iLookGlasses has a rating of 4.7 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.
Very reasonable price for 2 glasses. But one of my spectacles does not fit properly because of its shape. Other one is really good. I love that one.
My all-time favorite place to shop for my glasses. Reasonable price, quality product, and great service.
Good selection easy to order as a representative from iLook would ask to verify my sizing and choices
Great choices, great service! I've been ordering from Ilook for over three years and never disappointed.
Highly recommend!
Easy navigation, great choices and competitive prices!
We have used ilook several times and are always happy with the results therefore we keep coming back.
I knew they might not come out right, but it was not manufacturing issue just my face is small and nose is too so alignment is off.
Fast and Easy to use website and delivered as promised. I have ordered multiple times and I've been happy with each purchase.
The prescription doesn't appear to be exactly like my Optometrist's glasses. The offer stated free Aviator glasses... which we did not receive.
Easy to use website! Easy to input your prescription, easy try on lens. All from the comfort of my couch!
It was fun to try on glasses virtually and they looked awesome on me when I received them!
It was fun to try on glasses virtually
Relatively easy to complete ordering process. Quality product. Good client follow-up. Would recommend iLook to others. Steve
Thank you for reaching out!
Which part is it that you do not understand?
We will send you a private message so we can talk more about it.
We look forward to your response soon!
Third time ordering from ilook and have never been disappointed! Love the glasses and delivery is fast!
I love shopping at iLookGlasses. Love the feature of trying them on before. Excellent customer as well.
I love my glasses from ILookglasses. In fact I bought my last 5 pairs from there. My face is small and I used to have trouble finding glasses that were the right size, but they carry extra small and small frames in all different styles. I also like that they have a virtual try on feature.
Super easy & great options to choose from!
They arrived quickly, and even tho my color choice wasn't available the other color worked great.
I sent a email to exchange my glasses ( bit too big) and the sweet assistants told me to pick another frame.
Easy! I recommand
Great quality, sturdy, and stylish frames.
No issues with lenses.
Customer service is very helpful, kind and accommodating.
Great low prices.
Always a great experience! I was hesitant to order online but they make the experience easy. Communication with customer is great!
Horrible, the ordering was quick and nice in delivering, but the glasses are just for reading and only near, not far
Thank you for your comment. We do continue to strive to provide better products & services to our customers.
We can see that you ordered Single Vision Reading glasses. That is the reason that you can only use your new glasses for reading.
To be able to use your glasses close and far, you would want to order either Progressive Glasses(providing smooth transition from distant vision, intermediate vision to near vision), or, Bifocal Glasses(two fields of vision – the majority of the lenses to see far, typically for Distance vision, and the half-moon shaped area, visible line, for reading purposes.).
We have sent you a private message, as well as emails regarding your order and we are waiting for your response. Please do not hesitate to let us know if you have any other concerns at all. We will be happy to assist!
Needed to hold the order until an eye exam. Customer care dept managed the order process efficiently and all went smoothly.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Thank you for reaching out.
We are absolutely happy to assist regarding your order.
Regarding the free aviator sunglasses, you did not get them because the promo code that you applied in your order is BOGO25EX which gave an additional 25% discount on top of the BOGOFREE discount. To take advantage of the free aviator sunglasses, you would want to apply BOGOFREESUN code. This BOGOFREESUN code no longer offer the additional 25% discount. Unfortunately, only one promo code can be applied per order.
We will send you a private message so we can talk more about it. Talk to you shortly!