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InboxDollarsReviews 1,825

2.4
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InboxDollars Reviews Summary

The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
752
value
748
quality
739
Texas
1 review
0 helpful votes
Follow Heather C.
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Quick easy cashout
January 21, 2024
Updated review

I love this site even if you don't want to do surveys you can cash out from playing games and shopping and I play solitary for free why not make a little extra

Date of experience: January 20, 2024

Quick easy cashout
January 20, 2024
Previous review

I love this site even if you don't want to do surveys you can cash out from playing games and shopping and I play solitary for free why not make a little extra

Date of experience: November 16, 2023
Mississippi
1 review
0 helpful votes
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Awesome Site
January 20, 2024

THIS is The Best Site to earn cash. It was a instant cash out bonus and Customer service was great Patience

Date of experience: January 20, 2024
Illinois
1 review
0 helpful votes
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The heading says it all. I wanted to claim my earned money but my account was somehow locked, and I would need to give them tons of personal I.D. to reopen it. I didn't want to do that, after already having given so much personal info via the surveys. After that, they totally ignored me, and I was never paid.

Date of experience: January 18, 2024
California
7 reviews
14 helpful votes
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As a member of Inbox Dollars since 2002, I've had no issues up until it was recently acquired by another company. All website/app support is now automated. All answers that I've received concerning not getting paid for downloading and reaching the required levels, are automated responses that have nothing to do with my original question. I've attached proof of downloads and earnings reports, yet get the same automated response, "We want to bring your attention to an exciting update. Here's how you can access the offer details...Thanks for being part of our community. We'll keep giving you great offers and services."

Based upon lack of valid support, I feel this company has turned into a scam and most of their reviews are from employees and their families.

Date of experience: January 17, 2024
Pennsylvania
1 review
0 helpful votes
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Surveys
January 18, 2024
Updated review

I enjoy taking surveys. I love InboxDollars.com. I like that you can turn your points into gift cards.

Date of experience: January 16, 2024

Worth it!
September 8, 2022
Previous review

I love taking surveys and like having choices as to what type of reward I want. My husband always likes me to pick gift cards for food.

Date of experience: September 8, 2022
Florida
1 review
0 helpful votes
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Not A Scam!
January 16, 2024
Updated review

I really like Inbox Dollars. They are straight and honest. I have been a member since 2011. I just love this site. You don't get rich but there is always something to make some$$$$..

Date of experience: January 16, 2024

Trustworthy and Reliable
November 7, 2021
Previous review

I love this company right here. I have been taking surveys and such for several years with Inboxdollars. I have NEVER had a problem with any survey, game, video or receiving any type of reward. I am very happy with this company. You all should dive in and get some rewards too.

Date of experience: November 6, 2021
New York
1 review
0 helpful votes
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Did not receive rewards
January 16, 2024

Hello,

I did not receive my cashed out rewards(American Express Gift Card$15) nor did I receive my last 2 rewards for achieving levels in Monopoly.

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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Same issues as always
January 16, 2024

The learn & earn simply just dosnt work.its not user friendly. Most of the time it asks a question but you aren't able to answer or it's such a small window (space wise) that u just pick any answer.ive been skipping it (as I'm sure most do) for 90% of time I go on the site.ive left comments & feed back but nothing.ive literally never been able to get a scratcher for that reason.also not only don't we know how to get a winlit but the social media pages u have,have nothing but scammers wanting your personal info so they can gift you money? It's not monitored at all & it's hard to know what page is correct.and lastly the games portion is ridiculous. I'm not about to download a game that's going to slowdown my phone just to find it's impossible to get to level 50.I'm certain I've never gottn a pennies for any seveys because they kick u off or after getting my info say "oh you don't qualify ". So I use the reciept app. I like it pretty well but u gatta give a $#*! about your app.pic added.theres no way to answer this question. Is it a secret or puzzle? Send a clue maybe

Date of experience: January 16, 2024
Arkansas
1 review
2 helpful votes
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Worthless reward
January 14, 2024

I got a $5 American Express gift card that I can't use anywhere...it has a 4 digit cvv code.I have yet to find ANYONE that will accept it...all businesses whether online or actual physical stores ask for a 3 digit cvv code. I can't link it to my cashapp or paypal.i can't do ANYTHING with it at all.its the most worthless piece of crap "reward" there is.thanks for nothing.i gave it one star because it won't let me choose zero stars...it doesn't deserve even 1 star.

Date of experience: January 13, 2024
Tennessee
2 reviews
0 helpful votes
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Excellent business
March 20, 2024

Inboxdollars is the best survey website and the payout is fast and easy. I recommend this site if you're looking for a way to earn some extra dollars.

Date of experience: January 12, 2024
Michigan
2 reviews
0 helpful votes
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Always there when needed
January 13, 2024
Updated review

Cashouts are always easy and always there when I need a little cash to fill a gap. I'm very pleased with the ease of cashing out with My preferred cashout method.

Date of experience: January 12, 2024

Always satisfied
March 27, 2025
Previous review

I'm always satisfied with the quick payout once I reach the level I am shooting for at that time. Having the PayPal option makes it easy to use the payout when I need it.

Date of experience: October 25, 2022
Washington
1 review
1 helpful vote
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Cash out to prepaid MC
January 12, 2024

I cashed out 30$ to a prepaid Mastercard, got the email with the code to redeem 2 days later, however an error came up to call customer service, which I did, and could not be helped because I could not provide the "sponsoring company" I read the entire summary of prepaid MC to the rep, but nothing matched. He instructed me to contact inbox dollars, which there is no phone number only an email that takes up to 30 days to reply. A previous attempted contact to inbox dollars customer service email yielded in an automated response 3 weeks later, to wait for a real response for another 30 days. Very frustrating to say the least

Date of experience: January 12, 2024
North Carolina
1 review
0 helpful votes
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Great!
January 13, 2024
Updated review

This is an easy way to earn rewards! It's fun and rewarding to play games and shop, as well as give ones opinion on surveys!

Date of experience: January 12, 2024

Great
October 7, 2023
Previous review

Was exactly what I expected from inbox Dollars! Enjoy my membership and the surveys! Looking forward to participating more!

Date of experience: April 7, 2023
Pennsylvania
2 reviews
2 helpful votes
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This site was great and I was happy but lately it seems I do a survey and I am 20 minutes into the survey, answer all of their detailed questions and it them tells me I do not qualify. This is ridiculous. The first few minutes should ask the needed question to see if I qualify or not. They need to fix this or eliminate the ad sponsors who are repeatedly doing this to the inbox dollars members. Also on January 6th I requested a payout and today is January 10th and the payout just posted today at 0353. I no longer need it. I only wanted it for a game to level up and the game is over. So now I have this Google Play that will just site there. I am frustrated with both of those issues. These seem to be relatively new and last year I had quicker payouts and I had surveys eliminate me in a few minutes and not waste my time.

Date of experience: January 10, 2024
Arizona
1 review
0 helpful votes
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Very easy to work with
January 11, 2024
Updated review

There are a lot of opportunities to make money daily. Plus they are very easy to work with regarding cashing out!

Date of experience: January 10, 2024

Great to have
January 4, 2022
Previous review

It takes quite some time to make money, but it's definitely worth it. We've had it for years and just love it.

Date of experience: January 4, 2022
Colorado
1 review
0 helpful votes
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My 2nd favorite "survey app"🤗
January 8, 2024
Updated review

I originally downloaded the InboxDollars app a couple years ago I think by now(!)... time flies! It offers things that I use, & others that I don't even take advantage of (bc I'm not a big 'coupon' lover, nor do I do enough shopping to submit my receipts for points.) Those things are available though. I use it for the 'Paid Emails' (which doesn't pay much, but it simply requires you to open the emails they send.) Those include offers to make money by playing games, taking surveys, or for money back for opening a bank account, donations to a charity, etc. I wish they offered shorter surveys that offered more money though. I also wish they offered more games that aren't tied to a 14 or 30 day time limit, which usually discourages me from attempting to try (to avoid the possible risk of wasting time for a month & making nothing.) The cash out process is also simple and fast - straight to my PayPal acct.

Date of experience: January 7, 2024

Straight forward 'surveys & offers' app
October 7, 2023
Previous review

This & Eureka are the only 2 money-making apps (thru surveys &/or 'offerwalls') that I've never deleted since originally downloading over a year ago bc of the transparency when it comes to how much you get, how long it will take, and the ease of 'cashing out.'

Date of experience: July 24, 2023
New Hampshire
1 review
0 helpful votes
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It is a great site to make a side hustle!
January 8, 2024
Updated review

Great side hustle to use to buy items online or pay a cell phone bill with a visa card or get an amazon gift card. It is awesome! I am very happy with Inbox Dollars!

Date of experience: January 7, 2024

Very satisfied customer!
October 7, 2023
Previous review

I absolutely love this site and highly recomend it to everyone! I have cashed out several times for amazon cards, Master card, and Currently awaiting an American express card, They send them as E-card and you can use them how you like online! I don't mind doing the survey's Or even playing a few games to earn money! It actually shows you accruing the money and makes you want to keep going to see how much more you can get! 5 stars from me!

Date of experience: May 23, 2023
Alabama
1 review
0 helpful votes
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Take to long to pay u ur payments not like we working a real jobs playing the game on the app are for fun 14 days is to long to process money we take our time playing

Date of experience: January 5, 2024
Kentucky
1 review
2 helpful votes
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Caution!
January 5, 2024

Believe me you don't want to use this site! They will absolutely do everything in there power to take your money unfairly away from you. You cannot win on this website please trust me! I did a scratch off and I won 10 dollars on this site and it didn't give me anything and then I sent a receipt in that was supposed to pay out 5 dollars and I never got that either! JUST DONT DOWNLOAD IT!

Date of experience: January 5, 2024
Michigan
1 review
0 helpful votes
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Great earning potential
January 6, 2024
Updated review

Been with Inbox Dollars for quite some time, several cashouts with zero issues. Several ways to earn from surveys, games, email and receipts. Customer service always prompt and courteous and provides real help if needed. Definitely recommend!

Date of experience: January 5, 2024

Extra cash the fun way
September 20, 2023
Previous review

I've been with Inbox dollars for over a year. I love the site, from receipts to emails, surveys and games. And there's even more to be earned if you have social media( which I do not). I've cashed out a few times, theres gift cards galore and even virtual Visa. The process is super simple and although it says it could take up to 10 days, It's only taken 3 days at the longest. One of my cashout was there in less than an hour! Love this site! Thank you Inbox dollars!

Date of experience: September 20, 2023

About the business

Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!


inboxdollars.com
Founded in 2000
Saint Paul, MN, United States
+206