business logo of iLookGlasses

iLookGlasses

Overview

iLookGlasses has a rating of 4.7 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.

service
73
value
6
shipping
6
quality
762
This company responds to reviews on average within 12 days

Instant Feedback

1,450 reviews
How would you rate iLookGlasses?
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Canada
1 review
0 helpful votes
Follow Nimrat L.
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Reasonable price
April 19, 2023

Very reasonable price for 2 glasses. But one of my spectacles does not fit properly because of its shape. Other one is really good. I love that one.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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ALWAYS iLOOKGlasses Awesome!
January 11, 2023

My all-time favorite place to shop for my glasses. Reasonable price, quality product, and great service.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Glasses
January 14, 2023

Very good glasses an reasonable pricing. Service is the best with great customer service when required.

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
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Great glasses for the price
November 26, 2023
Updated review

Good selection easy to order as a representative from iLook would ask to verify my sizing and choices

Date of experience: November 26, 2023

Too many choices, hard to choose
November 25, 2023
Previous review

Too many choices, hard to choose

Date of experience: November 25, 2023
Canada
1 review
0 helpful votes
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Easy ordering process, great prices and fast delivery!
November 4, 2023
Updated review

Great choices, great service! I've been ordering from Ilook for over three years and never disappointed.
Highly recommend!

Date of experience: November 4, 2023

Easy navigation, great choices and competitive prices!
May 11, 2023
Previous review

Easy navigation, great choices and competitive prices!

Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
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The easiest way to order glasses
February 8, 2023

We have used ilook several times and are always happy with the results therefore we keep coming back.

Date of experience: February 8, 2023
Canada
1 review
0 helpful votes
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First pair multi focal lens
February 9, 2023

I knew they might not come out right, but it was not manufacturing issue just my face is small and nose is too so alignment is off.

Date of experience: February 9, 2023
Canada
1 review
0 helpful votes
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Great value
May 17, 2023

Fast and Easy to use website and delivered as promised. I have ordered multiple times and I've been happy with each purchase.

Date of experience: May 17, 2023
Canada
2 reviews
0 helpful votes
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Quality and Product
June 8, 2023

The prescription doesn't appear to be exactly like my Optometrist's glasses. The offer stated free Aviator glasses... which we did not receive.

Date of experience: May 9, 2023
Zoey D. iLookGlasses Rep
over a year old

Thank you for reaching out.
We are absolutely happy to assist regarding your order.
Regarding the free aviator sunglasses, you did not get them because the promo code that you applied in your order is BOGO25EX which gave an additional 25% discount on top of the BOGOFREE discount. To take advantage of the free aviator sunglasses, you would want to apply BOGOFREESUN code. This BOGOFREESUN code no longer offer the additional 25% discount. Unfortunately, only one promo code can be applied per order.
We will send you a private message so we can talk more about it. Talk to you shortly!

Canada
1 review
0 helpful votes
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New prescription
April 5, 2024

Easy to use website! Easy to input your prescription, easy try on lens. All from the comfort of my couch!

Date of experience: March 26, 2024
Canada
1 review
0 helpful votes
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It was fun to try on glasses virtually and they looked awesome on me when I received them!

Date of experience: May 17, 2024

It was fun to try on glasses virtually
May 21, 2024
Previous review

It was fun to try on glasses virtually

Date of experience: May 11, 2024
Canada
1 review
0 helpful votes
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New Glasses
July 6, 2023

Relatively easy to complete ordering process. Quality product. Good client follow-up. Would recommend iLook to others. Steve

Date of experience: July 5, 2023
Zoey D. iLookGlasses Rep
over a year old

Thank you for reaching out!
Which part is it that you do not understand?
We will send you a private message so we can talk more about it.
We look forward to your response soon!

Canada
1 review
0 helpful votes
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Excellent service
September 19, 2023

Third time ordering from ilook and have never been disappointed! Love the glasses and delivery is fast!

Date of experience: September 18, 2023
Canada
1 review
0 helpful votes
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Excellent service and product
August 31, 2023
Updated review

I love shopping at iLookGlasses. Love the feature of trying them on before. Excellent customer as well.

Date of experience: August 31, 2023

Excellent service and product
January 15, 2023
Previous review

I love my glasses from ILookglasses. In fact I bought my last 5 pairs from there. My face is small and I used to have trouble finding glasses that were the right size, but they carry extra small and small frames in all different styles. I also like that they have a virtual try on feature.

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
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Great Reading Glasses
March 16, 2023

Super easy & great options to choose from!
They arrived quickly, and even tho my color choice wasn't available the other color worked great.

Date of experience: March 16, 2023
Canada
1 review
0 helpful votes
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Exchange
March 13, 2023

I sent a email to exchange my glasses ( bit too big) and the sweet assistants told me to pick another frame.
Easy! I recommand

Date of experience: March 13, 2023
Canada
1 review
0 helpful votes
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ILook Glasses is Amazing
January 11, 2023

Great quality, sturdy, and stylish frames.
No issues with lenses.
Customer service is very helpful, kind and accommodating.
Great low prices.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Great service and products!
August 29, 2023

Always a great experience! I was hesitant to order online but they make the experience easy. Communication with customer is great!

Date of experience: August 29, 2023
Canada
1 review
0 helpful votes
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Horrible, the ordering was quick and nice in delivering, but the glasses are just for reading and only near, not far

Date of experience: January 14, 2023
Zoey D. iLookGlasses Rep
over a year old

Thank you for your comment. We do continue to strive to provide better products & services to our customers.
We can see that you ordered Single Vision Reading glasses. That is the reason that you can only use your new glasses for reading.
To be able to use your glasses close and far, you would want to order either Progressive Glasses(providing smooth transition from distant vision, intermediate vision to near vision), or, Bifocal Glasses(two fields of vision – the majority of the lenses to see far, typically for Distance vision, and the half-moon shaped area, visible line, for reading purposes.).

We have sent you a private message, as well as emails regarding your order and we are waiting for your response. Please do not hesitate to let us know if you have any other concerns at all. We will be happy to assist!

Bahamas
1 review
0 helpful votes
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Good service
January 15, 2023

Needed to hold the order until an eye exam. Customer care dept managed the order process efficiently and all went smoothly.

Date of experience: January 15, 2023