Overview
Hurtle Gear has a rating of 4.9 stars from 574 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hurtle Gear most frequently mention fast delivery, great service and good quality. Hurtle Gear ranks 6th among Motorcycle Parts sites.
Instant Feedback
No no no stop demanding feedback. Yes i got the helmet. Thats all you asked but now you want me to do a long survey… i ordered i paid and you delivered… end of transaction..
Looks great, quick delivery can't wait to install and go for a ride!
It took 2 months to receive this order ….on what planet is that acceptable?
Item was not packaged correctly. Express postage envelope was unpadded which resulted in damage to screen savers during transit. This was communicated to Hurtlegear via telephone and a replacement has been organised.
Thanks for your feedback Eberhard, and sorry to hear that Australia Post damaged your item. Hopefully you have your replacement now, and based on your experience we've changed the way dashboard screen protectors are packaged.
As soon as I opened my letter box and grabbed the package I realized that the products inside were loose not packed properly. As a result I had scratches on the finish.
Otherwise the service (communication) and delivery was good.
Hi Theodoros, thanks for your valuable feedback. We tried to reach out to you but got no response. Just so I can understand what's gone wrong here, your bar ends should have been wrapped in brown paper and packed inside a box, which would then have been inside a satchel. Is that the case?
That's how it comes direct from the Evotech Performance factory and is designed to be an environmentally sustainable package that still provides adequate protection. I'm keen to know how the items turned up when they got there. Cheers, Grae
The service was through and helpful, great service!
Hi Ian, as discussed only one order and payment came through, which was shipped immediately.
Received no confirmations when order placed and had to make contact to find out status of order. Even for back orders I would expect an order mail confirming that the order had been received and the order number for to order.
Hi Lyn, thanks for the feedback. Order confirmation and emails were definitely sent to you but sometimes they go into spam/junk, which we can't help unfortunately. Cheers, Grae
Quick shipment and delivery A++ would recommend to all, wouldnt hesitate purchasing from this seller again.
Superb, definitely will shop again.
Great customer service.
I ordered the screen late 2024 and unfortunately missed the Christmas cut off, but Hurtle gear kept me informed all the way on the progress of my order. As soon as it was in I was informed, and the screen was shipped obviously the same day that I paid for it. I was kept informed all the way as to delivery, and the screen arrived on time and in good condition.
Waited a while while my item was ordered from overseas, but it was well priced and well packed when received. Thanks.
Had to re-enter my card number twice for it to work
The touring windshield arrived within 5 working days
Easy transaction. Fast delivery, will definitely purchase from them again in the future if they have what I'm after can't rate them high enough
Excellent. Discussed my needs and obtained really useful information and choices. Most helpful. The crew at Hurtle go the extra yard and always keep you in the loop and follow up to let you know what is happening. Extra good old fashioned service from pleasant people. Would happily recommend them.
Have ordered a couple of things threw you guys and it is always easy and quick the staff are friendly and know what they are talking about and have a good selection of quality stuff at a good price
Parts were packed well along with a very basic instal guide. Given the cost I would have appreciated stainless bolts not zinc coated
Recieved my order super fast! But due to my own mistake had to return it, which was easy due to great customer service! And swapped it for what I wanted with zero hassle :)
Really easy site to buy from and always easy to communicate to and goods on time
Web site is brilliant so easy to use and you no what is in stock and what is coming
We do this by sourcing first class motorcycle gear that will last. And then we back it up with fast shipping and support.
Have a browse through our website, or if you're looking for a specific bike product then try our bike database. If you can't find what you're looking for, contact us and we'll see if we can get it in for you.
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- Bunbury, WA, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, Puig were out of stock of those visors for about 6 months. Our site advised you that they were on pre-order and we supplied it as soon as it was back in stock at Puig. Not sure what else you expect we could have done? Perhaps your complaint would have been better pointed towards Puig.