The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I been trying to get 3 cents credits adding to my account my account is still stuck on 57.90 and has not credited me with nothing i am fed up waste of time
I earned like 10 pay outs over 2 yrs. They pay quickly. They have a sister site called send earnings not as good I also got 4 pay outs on that one.
Greg,
So glad to see that you are a member of both our sites so thank you for being so dedicated!
We sincerely appreciate your membership and your feedback!
I have gotten two $50 checks but had to spend many Hours over months to earn each check. Trying to qualify for surveys was very frustrating and wasted Alot of time trying to qualify so I mainly do the emails and Searches only. Recently though I stopped receiving the paid emails. When I inquired about it I was told that since I don't participate in any of the offers and only do searches, they will only send me One paid email a week. I thought they wanted us to use their site to do searches on so I do ALL my searches through Inbox Dollars. I use to like Inbox Dollars and told everyone I know about it but unfortunately things have changed and I don't endorse it anymore.
I've been a member for a few years now. Used to get checks whenever i hit 30. Now i wait til i hit $100. Til i cash out. On my 3rd check of the year right now. It's not for everyone and it's not a get rich quick scam. Give them a chance. It will work for you.
Dear Penee,
It's good to hear that the site is working for you and that you are earning up to $100 for each payment request!
Thank you for your valued membership to InboxDollars!
I'm not sure why I'm not getting credit for half the surveys intake. I complete them and then no email about money being added to my account. No customer service number or email to talk to them about. It's a pretty shady company of you ask me. Waisted too much time already... I should have known better.
Dear Ashley,
While we are entirely independent of the Qualification process, there are some general scenarios we are aware of that can result in disqualification.
It's helpful to know that Survey Providers are part of a market research group. Most Surveys response requirements and maximum number of responses available. Qualifications and responses quotas are sometimes determined by demographics such as postal code, age group, etc. - otherwise they might receive only responses from one area or group and receive results that are not valid or useful.
So, if you have been disqualified from a Survey, it may be that they have received the maximum number of responses from your area, demographic, etc. Due to high demand, some Surveys will max out faster than others. The best way to address this is by making sure that your Member Profile is up-to-date and accurate (so that you are only receiving Surveys still open to your area/demographic/etc.), remain patient and know that the more Survey attempts you make, the better chance we'll be able to match you to Surveys over time.
All surveys are credited by the Survey Providers and not InboxDollars.
We have 24/7 LiveChat agents available for our members and the link is located in the Support Center.
InboxDollars will credit your account as soon as the credit is provided by the survey provider.
You can always contact LiveChat for assistance and it's helpful to have the survey name, provider, date taken and amount of survey crediting that they can review and assist you with.
Feel like it's been a waste of time. Haven't qualified for one survey. Will take way to long to get to $30 with getting a penny or 2.
I'm on my second cashout but I want to get up to $50.00 or more. The only discrepancy I have is Billy's spin and win. I don't like how that application is programmed. #Fixed My first payout was &30.00 but I got taxed 3.00.
Dear David,
So glad to hear you are on your 2nd payment request already! That is awesome!
The Spin and Win Feature was designed as something fun to do after being disqualified from a survey and is not intended as being a cash earning activity on our site. When a member spins the wheel it is a chance to win a prize. The wheel is voluntary so if it is not a feature you prefer to participate in it's not required.
Also check out our videos, tasks, easy cash and other features for more earning opportunities!
Again, Congrats on those payouts!
Take endless surveys and one or two might pay out some chump change. They direct you to thousands of other ads and claim no responsibility when you realize they are trying to scam you. Also, the $5.00 they promise you to sign up only gets paid when you hit $30 on their site. Something conveniently left out in the sign up presses. Cleaver but futile
Hi William,
Sorry to hear your experience with our survey providers was not a positive one as we do try to find the best surveys available for our members but it is important to note that the amount of the survey offered is listed on the survey prior to the attempt. This way you can decide what surveys and the amount you'd like to try for.
All surveys are provided by third party advertisers and we do clearly state in our terms that we work with third party advertisers so all crediting is provided based on completion of activities on the site.
I'm including a link to our terms that are always provided to members prior to joining to help clarify our request payment requirements which does state a minimum of $30.00 is required to request payment.
http://www.inboxdollars.com/pages/terms
When a member does create an account with us we do issue the $5.00 as promised as soon as you activate your account.
We do realize that our site may not be for everyone but we do try to disclose up front how our site works and how crediting can be obtained. We also have some very helpful articles in the support center as well as 24/7 live chat agents.
http://support.inboxdollars.com/hc/en-us
I HAVE BEEN A HAPPY, INBOX DOLLARS MEMBER FOR A FEW MONTHS. I JUST CASHED MY FIRST CHECK TODAY IN THE AMOUNT OF 34.00$ THERE ARE MANY WAYS TO EARN, WHO DOESN'T SEARCH, LIKE GOOGLE, BING, WHATEVER, OR READ AN E-mail? WE ALL DO, EVERYONE PLEASE REMEMBER THERE ARE SEVERAL DIFFERENT WAYS TO EARN $ OK. EVEN IF U OPEN AN E-MAIL AND ONLY GET $0.2 FOR OR DO A SEARCH FOR ANYTHING, SOMETHING, THEY ADD UP! ALSO THE "PAID" EMAIL THAT THEY SEND YOU HAVE GREAT OFFERS, FOR EXP I ORDERED BIRCHBOX IT'S 10$ INBOX PAYS YOU $7 TO DO THE OFFER! YESSSS I CAN SAY SOME SURVEY'S YOU MAY DO IT FOR A FEW MINS, EVEN 10 THEN SOMETIMES SEE THAT YOUR NOT EDIBLE FOR IT, IT'S A BUMMER FOR SURE, I EARNED MY FIRST CHECK JUST FROM SURVEY'S, EMAILS, SEARCHES, I JUST CASHED IT TODAY, AND MY ACCOUNT IS AT LIKE $25.00 ALREADY, IT'S NOT A GET RICH DESIGNED PROGRAM, BUT U WILL GET PAID, NO PHONE # OK, LIVE CHAT, EVEN BETTER ALSO DON'T FORGET THE Winit CODE'S U EARN SWEEPS, OR A FEW CENTS KEEP UP TRY IT THERE ARE MANY WAYS TO EARN! OH THEY OFFER A GREAT FRIEND REFERRAL PROGRAM AS WELL! KEEP UP HAVE PATIENTS, U WILL BE SATISFIED!
Hi Tracy!
Wow what a wonderful testimonial and thank you for being such a dedicated member! Glad our site is working so well for you and it's always good to read the positive feedback!
Earning Cash can be fun!
You answer preliminary questions to qualify you for the survey; then they say that the survey is a good fit, so you answer MORE questions. After you answer like 10 questions very industry-specific (something that doesn't feel like a survey pre-qualifier, but the real thing) it then says, "Sorry, this survey was not a match" and you don't actually get any of the money you were promised for taking the survey.
Hi Jacob,
Surveys can be a bit tougher to get thru but they do pay when you successfully complete them. We have some members who do nothing but surveys every day and the more you do the more you get that offer higher pay outs.
We never promise our members any earnings or amounts but rather the survey providers will display what you can earn upon successful completion of a survey.
If surveys are not for you there are Cash offers, Easy Cash, Groupon, Coupons, Videos and oh so much more!
Inboxdollars isnt for everyone. I dont work so i have time to do the surveys. And ive been paid 3 times and working on my 4th time now. I get paid once a month, if i work on it if not once every 2 months
Serret,
So glad to hear that you are earning consistently and getting those pay outs!
Thank you for being such a dedicated member of InboxDollars!
Listen people... I signed up for this inbox dollar crap and in the process signed up for some of the offerings they have. DONT DO IT! I now have two foreigners calling my phone using fake numbers allllll day long! They both called and only one time each allowed themselves to utter some words that were muffled on my answering machine and hung up. Everytime I block these fools from the fake number they are calling from, they turn around and call from another fake number. They even called from *******000 before. Im fed up with the fake calls all day long EVERYDAY! THANKS INBOX! BUT THEY SHOULD BE AWARE OF WHO AND THE TYPE OF COMPANIES THEY ARE PROMOTING! EXTREMELY FRUSTRATED PERSON FOR SIGNING UP FOR INBOX!
Dear Frank,
We are so sorry to hear you are having any issues with any of our providers, advertisers, etc via our site.
It's important to note that InboxDollars does not provide member addresses or phone numbers to outside parties and do not require a phone number on the account at all.
If you select on an advertisers website that "Yes, I agree to the terms." "that it's important to note that if you select that box it may state the following: send you promotional/marketing information, newsletters, offers or other information regarding opportunities and functionality that we think would be of particular interest to you".
Most sites will list whether or not they will provide your information to a third party on their privacy terms or in membership terms.
So it's very important to read each advertisers terms before signing up and again, our apologies for any frustration caused and we do always stress it is very important to read advertisers terms in full.
The free offers that you get it wont let you money and the qualifying for surveys still show say that ur not qualified they need to fix it
I've never had a problem using this survey service. I'm on my 4th paycheck. The first 2 paychecks were on paper and then on the 3rd they gave me a debit card, but of course you have the option to get a card or you can still go with paper checks. The only way your account is closed is if it has been inactive for over 6 months. Inbox dollars and Panda Research are the only survey sites I ever use. I know it takes a while to qualify for surveys and I hate that about this site, especially when it closes out mid-way randomly, but I'd say it's worth the extra money.
I'm so sick and tired of tap research. Every time I enter a survey, my phone throws up a SSL CERTIFICATE notifying me that there is a host mismatch, then after 5 or 6 answers, it says I didn't qualify. Now I'm getting spam through my mailbox. Let's not even mention that Billy's Spin and Win hasn't worked on my phone for at least 2 weeks
The first day is good they let you take a lot of surveys it was quick and easy a few extra bucks but after that you never qualify for the good surveys even after they have asked you 10 minutes of questions
So I tried 3 different web browser, reset the cookies and cache, and made sure that my browsers were set to allow cookies and I was never able to even register an account. The site would let me fill everything out and then when I clicked to create the account it just blanked the password field and nothing happened. I work in IT so I know how to do basic browser troubleshooting and none of it worked. I'm not sure I trust a site to hold personal information when it can't even function as designed. Best bet is going to be stay away.
I'm at almost $18 and reading all these reviews about people saying that as soon as you try to cash out they delete your account. Should i keep going or is it just a waste of time?
Hi!
Well there are usually a couple of reasons someone may not have their account available to them.
If a member is found to be violating the terms of membership the account, per the terms can be deleted/closed.
Sometimes someone will remark that they had their account deleted but what they mean is the account was "cleaned" due to no activity on the account for a period of 6 months. This is explained in our terms of membership in more detail.
An account is never just deleted without cause or reason.
As long as a member follows the terms and keeps their account in active status and a payment is requested it is processed.
http://www.inboxdollars.com/pages/terms
We process thousands of payments each and every week!
If you ever have any question or concern regarding your account please contact LiveChat agent who can assist you 24/7 or visit our Support Center or Terms for more information.
http://support.inboxdollars.com/hc/en-us/categories/200133139-Payments
Hope this helps!
You waste valuable time filling out endless, endless prequalification surveys, only to get disqualified. You trade away vast amounts of privacy for uncertain pennies. You click on the Paid Emails and you don't get credited. On many offers, it appears you have to pay dollars to get paid pennies. The "sweeps" you "earn" let you enter drawings require that you agree to the public disclosure of your personal information. The search engine seems to work, but, even if you laboriously make it to $30, judging by these reviews, you can't even collect--they'll either delete your account or find some trumped-up reason why they won't pay you. Eff these soulless bastards. I'm done.
Picking up pennies on the street would be more rewarding.
I did get the first payout. After that I didn't get credit for any the surveys I done. Lots of time wasted.
Hi!
So glad you reached your payout requirement and sorry to hear you might have crediting issues. Please note that InboxDollars does not supply the surveys but they are provided by and credited by survey providers (advertisers). All surveys successfully completed will be credited in 15 min, 1-2 days or can take up to 3 weeks depending on the survey and provider.
Answer: I have been a member for over 10 years. I get my $30 payout every single time. I always request a check. They tell you the day your check will be processed and then send you an email when it's mailed. I've received $30 about every 6 weeks. This completely legitimate.
Answer: It's actually a legit company. I've been rewarded from them about 10 times so far!
Answer: Inbox MIGHT have paid 35 million (and we only have your word on that)--question is how much did they NOT PAY which was due to participants
Answer: No it isn't. It's legit. It just takes forever to reach 30 bucks and they keep 3 bucks. I got one check from them for 27. It's just something i do once in a while. Clicking on emails and answering surveys if i do qualify which is very rarely. You won't get rich doing that..
Answer: Hi Kristin! Members can always request a payment with InboxDollars when they reach $30.00. If a member ever has a missing credit from a survey provider, offer provider or other advertiser you can always reach out to our 24/7 LiveChat for assistance!
Answer: Hi! So glad you love the site! To help clarify the terms as shown to you when you joined about the W9 requirements you can check here: http://www.inboxdollars.com/pages/terms Section VI. Cash & Payments Item 4. Tax Matters I would recommend that you reach out to LiveChat agent via our Support Center link and ask that your inquiry be sent to the accounting team who can address this information directly with you.
Answer: Dear John, Please note that your account is credited as soon as your credit is sent by the offer provider. You mentioned that you have been completing offers on Mindspay and InboxPAYS so if you have completed the offer before with those sites then they will not credit again for the same offer. We do show your account has been credited for other offers so most likely if you are missing credits on InboxDollars than it was most likely due to being credited for the same offer on InboxPays or other site. Please note that our offers will credit as our terms state usually within 14 - 30 days. More information can be found here: http://www.inboxdollars.com/pages/terms
Answer: No they don't pay daily. They pay you by check or a visa card that can be used to purchase items but no cash back. If you looking to generate income off of your own money then this the site.
Answer: This is one of the questions I pondered when I was taken for a ride by Inboxdollars. While NO ANSWER WAS FORTHCOMING FROM THE USUAL PARADE OF... supporters and staff there (look at the "repeat defenders of this atrocious business, I THINK you can safely assume it's gone to pay those who sit there and ENABLE THIS THEFT TO CONTINUE... i. e. The EMPLOYEES. Not sure whether they pool all the TAKES, and divvy it up at days end HEY KIDS, HERE'S YOUR BONUS, or if it goes to the top of the food chain (top canine). Otherwise I'm not sure what's in it for those "participants" who respond so quickly propping up/fiercely defending the indefensible business ethics of INBOXDOLLARS - one might logically or reasonably assume they're rewarded with FIRST CRACK AT THE NEW SURVEYS, with seldom a reject slip. But who knows. Perhaps you can ask THOSE individuals or the little worker bees on computers that enable this to go on, day in/day out. On the other hand, if any 'supporters/employees of this business told me it was raining... I'd look out the window BEFORE I grabbed my umbrella.
Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!
Dear Jewel,
We want to make sure members are credited for all successfully completed activities so please be sure to let our LiveChat agents know and they can assist further. Also, try to refresh your browser or app as this can affect the display of current earnings.