HuluReviews 1,179

Hulu has not been working correctly to begin with and now somehow all my information is no longer attached to my account and it looks as if I cancelled my service, which I did not do, along with the fact that I also can not use the gift card I got as a Christmas gift. When I tried to chat with Hulu to fix this problem my wait time went from 1 minute to 30 minutes. Good thing I have Amazon Prime and Netflix. I will NEVER use Hulu again!

I keep getting ads on my Hulu feed, for add-ons such as HBO or Hulu Live. I spend hours trying to get them to work, I spend hours waiting to get through to support. After months of being charged for service I never got, I find put those service are not compatible with my Roku device. Hulu's reponse? A $12 credit. For so many wasted hours. When I asked them not to send me ads I could not use, they said they had no way of knowing what would work for me. Yet my device is registered with them. So they do know what device I use. Very unhappy with the several hours it takes to get through to support. And unhappy with the support people who do not know about the compatibility issues.

We just paid to get hulu live and the short of it is, it doesn't work. At all. I even called hulu today to figure out how to get to the live tv and was told that they are having issues with it and there is no estimated time it will be fixed. Im not sure what we paid $40. When I asked if it would be fixed for the Olympics tomorrow, the customer service women said she had no idea. So we will be canceling that subscription and looking for another option ASAP. Sorry, hulu. But don't offer a service if you cannot actually give that service.

I have never received Hulu, yet unauthorizes charges were made to my bank account, by a person or address that did match my account number! I called and was told, unfortunately, this happens all of the time. I asked the customer service rep (Michelle) why do they accept an account card that does NOT match the person requesting service. I received no response, other than... sorry! I the spoke to a supervisor (Jarrod), and all he could say that he wishes Hulu's policy was different, but they will accept a card, even though the person's identification does NOT match the card!

I find it absolutely atrocious that this bull$#*! app is all about the money. I can understand one ad in an episode, but every five minutes?! Literally every five minutes theres a 90 second ad. Its very obvious that all they care for is money, not the customers who pay them money. Most of the world is poor, we need some sort of entertainment and because we cant afford or refuse to pay more money for less ads, were getting $#*!ed over. The poor get screwed again! $#*! you, Hulu! See how long you can mistreat your paying customers before you yourself are bankrupt.

SCAM ALERT! I have never used Hulu before, so I was excited to try it. I recently took advantage of a 30 day free trial that was advertised on a Roku that I had just purchased. 2 weeks into my 30-day trial my credit card was debited $39 99. I tried to contact Hulu as soon as I saw the debit, but they make it impossible for you to get help! I was forced into talking to a very pushy, overseas, salesperson who was trying to sell me a $150 voucher in exchange for my credit card information and $0.95. When I told him I was not interested he wouldn't stop pushing me, when I told him I needed to speak to somebody about an issue he told me he couldn't transfer me until I paid my $0.95 to receive my $150 voucher. I repeatedly asked for a supervisor and he repeated the same phrase "once you give me your credit card information and your $0.95 I will send you your $150 voucher then I will transfer you. The sales rep ended up hanging up on me because I refuse to pay the $0.95. What kind of scam is this Hulu you stole $39.99 from me and then try to rape another $0.95 from me when I call to ask for help?! Shame on you! SCAM ALERT

Most aggravating video steaming service I have ever experienced. Displays adds even though you pay 7.99 a month for it. Displays far more adds than you would ever anticipate. User interface is very confusing and unhelpful. I feel that I have completely wasted 7.99 even though that amount of money means nothing to me. Please do not cause yourself the same frustration by purchasing this service. I spent 8 dollars to raise my blood pressure significantly. Terrible service.

For years I tolerated the commercials because the had good programming, GREAT classic TV and movies and during the holidays they also had GREAT holiday movies.

The 'new' hulu has very few of the programming choices that appeal to me and my family. I just searched "Christmas Movies" and "Holiday Movies" and NOT EVEN ONE decent movie is listed, just modern GARBAGE.

When I went to their 'new' website, there was no "LOGIN" button or ANY way to login anywhere on the entire page! I had to look up their phone number to call and cancel my account!