website thubmnail of IGXE
How would you rate IGXE?
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New York
1 review
3 helpful votes
Follow Zac J.
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Currently in the dispute stage with paypal. They are simply a phishing site, they first get your money then demand to see Photo ID's, Photo of your credit card, Photo of you holding the card's. When I refused to provide these, "sorry" was the response. Do not give them any money,

Date of experience: September 17, 2015
Indiana
1 review
12 helpful votes
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Un-Legit
March 3, 2016

Very unlegit and amateur service business. Can't keep word on delivering goods, can't keep word on giving refunds. I had to EXPLAIN to their staff how to do THEIR job!? Seriously!? After failed promises after failed promises, 6+ hours of LiveChat support and absolutely no progress made or delivery given... don't be an idiot like me... hit the back button, and purchase your product from a different merchant. Only rated it 1 star because the system will not let you make a negative 3 stars.

Date of experience: March 3, 2016
GB
1 review
1 helpful vote
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I paid for a virtual item that was in stock according to the website and it has been over a day now and they have not sent me my item after claiming on livechat it only takes between 2-5 hours for delivery. The first time I contacted them they said the payment system on their website is down for maintenance.- Which is false as I paid through paypal. I gave them a chance and still I have not received the item I paid for. I contacted them again just an hour ago and they now claim that a) My payment was not accepted. (Which I know for a fact is nonsense as I have the receipt via paypal). And b) That "Paypal is down for maintenance." Which I find really hard to believe. I asked for a refund from them and were un-co-operative and claim to "keep trying" or "please come back later". My patience has worn out and I have opened the dispute with Paypal - especially after reading these reviews. This is the first time I have EVER had this issue with these types of websites and I think from now on I will use the more expensive ones. I will not be using that site again. Do not trust them.

Date of experience: May 13, 2016
Romania
1 review
2 helpful votes
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They are selling illegal goods ( they do not have the owner's approval to sell virtual items, so once you buy from them you will have them removed or worse, your existing account will be suspended).

Once you contacted them also your email will be spammed forever. Obviously as it is the case with such filth, the unsubscribe option does not work, and nobody will ever reply to your emails unless you buy something.

Date of experience: April 22, 2012
California
2 reviews
9 helpful votes
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Hmm, i use igxe.com for my VR10 weapons and armors. Personal think this site is fit for me in anytime when i need. Of course, i used their free coupon code to save much money. No banned my account, cool.

Date of experience: August 24, 2014
Washington
2 reviews
15 helpful votes
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Bought some EC for STO, and after the transaction was complete, the guy messaged me and said he accidentally gave me double. I looked, and, no, the amount he gave me was the correct amount that I purchased. Reading the other reviews, this seems to be a common thing they do: they do they trade, tell you something's wrong and ask for it back, and see if you're gullible enough to fall for it. What a bunch of scumbags. Gave them two stars instead of one only because I got what I paid for...

Date of experience: January 31, 2016
Canada
1 review
5 helpful votes
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Lol i harass this company through chat every hour waiting for my gold, so far i recieved a third of my purchase, still waiting for it all. It got to the point to where they get pushy with me, all i want is my dam gold. I did once buy a cd key and got it within an hour, but selling gold isn't there cup of tea

Date of experience: January 4, 2013
Texas
1 review
2 helpful votes
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They are a terrible company. I asked a question about a bonus amount they promised on the site, and they said no. And then proceeded to say:
If you don't want to buy
Charles wayne Say:(2012-03-25 21:02:33)
We will just trade for others
Charles wayne Say:(2012-03-25 21:02:36)
Sorry
Charles wayne Say:(2012-03-25 21:02:42)
They need it atm

Then I was like hold on. Who is the customer. Me or you. He then proceeded to say:
Charles wayne Say:(2012-03-25 21:05:12)
We don't need a poor man like you

Wow. Good luck doing business with a site like this...

Date of experience: March 25, 2012
Canada
1 review
0 helpful votes
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I ordered gold for Tibia and the service was great... in other words very fast. The gold was in my account the next morning. I spoke to someone real time on their help line to confirm order details and the service was timely and polite. Good Stuff IGXE!

Date of experience: October 5, 2014
Virginia
1 review
5 helpful votes
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Purchased some wow gold, and it was taken back by game support saying it was stolen. Their site claims it is all 100% legit farmed by their own people and none comes from cheats, hacks, etc. After talking to them, I was basically told they wouldn't help me because they finished the delivery and I got it stolen from me.

Date of experience: October 22, 2013
California
1 review
2 helpful votes
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The service provided was extremely quick and reliable. Shine, my live customer service represenative was able to assist me with all of my questions and answered them with precision and professionalism that I have not experienced in the past from other sites. I will continue to use this company for services that are required and would certainly reccommend IGXE to my friends or anyone that may need such services.
Kris

Date of experience: April 14, 2010
GB
1 review
6 helpful votes
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Avoid these scammers! I tried to buy a $50 ukash voucher - payment from my debit card processed fine, they then telephoned me to confirm details. And then for some reason needed me to to photograph my passport and drivers licence. I obviously told them where to go and cancel my order. Still waiting for refund.

Date of experience: April 4, 2014
California
1 review
1 helpful vote
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Really need to say THANKS for igxe.com! I purchased 3000k FIFA15 Coins on Xbox one. And i got an email said cannot find my player so i go to Live Chat asking help. The customer service Rep. Eva just do me a big favor for this issue, and i update a new players then got my coins immediately! BTW, igxe have covered the 5% tax, thanks!

Date of experience: October 11, 2014
New York
1 review
1 helpful vote
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I asked them for days for a refund and they kept trying to offer me credit and kept saying that they needed 4 more hours... i was forced to give them 2 days and still no refund or gold

Date of experience: November 14, 2016
Spain
1 review
3 helpful votes
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I have recently bought Tera Gold- 2000 and I'm very happy with IGXE. I know some reviews are paid but not mine, and I have to say that it was extremely fast, in 5 hours I got my gold. I recommend this page. I think I will buy from there again.

Date of experience: May 3, 2013
Michigan
1 review
3 helpful votes
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I wish I could give them less than a star. This is the worst online delivery service I have ever dealt with. They did not give me my item. They email you saying it will be arriving to you shortly or within 24 hours. They have prewritten emails that they just send out to their customers. I even got the wrong prewritten one. Now I have to go through pay pals claims to get a refund because they refuse to give it to me or even respond to my emails. Avoid this garage scamming site!

Date of experience: December 19, 2014
China
1 review
5 helpful votes
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Hey!
December 4, 2009

Hey! I've wanted you to know that Luis does a nice work and realy friendly. On all questions her gives an answer and he doesnt need a long time for that.
I also got no problems to talk to him and i understand all words he writes. Keep up the good work with your nice supporter.

Date of experience: December 4, 2009
Washington
1 review
2 helpful votes
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IGXE is Fraud
May 24, 2015

About 2 months ago I bought a game key for elder scroils online and yesterday I get an email saying it was. A fraud and my axcount is getting deactivated. Dont buy from this website, they are NOT legit.

Date of experience: May 23, 2015
RU
1 review
14 helpful votes
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I placed the order, but has not yet turned to Yolanda Brown from fastsupport, delivery has not been completed. In the end, thanks to support treatment I received my delivery after 12 hours in total. Hopefully, the next order will be executed in 1 hour, as promised.

Date of experience: September 22, 2014
GB
2 reviews
7 helpful votes
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I ordered gold from them 4 days ago, asked for a refund they phoned me to give them some more time, how much time do hey need? Never again will I do business with them. I will wait until tomorrow and put in a claim to paypal.
Did the same with u7bye with the same problem, still wait for a refund.

Date of experience: February 9, 2014

Overview

IGXE has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGXE most frequently mention credit card, customer service and live chat. IGXE ranks 22nd among Mmorpg sites.

service
24
value
22
shipping
23
returns
21
quality
23