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Instant-Gaming

How would you rate Instant-Gaming?
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Spain
1 review
0 helpful votes
Follow godo f.
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AFTER REQUESTING 2 PHOTOS OF MY ID, THE DEAR FRIENDS OF INSTANT GAMING DECIDED TO CANCEL MY ORDER "DUE TO FRAUD". I HAVE NO PROBLEM WITH THAT BECAUSE I KNOW THAT IT IS A MISTAKE, THE PROBLEM IS THAT YOU REQUEST SEVERAL PHOTOS TO LATER DETERMINE YOUR VERDICT, WHAT DO THEY DO WITH THE PHOTOS THAT I ALREADY SENT THEM BEFORE THEY ERRONEOUSLY MARKED ME AS "FRAUD RISK" THE SUPPORT DOES NOT COLLABORATE EITHER, IT IS GARBAGE TO HAVE TO DEAL WITH PEOPLE LIKE THAT

Date of experience: May 1, 2025
Florine L. Instant-Gaming Rep
2 days ago

Dear customer,
Thank you for your review.
We apologize for any inconvenience caused. However, please keep in mind that we run legal these security checks if deemed necessary and with the good intention of protecting our users and ourselves. Please also note that we may need to cancel a purchase if it implies taking any possible risks. Nevertheless, we are sorry if our security system may caused some inconveniences to you and your shopping experience with us.
We remain at your disposal through our support if you require further information.
Thank you for your understanding.
Kind regards.

GB
1 review
0 helpful votes
Follow Glen H.
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Always great deals and pricing at Instant Gaming and friendly customer service whenever there are queries... but... the re-requesting of already approved customers and re-doing KYC is so annoying and needs to be fixed. Otherwise I would easily give 5 stars

Date of experience: December 21, 2023
Canada
1 review
1 helpful vote
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Couldnt get a refund
December 14, 2023

Bought a code for a game on the Switch as a gift and when the person went to use it, it said the code had already been redeemed! When I contacted support, they suggest i reach out to Nintendo and have them tell me the day and time which the code was redeemed. Spoiler alert!: Nintendo will NOT provide you with this info. It is considered sensitive information! I spoke with 3 people and they all refused. When i let the customer service from Instant Gaming know, they said they cant do anything about it, that it is standard procedure for them... BUT how is it standard if that information is unttainable?! I understand they need proof, but if Nintendo doesnt provide that information then what am I or anyone else who gets swindled going to do? Im out my money and a gift for someone. There needs to be a better way to deal with this!

Date of experience: December 14, 2023
Florine L. Instant-Gaming Rep
over a year old

Dear Customer,
Thank you for your review
We apologize for any inconvenience caused. Nonetheless, we confirm that we have successfully started the refund process for this purchase.
We thank you for understanding and remain available on our support if you need further assistance.
Best regards.
IG Team

Portugal
1 review
1 helpful vote
Follow Emanuel F.
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I had a problem with a key that was already used, but after a time they replaced the key with other working, meanwhile i bought there more 8 games and all went fine, i just recommend u to use paypal.
I bought them thru the app. Would be unfair to rate with 1 star when fix the problem and never had any kind of problem again, if i got any i will write it down here ;)

Date of experience: January 26, 2020

If work fine if not... u simply lost money
December 3, 2019
Previous review

I bought some games there until the last game that didn't work, the key already used, I contact support, I sended the pics with the key and error, then they asked me to contact steam to have a screenshot of they re answer! This part they should do it them, they sold a used key, I showed them with pics and then I must lose time fixing it? Then after all screenshots and pics they still untrusting me and asking for more and more things... resuming, if it don't work u don't have support, you simply lost money, I want a place we're when thing don't work they fix it, not we're I have to lose lots of time trying to fix their mistake, whenever I would bug there a game from now one I would be thinking, will I have luk this time of not? For that I consider it not reliable

Date of experience: December 3, 2019
Albania
1 review
0 helpful votes
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Excellent!
October 11, 2023

Been using Instant-Gaming for years and i can say that i feel very happy with the service, it is fast, secure and have challenging price... A big thanks to the support teams as well, they always respond in short time.

Date of experience: October 11, 2023
Poland
1 review
0 helpful votes
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Mostly satisfied
July 4, 2023

Instant Gaming is a great place with many discounted games. I've bought some old and some newer ones because their prices were good. But sometimes when I'm waiting for a new game to be cheaper, the price is lower in other services earlier then on Instant Gaming and you need to remember about taxes...

Date of experience: July 4, 2023
GB
1 review
1 helpful vote
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Brilliant website
August 31, 2023

I am really happy with Instant Gaming, but want to be totally honest about the pros and the cons!

I will start with the negatives, which is that VAT is added on top of the listed price, so it isn't quite as much of a saving as it first appears. I assume as the website operates in many counties all with separate taxation rules. Also, there is a fee to pay via PayPal, which is always my preferred method when shopping online for safety reasons. I also think that it needs to be made clearer about DLC downloads, this didn't affect me, but I have seen negative reviews about people less versed in the gaming world getting caught out.

That being said, my personal experience was really positive. I bought two DLC for less than one full price on Steam. The codes were instantly in my account and were super easy to add to Steam. They worked perfectly and I have some cool new stuff in my game. I will 100% use Instant Gaming again and am really happy with my purchases.

Date of experience: August 31, 2023
Canada
1 review
2 helpful votes
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Let's be real a minute.
October 4, 2023

Y'all got me this stuff I've bought cheap as chips, it's ridiculous what they ask us to spend on games these days. I'm glad y'all can get these games elsewhere and get em cheap, it ain't your fault there's some loophole in the market that makes it possible.

Date of experience: September 4, 2023
Florine L. Instant-Gaming Rep
over a year old

Dear Customer,
Thank you for your review.
Please keep in mind that we may run these security checks with the good intention of protecting our users and ourselves. We are sorry if our security system may caused some inconveniences to you and your shopping experience with us.
Please also note that the codes we sell are completely legal. They are purchased from distributors approved by the publishers as indicated in our “FAQ” section on our website. Regarding the prices, we always try to keep them the cheapest while keeping them as competitive as possible.
Lastly, If you need further information or in order to obtain our assistance with any issue, please do not hesitate to contact us through our support.
Thank you for your understanding,
Kind regards.

Israel
1 review
0 helpful votes
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Best key seller to date!
July 4, 2023

I'm using Instant Gaming for while. So far service is perfect without even single hitch. And only one time key didn't work, they asked a couple of screenshots for verification before refunding it. I advice everybody to go for it, and purchase normally overpriced keys at great discounts that are always available at Instant Gaming. Yeah, I'm that happy with the service.

Date of experience: July 4, 2023
Netherlands
1 review
6 helpful votes
Follow M M.
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Total scam. I bought a code from them. This one didn't work (code was already used according to the system) They are not willing to fix this, but send me to EA with a long list of requirements. They should dive into this themselves, but they park the effort with the customer. Can't reach EA. Of course this is wrong, lost money, no game

Date of experience: October 1, 2021
Denmark
3 reviews
6 helpful votes
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Extremely satisfied
September 29, 2017

Ordered 15 games so far, all of them came instantly. Sometimes they ask for your ID next to the logo for security reasons but that's solved quickly and it comes with their apology for the time you had to wait. All they need is to see the name matches the name on the credit card so you can use Paint or something similar to hide the other info. Extremely professional, great prices, instant games. Highly recommended.

Date of experience: September 28, 2017
Arizona
1 review
4 helpful votes
Follow Roseus A.
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Me and my brother have been using instant gaming. I have not had any issues. I bought the sims 4 bundle off the site, choose a payment method. I used the skrill "guest" option. So because I was not registered on skrill it just charged an extra 66 cents. After I payed, no more than 30 seconds the cd key popped up. I went to origin an keyed it in, and it said it was successful. I waited for it to download which took about 20-40 minutes. I bought the bundle for Spa Day, Luxury Stuff, and Perfect Patio. Cost $26.57 plus skrill fee of 0.66 cents equal $27.23 I had total. After it was done, I noticed on their site a pop up showing when someone purchases an item and it updated and showed "last purchase of this item was 30 minutes ago". So it does show real-time.

Date of experience: November 9, 2015
Greece
1 review
1 helpful vote
Follow Kostis T.
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Although I understand the need for a verification system, having to send ID can turn many customers the other way, not everyone is gonna trust a website with their information. I got my items in the end, but it was a hassle.

Date of experience: August 7, 2023
Australia
1 review
0 helpful votes
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Instant Access and Great Price
December 14, 2023

No issues at all with the service. Fantastic price, instant access and perfect Gameplay. I only recently found out about this site and am kicking myself I didn't know about it sooner.

Date of experience: December 13, 2023
GB
1 review
0 helpful votes
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I love instant gaming.
November 1, 2023
Updated review

Instant Gaming has saved me quite a lot of money throughout the years, it's easy and I've not really ever had an invalid code. The one time I did I received a full refund quite quickly and the support was great!
Every time I've had to contact support they have always helped me out with things I've needed if that be verification or questions!

Date of experience: November 1, 2023

Its fun
September 10, 2023
Previous review

I had fun, a lot of fun a very good time while having fun on this game

Date of experience: September 10, 2023
GB
1 review
0 helpful votes
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Reliable
July 4, 2023

So many companies out there trying to sell keys but in my time I've only ever trusted one now I can add instant gaming to my list very cheap and very reliable so thank you and keep up the awesome work

Date of experience: July 4, 2023
Hawaii
1 review
0 helpful votes
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Great, quick, and cheaper option.
September 5, 2023

If you wanna save money for your sim packs buy from here. I was adamant at first because of the identification process but it was easy and once I sent in my picture it came in a couple minutes and I could start playing.

Date of experience: September 5, 2023
Germany
1 review
0 helpful votes
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A great company
October 11, 2023

From start to the end there was no problem well communicating with this company and ease of use and their prices give the highest numbers of stars i would recommend anyone that wants to buy cheap Keys for a video games to buy them from instant gaming

Date of experience: October 11, 2023
Poland
1 review
0 helpful votes
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One of my favorite platforms to shop
July 11, 2023

Really helpful support staff and they're always willing to support and help in any way possible. Their system is fast and to the point so you don't waste time through a bunch of screens. Though I'd really appreciate a feature where they include the price + the tax rate of the area you're buying the product in so customers know just how much they're going to spend before the checkout screen.

Date of experience: July 11, 2023
Australia
1 review
0 helpful votes
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Better experience than other sites
August 7, 2023

Generally speaking, this site has a much better experience than other sites that provide key buying services. Much better deals and a generally quick delivery. Do be aware that some purchases require you to provide an ID, which is not always good, but regardless an excellent site all round.

Date of experience: August 7, 2023

Overview

Instant-Gaming has a rating of 2.9 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instant-Gaming most frequently mention credit card, total scam and personal information. Instant-Gaming ranks 14th among Video Games sites.

service
187
value
47
shipping
38
returns
41
quality
43
This company responds to reviews on average within 4 days