The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Inbox Dollars is paid by the Advertisers, but it does not ensure the Advertisers actually pay it's contractors (aka survey takers). When I contacted customer service, I was informed they have no way of knowing if your information is destroyed when you are not paid for the survey, even when it completes. Now they have closed my account for complaining about their bad business practices! STAY FAR AWAY!
I've been a part of this site for about a month - maybe longer - and have earned close to $20. You have to get at least $30 to request a payment.
I don't qualify for most surveys, so I do most of the offers. (They don't seem to get new offers so I'm stuck with having done the ones I've already done)
Also, most offers require you to spend money to make a portion of it back.
And, half of the sign ups I do, I don't get credited. I do use real & accurate info to sign up for offers.
I guess this is more for entertainment. I'm a stay at home mom, and I get bored when the baby sleeps so I use this site to preoccupy myself.
I have been doing this for quite a while for a few cents occasionally, but tried to earn in earnest the past few months. You do not get paid for every survey you do. Once did 5 surveys in a day got 2. The ones that say will pay in 3 weeks, yeah, was getting paid by the end of 24 hours. Now nothing. Still do say Peanut cuz they pay right away, but actually getting paid for every survey, NO.
Very poor performance for making money in Online by Inbox Doller.
See the msg bellow.
Unfortunately we have limited earning opportunities available for your country.
Due to the limited opportunities, we will not be able to send you PaidEmails®.
Important Information about earning with Search.
The system has detected that an ad blocker is enabled.
To be eligible for any crediting to occur on qualified searches, disable the ad blocker and reload the page.
I am from India.
If anyone can solve this problem please call me my number *******488
Inboxdollars is a nice site for earning a small amount daily. Just for surfing their website for offers and searches and such. But for the last few days,(think right from 13th June) I have been blocked. Getting an Error Code 16. Tried to access from many devices but to no avail..
I've only been a member for a week at first it was going good and I made it up to $11.00 but then all of a sudden for the past two days I haven't been qualified for any surveys. It was fun and I enjoyed it at first but all the? You have to answer just to get qualified and you just get turned down a few times is okay but over and over again for two days straight is frustrating and you can't cash or till you hit $30.00 the way Its going for me I won't be able to cash out till next year oh and also some of the surveys would knock me out in the middle of the survey and it didn't tell me why and I didn't get credited for it. I'm going to keep trying for another week or until I hit $30.00
I have been in inbox dollar for 6 days. So far it takes time but you will have it. Just do surveys and stuffs. Im planning to request payment coz i have 33$ well i just want to ask if whats the best day to request payment?
You go through hell for a penny to a dime... then when u do a big one, make purchase or have your credit run they have every excuse to not pay you! Grrrr
I have been doing these so called surveys since October of 2013 and I have received 13 checks. Yes, there is a $3.00 processing fee, which should be zero, in my opinion. The more checks you finally get, the harder it is to collect from a survey. The spin & wins literally only allow you to not scratch off more than 3 cents! Even though it says you can scratch off up to $100. They have changed a lot of ways to earn. Any survey that amounts more than 50 cents always redirect you to a survey worth nothing, especially after doing a 20 minute survey to simply say you are not qualified...
Hi Nissa,
To help clarify what Inactive means:
An account can be used but if it is in an 'inactive' status this means that the member created the account but they have not yet "activated" and validated their email with our system to set the account to active status.
Your referral just needs to complete the activation process in order for the qualified earnings and the actual referral to be assigned to your account.
InboxDollars does have a $3.00 processing fee and we disclose this in the terms when you join however, we provide a $3.00 bonus each time you request payment and have it processed to get you started on your next check.
The more often you are on and the more you do the faster you earn. We have some members who cash out monthly but again, this would be dependent on how often you are on the site and how active.
Hope this helps!
I have tried indollar box 7 years ago. Stayed with them for one whole cuz back then ppl was giving them great reviews. Anyway, once I have received surveys from them I'll do it and get rejected... Over and over again I would get rejected and I sent them a letter about my fustration cuz of it. People, do not trust them because you will waste your time and mind over this messed up company.
Hi Jenise,
Sorry to hear that you have had a difficult time being qualified for surveys.
InboxDollars is independent of the surveys and all cash earning activities on the site and the surveys are created, provided and managed by the advertisers directly.
Helpful tips to qualify for surveys:
While we are entirely independent of the Qualification process, there are some general scenarios we are aware of that can result in disqualification.
It's helpful to know that Survey Providers are part of a market research group. Most Surveys response requirements and maximum number of responses available. Qualifications and responses quotas are sometimes determined by demographics such as postal code, age group, etc. - otherwise they might receive only responses from one area or group and receive results that are not valid or useful.
So, if you have been disqualified from a Survey, it may be that they have received the maximum number of responses from your area, demographic, etc. Due to high demand, some Surveys will max out faster than others.
The best way to address this is by making sure that your Member Profile is up-to-date and accurate (so that you are only receiving Surveys still open to your area/demographic/etc.), remain patient and know that the more Survey attempts you make, the better chance we'll be able to match you to Surveys over time.
Hope this helps!
I have been taking surveys with InBox Dollars since January of this year (2016). I am not employed at the moment and am a student online. I cash out at $30.00 and just received my fourth payout this week. Sure it takes awhile to build up, but I have gotten payed as promised every time. I appreciate the extra cash even if it takes a bit to earn. Great fun and time waster for earning money.
Dear Amy,
Thank you for the wonderful testament!
We are so glad our site is able to help you out with extra cash and that you enjoy the site!
Thank you for being such a loyal member!
I cashed out for 98 bucks for the prepaid visa card. Now it sent my confirmation e-mail "link" and when i clicked it, i was blocked and it said it was PHISHING. I called the c. S. # and she's just running me around making me more confused and said it was my computer. I do my banking and shop at Walmart w/my computer so now what?
Dear Tommy,
Sorry to hear you are having some issues with our payment we sent you via the VISA link.
If you are getting a message such as PHISHING or warning this means your security settings may be set to HIGH as some security software will mark sites like ours (advertising) as Spam or Phishings sites. This does not mean the Visa link and code are not valid.
You can try another browser or turn your security setting from HIGH to med which should resolve the issue.
We don't' have a phone number to call but please reach out to our LiveChat agents 24/7 via the link found in our support center and we can help further!
I love this site for many reasons--but the main was is that even if you totally ignore surveys and offers, you can make a fair amount each week.
Want the WinIt code each day? There are Facebook groups to help with that. Max out the daily and weekly earnings from their search function. Use their coupons. Confirm those emails. Now, you can even install apps to make money.
It adds up more quickly than you think. And I periodically check the surveys, too, but that's extra. I spend a max of 30 minutes on the site throughout the day.
Use your brain, don't expect something for nothing, and you'll have some nice pocket change.
Do it safely, too.
I've made money on this site--but I took precautions at the start. I created an email adddress JUST to use for this site. As it was a Google address, I used that address to get a Google Voice number, and used that number whenever a phone number needed to be entered.
As a result, I avoided all phone and email spam entering my main account.
The precautions I took are ones you can take as well. And then take advantage of the fact that you CAN earn money from this site.
They owe me $30 and have for almost a year. They are just a big scam.
Hi Jeri! Please contact our LiveChat agents for assistance 24/7 because if you requested a payment and it did not process due to inactivity on the account or was processed and mailed and you didn't receive it we do want to try to assist you with resolution! http://support.inboxdollars.com/hc/en-us The link for LiveChat is in Support Center.
They start you off with easy paying surveys, etc... Then after you get around the 12-15 dollar mark, everything slows down. You qualify for near to nothing after much wasted time. I've talked to customer service about the payouts and surveys, but to no avail. I'm looking for better payouts/ websites and I suggest you do the same.
Janna,
Sorry to hear you experienced this with our site but to help clarify, our links for cash activities such as surveys, offers, videos, etc are all provided by advertisers who have no access to your earnings amount or totals.
The only qualification required is for surveys and the cash tasks, shopping, videos, radio, coupons, Groupon, easy cash/free offers, etc are all free to participate in without cost to you! Hope you give us another try!
They allow the survey company's they represent to RIP US OFF. PEANUT LABS IS THE WORST SCAMMERS. You complete a survey FULLY and HONESTLY. THEN they don't pay. Interesting that it is always the higher paying surveys they rip, you off of. INBOX DOLLARS is very well aware that PEANUT LABS consistently does this but they DO NOT CARE.
Requested payment in Feburary. Still have not received it. Came to site to see my money is still in the IBDollar account. Now the IBDollar redirects me to the home page when I click on Request Payment
UPDATE: This has been resolved. There is a little-known codicil that you have to "stay active" after you request your hard earned money before they will send it. I think it is 16 days. So unless you plan on doing inboxdollars in perpetuity, you are going to leave money on the table. Seems scammy to me, but what the hell do I know.
Dear Member,
We are sorry to hear that you are experiencing an issue logging into your account however, if you are being redirected to a page other than the request payment page please try to clear your cache/browser as your browser may have an old saved URL.
If you can also try to click the Earnings tab at the top of your account than you should be able to get to the Request Payment link this way.
If you have additional issues with trying to get to the request payment page then please contact our LiveChat agents who are available 24/7 to assist you. The chat button is in the Support Center.
I've had a few $30 payouts over the past year or so. It took many hours to get these payouts. Sometimes I spent time on surveys and was not credited; it is a frustrating hassle to try to follow-up and get credit, so I pretty much stopped doing surveys and mostly do emails and searches. It will probably take me 6 months to get the next $30.
I've been doing this for years. I've never had one problem with inboxdollars! I do the surveys and prepaid emails, mostly. I cash out at $30 so I get a check about every 4-6 weeks. It's easy to do and if you put in legitimate answers the surveys do not kick you out. Of course they are looking for specific demographics with each survey but that's just common sense. It is legitimate. You will get your check!
Hi Karen!
Thank you so much for the testimonial and so glad to hear that you are earning so many payments from InboxDollars!
Thank you for being a dedicated and loyal member!
Answer: I have been a member for over 10 years. I get my $30 payout every single time. I always request a check. They tell you the day your check will be processed and then send you an email when it's mailed. I've received $30 about every 6 weeks. This completely legitimate.
Answer: It's actually a legit company. I've been rewarded from them about 10 times so far!
Answer: Inbox MIGHT have paid 35 million (and we only have your word on that)--question is how much did they NOT PAY which was due to participants
Answer: No it isn't. It's legit. It just takes forever to reach 30 bucks and they keep 3 bucks. I got one check from them for 27. It's just something i do once in a while. Clicking on emails and answering surveys if i do qualify which is very rarely. You won't get rich doing that..
Answer: Hi Kristin! Members can always request a payment with InboxDollars when they reach $30.00. If a member ever has a missing credit from a survey provider, offer provider or other advertiser you can always reach out to our 24/7 LiveChat for assistance!
Answer: Hi! So glad you love the site! To help clarify the terms as shown to you when you joined about the W9 requirements you can check here: http://www.inboxdollars.com/pages/terms Section VI. Cash & Payments Item 4. Tax Matters I would recommend that you reach out to LiveChat agent via our Support Center link and ask that your inquiry be sent to the accounting team who can address this information directly with you.
Answer: Dear John, Please note that your account is credited as soon as your credit is sent by the offer provider. You mentioned that you have been completing offers on Mindspay and InboxPAYS so if you have completed the offer before with those sites then they will not credit again for the same offer. We do show your account has been credited for other offers so most likely if you are missing credits on InboxDollars than it was most likely due to being credited for the same offer on InboxPays or other site. Please note that our offers will credit as our terms state usually within 14 - 30 days. More information can be found here: http://www.inboxdollars.com/pages/terms
Answer: No they don't pay daily. They pay you by check or a visa card that can be used to purchase items but no cash back. If you looking to generate income off of your own money then this the site.
Answer: This is one of the questions I pondered when I was taken for a ride by Inboxdollars. While NO ANSWER WAS FORTHCOMING FROM THE USUAL PARADE OF... supporters and staff there (look at the "repeat defenders of this atrocious business, I THINK you can safely assume it's gone to pay those who sit there and ENABLE THIS THEFT TO CONTINUE... i. e. The EMPLOYEES. Not sure whether they pool all the TAKES, and divvy it up at days end HEY KIDS, HERE'S YOUR BONUS, or if it goes to the top of the food chain (top canine). Otherwise I'm not sure what's in it for those "participants" who respond so quickly propping up/fiercely defending the indefensible business ethics of INBOXDOLLARS - one might logically or reasonably assume they're rewarded with FIRST CRACK AT THE NEW SURVEYS, with seldom a reject slip. But who knows. Perhaps you can ask THOSE individuals or the little worker bees on computers that enable this to go on, day in/day out. On the other hand, if any 'supporters/employees of this business told me it was raining... I'd look out the window BEFORE I grabbed my umbrella.
Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!
Jagannath,
InboxDollars is a US based company with US advertisers so this is why you are receiving this message.
Due to having US advertisers and our site being more directed to US residents our earning opportunities are limited at this time.
The message you are receiving is that you have ADBLOCKER enabled on your device/computer which is blocking the search function to operate correctly. You will need to turn Adblocker off in order for the search feature to work as intended.