imprint.com Reviews Summary
imprint.com has a rating of 4.1 stars from 2,183 reviews, indicating that most customers are generally satisfied with their purchases. imprint.com ranks 4th among Printing sites.
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Easy to design and quick to be delivered
Product is better then expected! Received a few cups damaged company resolved issue immediately. Will do business with again!
A little awkward on custom design & with template
Received exactly as ordered, super easy to use ordering system. Plus we received our order earlier than expected which is always a plus!
Great and Fast
The print was all together with no spaces. I wasn't very pleased with it. And there was an issue with our credit card that I called about it they said it needed to run it course instead of allowing me to fix it.
They sent update emails to let me know what stage of the process my signs were in. They arrived before I expected as well!
Despite multiple emails, they never responded. They printed my arrow signs backwards with no credit offered.
I have ordered through this site multiple times and never once have I been disappointed! Great prices and the koozies are always a hit at all the events I have gotten them for!
Placed an order for 250 custom bottle openers of the super basic type. Needed 250 in silver and placed the order just fine. Got a call a few days later saying silver had quality issues and not possible. Asked for black and they didn't have any. Asked for green and they didn't have enough so I had to split between green and red. Lame but whatever. Got the product and at least 25% of the openers have our text aligned poorly -off to one side or not center. In some so far we've found there's no etching at all just a blank bottle opener. Will definitely find someone else next time.
Would have appreciated better service in the printing process. Getting it corrected was a bit of a hassle.
The signs fill their purpose, but they did have some issues. The colors were supposed to be fluroescent and they was not. Some of the print did not adhere to the signs. The metal brackets are very cheap (3rd party provider?) and are already breaking. Depending upon future needs, I may or may not use them again, but I wouldn't use them if needing high quality work.
Really easy to order and choose artwork!
We had a little communication problem initially--the website suggested (but did not promise) an earlier delivery date than the guy on the phone at customer service. But once the phone connection was made, I couldn't have asked for a better experience. And the product (custom shot glasses) arrived ahead of schedule and looking even better than expected. I recommend getting them on the phone as soon as you're ready to order. These guys will take good care of you!
I was looking for an online tool which allowed me to place my button design in a way that I know exactly where the template would wrap around the edge. Imprint provided this tool, only the buttons I received do not at all match my placement and scaling of the template and are therefore not usable for me.
The signs were not made as ordered. As I had ordered corner grommets and the frames were not as ordered were 2 totally different product. One frame had a broken weld on it and I lost one sign as the wind blew it out of the frame
The silicone wristbands, I ordered were supposed to be purple/black swirl but 90% of them are solid black. This was a total waste of money, I will not recommend this company to anybody
I appreciated being able to talk to someone about my concerns before finalizing the order. Customer service is hard to find these days. Definitely recommend.
Site was easy to use, and showed me all the information I needed.
Tried to verify online, got phone call. Never got to respond to phone call and order arrived. Very confusing.
Also, more description of how to size what sign you need would be helpful.
From the business
We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members