H.
Send Message
Share Review
Report Review

I purchased a Rush pinball from these dudes recently. They said it would take 90 days. However, I got it in a few months late. Who cares, its way cool!

Date of experience: December 22, 2022
james B. — In The New Age Rep
over a year old

FYI; You were one of the lucky ones to get that pinball so fast! Thanks.

Georgia
1 review
1 helpful vote
Follow Ann F.
Unfollow Ann F.
Send Message
Share Review
Report Review

I am grateful!
December 19, 2022

James at this company went over and beyond to get my arcade delivered in time for the holidays. Thank you!

Date of experience: December 19, 2022
james B. — In The New Age Rep
over a year old

My sales team works hard.

California
1 review
0 helpful votes
Follow Vicky B.
Unfollow Vicky B.
Send Message
Share Review
Report Review

Fantastic service!
December 6, 2022

Thanks for the excelent service on a arcade game we purchased from you guys last year. I would highly recommended thier services to everyone!

Date of experience: December 5, 2022
james B. — In The New Age Rep
over a year old

We really appreciate customer feedback like this. Thanks!

California
1 review
1 helpful vote
Follow Jake T.
Unfollow Jake T.
Send Message
Share Review
Report Review

Not Impressed
October 29, 2022

Father of two boys here, posting about my experience with the arcade / entertainment company In The New Age who we found while looking for a traditional pinball machine for the kids. Although I found the crew at In The New Age pleasant to work with during the purchase, we are not happy with them or our Future Pin 2000. On 9/16/21 we ordered the unit with a couple of options. We were told "white glove delivery" by someone who could demonstrate how to navigate, set up files, internet connection, etc in about four to six weeks if I recall correctly. On 10/3/21 we were offered some options, (including an upgrade to the 6000) one of which I didn't catch was already part of my initial invoice. I hastily approved it while my wife was in the hospital so I paid for it twice.

After many rounds of following up over the next six months, we finally got the unit on 4/14/22. It had a couple of bees in it and was delivered by a two man crew who had never seen one before and not instructions but we were still glad to have it. It was also missing agreed upon options only one of which I was made aware of and credited for.

The system is difficult to learn and navigate through. It has game files that do not work, games that don't work with the included controls, some of the games don't fit the screen, has writing that is so pixelated that you can't make it out, etc. They take a while to load so it can be frustrating. My tech savy kids even wanted to smash it...

Within two weeks, the switch broke and I never got service or a replacement. I asked for them to pickup the unit and refund the money but haven't gotten a response. Since then, I went to dust the machine off and found the right side of the lower TV had fallen down. I want this machine out of my house! For some reason the site won't allow me to upload more that the one pic.

Date of experience: October 28, 2022
Bangladesh
1 review
0 helpful votes
Follow Christine S.
Unfollow Christine S.
Send Message
Share Review
Report Review

If you like virtual machines, get the Future Pin 2000 with the 2,000-classic virtual in one. I was totally blown away when I turned it one and started playing it.

Date of experience: October 11, 2021
Bangladesh
1 review
0 helpful votes
Follow Promise J.
Unfollow Promise J.
Send Message
Share Review
Report Review

Thank You
October 10, 2021

The future pin 6000 was delivered and I received exactly as advertised and more. In fact, it has more games than advertised. Thank you.

Date of experience: October 9, 2021
Bangladesh
1 review
0 helpful votes
Follow Max M.
Unfollow Max M.
Send Message
Share Review
Report Review

Good
October 4, 2021

After paying $5700 and 3 months of waiting I finally received my Stinger VP virtual pinball. It was supposed only take 5 weeks, but they kept giving ne excuse after excuse. It is a very high-end pinball, and the price was very reasonable, however, I do not like getting the run around.

Date of experience: October 2, 2021
Bangladesh
1 review
0 helpful votes
Follow Jumex L.
Unfollow Jumex L.
Send Message
Share Review
Report Review

Trusted service
October 1, 2021

If I don't see good reviews I don't buy. But this place has way more reviews than any other in the industry. Soon as I am able I ant to buy some arcades from them.

Date of experience: September 30, 2021
California
11 reviews
22 helpful votes
Follow Mabel L.
Unfollow Mabel L.
Send Message
Share Review
Report Review

Great shapo
October 1, 2021

Great shapo, plays well. I bought the rockola vinyl 45 jukeboxes back in March 2021 and it was finally delivered a few days ago, it is a beauty!

Date of experience: September 30, 2021
Bangladesh
1 review
0 helpful votes
Follow Steven T.
Unfollow Steven T.
Send Message
Share Review
Report Review

Great
September 30, 2021

Last Christmas we could not afford to buy a ROCK-OLA jukebox. But after seeing the ROCK-OLA crystal, well, we just could not hep it. Planning to get it in time for Christmas.

Date of experience: September 30, 2021

From the business

We sell arcade machines, virtual pinball machines, jukeboxes, slot machines and more!