I order items on their site, someone calls and asks for my personal info, address name, phone number, for "verification" of course (lol, right). I asked how long for delivery. She said NO more then 6 hours max. Here it is 16 hours later, i contacted them via their site's 24/7 customer service... no help, made excuses, game is new she said. No its 4 years old, no stock available, they are filling it now, 3 to 6 more hours needed... no refunds can be given, if so its 3 to 5 business days at a minimum. I paid though pay pal, ill let them handle these idiots
Ordered gold for wow. It's been 14 hours. They say they have the wrong information and order is delayed. But i updated info twice and it was all correct both times. Iv'e ordered from here at least 4 times before and didn't have an issue. The info used is the same as every other time right down to the same character. I'm starting to think they are going out of business and are getting what they can for nothing. Reporting to paypal. Chat support button on website doesn't even go anywhere. Phone numbers say This number can't receive calls and emails go unanswered.
I paid for gold about 96 hours ago and still haven't received anything. They ignore my emails, the phone number on the website isn't in service, and it looks like they're just going to take my money and run. How can they get away with just taking people's money without providing a service?
I placed an order with this company and after not receiving my product after 3 days i asked for a full refund. Upon asking this i was given a hard time but finally got them to agree. After 4 days of not getting any verification of a refund i turned to paypal resolutions. Once paypal got involved i magically got my product within 25 minutes with no offer of compensation for the headache. Upon asking i was basically told tough s**t. Terrible customer service. Avoid this so called company at all costs
I had a good experience with tibia gold, so I recommend it
I bought gold yesterday and got it sent the same day minutes after I placed the order. I think people should look at the time in hong kong first when they are doing their orders because the can be sleeping too
From reading reviews, it looks like their delivery is dependent on the game. I would not advise IGXE for Guild Wars 2 (US). I sent in an order and did not receive it. I contacted live support and they told me to wait 6 more hours. I did and nothing. I contacted them again and the same thing happened, I decided to give them a second chance. Nothing. Now, I contacted them a third time and requested a refund. They told me to "give them more time". I threatened to contact Paypal with a dispute/claim if they didn't. They told me they will cancel my order. If the refund doesn't go through then I will actually contact Paypal.
They will make you wait around forever and use vague terms that don't promise anything such as "if our supplier can deliver it, we will contact you". I haven't had issues with gold sellers until IGXE. Do not contact for Guild Wars 2 (US).
Got gold one weekend, decent transaction. It wasn't stupid fast both times; one was fast and the other fairly slow (over 4 hours). However, one week after that, the CC info had been sold and there was an all-night transaction on the card for an AC unit out of France for $2100+. Coincidence? Not quite. It's a theft ring...
I have been very familiar with IGXE after frequent buying on this site for the cheap price and humanized service. They do have good reputation and will not cheat on the customers. Although there was one time when my wow golds got delayed, the staff told me it was because of the stockout, and I waited for 2 more hours. During the period, I asked them for several times. I almost lost my temper. However, the customer service has been very patient and tender. She explained the situation for me again and again. I was very pleased with the attitude and after 2 hours, I got my golds as they told me before. Accidents may happen, but at least their working efficiency and manner to settle the accidents made me satisfied. Since then, everything goes very well. I trust in this website.
Paid through Paypal, this site does sent bought item, they claim "for your protection" then ask me to upload my photo, ID, credit card, Paypal information etc. I refused. They stall and did not refund. I had to claim through Paypal.
Signed up in good faith, noticed the reviews late but figured what the hey. Was informed they had no stock and it will be another hour, one after the other and so on. Got impatient, told them want review and again more promises "1x more hour" (not sure why they are buying time like this).
At the time of writing they have 58mins to comply or its a dispute via paypal.
In the end, i found lootdude.com was able to deliver and was upfront about their stock sizing. For me thats all i really care about "Can you deliver, and when? Answer two questions honest you get my business. Screw around...
You get reviews like this.
I just newly heard about this site - skin.igxe.com, but I didn't find the reviews for this site. My friends said it is from IGXE.com, so I just leave the review here.
I bought Flip Knife | Doppler from this site, I was concern before the trade, but it was really fast, and the live chat helped me a lot, just a few minutes can familiar with whole site trade process. And they have Events page, I just save 15% of money on this page.
All of you can try this site, they have most of csgo skins available.
Big surprise, I ordered Startrak ak-47 on skin.igxe.com which is a newly released site from IGXE guys for CSGO items, I received the item following the guys' guide, but it took me almost half an hour, hope it can be faster next time.
I inquired concerning stocks before ordering some gil for FFXIV and they assured me they had what I required in stock. I proceeded with the order with 'Tino E' staying in support chat all through the entire checkout process and he even stayed in chat with me until delivery was actually made in-game.
All in all, from the moment I clicked 'Checkout' until I received the money in-game was about 10 minutes.
I will absolutely order from IGXE again. I'm still waiting well over 48 hours for an order from EpicToon.
Don't screw with others, IGXE's been around a good long while and they'll treat you right. Couldn't be happier, thanks guys.
This is probably the worst customer service I have seen on a gold site. I purchase at noon, got a confirmation email with my order number, checked it says they got my money and that they will deliver in 10-30 mins, 10 hours later still no luck. Their live chat has been down all day and I sent 2 emails with no response. Now I am in live chat with 1 person ahead of me... its like that commercial "6 callers ahead of us Jimmy" its not hard to hire more then one person for live chat. I would definitely stay away, I only used this site because my main site stopped with Paypal for a week, figured hey ill give these guys a shot... nope, im going back to my old site in a week I can wait. At least I know ill get my gold then.
Went to purchase a 50$ prepaid card, asked if it was in stock before hand and was told it was, then after my purchase I waited an hour (Well pass the promised 10-15 minute delivery time) I started up an after-sale chat and ended up waiting another 30 minutes to get a response only to be told they were out of stock.
I waited two days, periodically contacting them and asking how much longer it'd be and kept getting the run around. Finally I started a Dispute on their site asking for a refund and got it with little fuss. That's about the only good thing I can say about them.
IF you buy from them I strongly suggest using Paypal just for a little extra protection.
As another poster stated, I am also in the dispute stage with Paypal. I never received my order and was asked to keep waiting on their "supplier's stock". If you don't have something in stock, don't sell it.
Also, the customer service will leave you utterly lost in translation. Make no mistake folks, this is a genuine Chinese scam site. Don't be as stupid as me and keep your money away from them.
Paid and got nothing in over a week, say they'll do it right away and haven't got anything or heard of them saying. I've said about 6 times the player is up get a email back saying ok we'll get to it. (Just something you want to hear) at this point I'm starting to think its a scam.
In contrast to some of the disreputable gold vendors (e.g. power-level.net or ssegold.com), igxe.com is great. They honestly tell you if they have the gold in stock and they give you realistic delivery times. I've ordered 10,000 gold on two different occasions. The first time, delivery occurred in 15 minutes (um... WOW!), and the second order, delivery occurred over three days. On the second order, the live chat was totally honest and told be what was going on and when things would happen. They even mailed the final amounts rather than call me at 3 A.M. (think power-level.net for that treat). Luv 'em.
I have been using this company for all my external games need to power level to gold. They've never failed me, and if they made a small mishap, they compensate it with something. Prices are always low and trusted name in the business. The customer support reps are probably the best I have ever had a chat with their nice and not robots for sure. I bought bulk of WOW gold from them though they were dry on my server it took them 1-2 hours and sent me my gold. Worth the investment to this company.
I am really happy with this store. I have had a few bad experiences before with these kind of stores, but this store was perfect. I got my game within 15 minutes of ordering it through PayPal and the advisor I spoke to on live chat was called Shirley Mitchell. She was very helpful and guided me through the payment process and I would like to thank her one more time for the help she has given me.
Answer: Don't buy lucky money from IGXE! This is a cheater company. They robbed me of my money. I am now still in dispute with them on PayPal.
IGXE has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGXE most frequently mention credit card, customer service and live chat. IGXE ranks 22nd among Mmorpg sites.