iDriveSafely

WHY DOES THIS TEST TAKE SO LONG AND I KEEP GETTING KICKED OUT CAN YOU PLEASE HAVE NO TIMER ON THE SLIDES

I hadn't had a ticket in 15 years unfortunately I got pulled over and got a ticket I read online if you take a driving course the state clear your driving record. I went to this website and registered not knowing you can't take the course without a state letter first their website doesn't specify it either so I took the course on march the 23 rd and I passed on the 24th I received an email from them saying I was not eligible for the course so I called them and they told me why the representative told me soon as I received the letter from the state email them which I did 3 days later the state sent a letter out this worthless company emailed me back saying that I wasn't eligible because I took the course too early. How the heck should I know all this things if they don't specify on their website? So I demanded a 56 bucks refund that I originally paid for the course and this scumbags denied the refund saying I took a course and they not going to refund me my money so now I'm out of 56 bucks nothing but a rip off.

I was a little bit hesitant to use this site for a points reduction after reading the reviews here, but I decided to give it a shot anyway since it was cheap ($31 in New York State) and easy to use. I had no issues whatsoever; the course is boring and the CGI videos are terrible, but that's to be expected. After a while, it really started to bother me that the guy doing the V. O. s in 90% of the videos pronounced vehicle "vee-hickle." But I survived, and I didn't even have any issues with the voice identification. You'll be asked to record yourself saying a series of numbers at the beginning of the course, then at random points throughout the course you'll be asked to call in again and recite a few more numbers. It seems like it would be pretty easy to game this system if you wanted to, so it's a bit unnecessarily complicated, but I was careful to use the same phone in the same location every time, and I spoke the numbers very loudly and clearly, almost robotically. I passed every verification without issue. I'd guess there was probably one for each unit, plus the initial one, so 9 in total. If you're a fast reader you can always just leave the information pages open and do something else while the timer runs out. The quizzes are very easy to pass if you pay even the slightest bit of attention. I actually learned a few things from the course, although most of the information borders on the inane (don't wear sunglasses as night? Really?). I know that the content of the course is mostly state-mandated so I think they've done a decent job. They also offer free upgrades in exchange for Facebook Likes, so if you really want the audio read-along feature but you don't want to pay eight bucks for it, look for that option. At the end of the course, if you don't choose that upgrade, they'll offer you a free speedier delivery of your completion certificate. (This is what you need to submit to your insurance for a rate reduction. Your course completion is automatically sent to the DMV for points reduction, which is nice.) Overall I would recommend this site if you want to take a defensive driving course. The experience wasn't the most fun, but it could have been a lot worse.

I had to switch to from the video version (did not finish watching all chapters or taking
The last chapter test) because it was poorly designed for learning. After I switched to the text version Customer Service told me last week that I had failed the final test after several
Attempts. I NEVER TOOK A FINAL before NOR COULD I OPEN THE FINAL EXAM TONIGHT. I asked for correction this misinformation last week & was told it was removed & I was OK to proceed. But Tonight when I then attempted for the first time to take the final, a page came up stating I had failed several times & would have to pay again. Customer service could not correct this & I left a voicemail on an anonymous " specialist's" line stating my problem & asking for a callback.
But will I get a callback?. Last week I left a voicemail on a supervisor's voicemail asking for a callback between business hours PST & no callback or message
Occurred. If this is not fixed by the end of business day tomorrow, I will seek help through
The Ca. Dept. Insurance Consumer Complaint Bureau & Auto Club who sponsors this site.
Do not use this company. A big waste of time/money without solving the traffic school problem.

I attempted to register for a ticket dismissal course on this site, after processing my credit card, the site demanded that I call a number to give "voice recognition responses". I have never had to do the "Voice Recognition" in the past but because I had already provided payment information proceeded forward. The fiirst four responses, no problelm, the fifth response continued to state my response could not be verified and then instructed that I submit a notorized proof of identification and after that was received and the course completed, they then would send me my certificate. When I got to the notorized proof of my identitiy verification i decided against proceeding on. I called the 800 number on the website and was told if I wanted to cancel at this point there would be a refund fee of $8 I asked her "Why, I haven't even completed registration yet?" She said it was set out in their terms and conditions. I told her I would handle this with my card issuer and hung up. I immediateley went to other sites who guarantee their product with FULL REFUNDS and no refund fee up to 72 hours. THIS SITE IS SCAM. DO NOT USE