HP

I ordered a custom laptop september 2020. Paid $1400 Due date of delivery was a month later, as of yet still don't have it and they are quessing at January 2022 delivery date. To take peoples money and by 4 months later still nothing, no laptop, no delivery is unacceptable. Had I know this would be the level of service, getting an email delaying over and over, I would have gone with a company who lives up to their reputation. HP is no longer what it used to be.

Purchased a business laptop for $1600 32 days ago which was supposed to be delivered 2 days ago. HP sent me an email extending the delivery date by a month and due to " unexpected supply constraints"!
Called HP and asked for either laptop or a refund but amazingly was told that I have to wait 4 days for them to decide either they want to refund my money and an additional 2 more days to refund it!
Meanwhile with the same "unexpected supply constraints" they have a sale going on...
This is one big fraud, also you pre-pay a laptop and they decide what will happen next. Extremely lousy customer service in the Philippines (even a manager lied to me regarding the status of my laptop).
This is not the HP we know and I would seriously not recommend buying from them.

I have a HP printer. HP has pushed this Instant Ink program where they have access to your printer. I quit after initial enrollment two years ago. Yet I was sent Instant Ink cartridges anyway and if you use non-instant ink cartridges, the printer doesn't work. I called, e-mailed and did "chat" yet no one wanted to be bothered to help me figure out what was happening. I waited for one hour on the phone and no one answered, just music. Terrible service. Buy anything else but HP.

This brand of laptops is a joke. I bought a laptop that in less than 1 year started to have serious battery and system problems. After 2 years the laptop had so many problems that I could no longer use it. So in the end I paid 500 euros for some cheap pieces of plastic, pure garbage.

I have used HP printers for over 20 years. Your ink has gone so far down and quality. I bought color and black for 6:40 XL 7200 printer. After I put the color in I found that the package said it was outdated. I printed one page and it's now dead no color.
I have bought three packages each of color and black in order to run the sprinter that I bought last September. Quality of your ink is totally unacceptable. Will not ever buy another HP product.

We purchased a HP printer about 8 months ago and it has yet to produce one printed page. Calling tech support is the worst experience of many bad companies. It is impossible to understand the so-called tech support people., rendering it utterly useless. I will never buy another HP product.

I bought a printer 3 in 1 and it was not working when I took it out the box. Hp customer service was horrible and they never fixed or had any resolve to why... by the way your warranty only is valid when your product is purchased through them directly

Utterly stupid! My printer is WiFi.
My laptop has WiFi! Running Linux?
But I have to carry the laptop to where the HP Wi-Fi printer is situated(connected to my workstation PC) and plug in a USB cable to the laptop in order to set the WiFi printer up for 'WIRELESS' print capability!
Then unplug the USB cable, reconnect it to my workstation
STUPIDITY AT ITS WORST.

BTW, my iPads get it automatically by their WiFi capabilities.

These printers and people are all Chinese. I started receiving multiple telemarketing calls emails and scam emails after using them and calling Thier customer support line I know it's them because my real information anywhere else. I had to give them my real information because the printer was so problematic and they want to send emails and will get your information out especially when you have to sit on the phone with them everyday.stay away unless you like spam!

HP Office Jet Pro 6978 is a worthless piece of garbage. Printer will not merge with laptop and have to reload it every time I try to use it. Scanning will not work. I will be throwing this piece of junk in the trash where it belongs!

Laptop was good right up to the point when it became useless because the charging port is defective. This is a big issue and there are multiple complaints online. Plug in to charge and it starts smoking. All your data on your hard drive is there, but you can't access it because you can't charge the battery, and, of course, it's out of warranty. I'll never buy another HP product. Stand behind your products; don't hide behind your warranty.

This is the worst purchase experience I've ever had. HP delivered my order to a wrong address, I reached out a couple of times trying to resolve their mistake in order to get my order. It's either they care less about the customer or they are incompetent. No one reached out via email or phone as they said. I was the one that kept contacting them. I finally got a call from the person where they delivered my order and drove there to pick it up. Called this morning, the supervisor was saying he is going to waive the restocking fee for me when I return as I was the one that messed up and they are doing me a favor. I will definitely take my business elsewhere and donate or give a way the laptop as I choose not to have anything to with them. Very bad taste indeed

This has got to be the worse printer company ever. They force you into buying their printer cartridges. If you do not buy theirs, they hold you printer hostage so you cannot printer nothing at all. I purchased the printer for me to use not you to track everything that is printed. HP telling me when I need to replace my printer cartridge is none of your business and you should stay the hell of people's business. Feel free to contact me but I know how that will go, absolutely no worry. I will be letting that place wear I purchased this piece of crap what my experience was with this company and I can only hope that they will listen and remove all that they care.

HP used to be old school PCs that had no style but now with all of their new hp envy computers they really have done well in impressing me with both video and sound. Gaming is pure bliss on these machines. I have bought from the site rather than going to costco which did have it cheaper as I was able to buy a 3 year warranty from HP for a good price and I tend to use those warranties since I keep my laptop for at least 2 years. Otherwise you might find an HP cheaper at costco. The other thing is you can customize on the HP site.

I have had numerous HP laptops. One would think that I would have learned my lesson after the first one lasted a little over a year, but sadly, that is not the case. I currently have two HP laptops in my home which stopped working shortly after the warranty ran out. My current HP laptop is in for repair for the second time in less than 4 months. Naturally, my warranty runs out at the end of this month. The customer service is absolutely awful! I have literally spent hours on hold, with little or no resolution. So please learn from my mistakes and DO NOT purchase from HP.

Bought a laptop from HP.com less than 7 days ago, today, the same laptop was listed for $300 less. Customer Service would not refund the difference. As a long time customer ordering quite a few laptops, found this very poor service. They would not entertain swapping for a higher price laptop, credit on a future purchase or other solution. HP.com customer service communicated it would be subject to a 15% restocking fee if returned.

My laptop has a hardware problem and it has nothing to do with me. We called and they told us we can pay over half of what we paid for the computer originally or buy a new one. They told us "this is just how it is." I have only had this computer for a year and a few months and it already stopped working and won't turn on and they will do nothing to help. I am a college student and do not have the money to buy another laptop, but now I will have to since hp has no interest in helping me. Customer service is extremely poor and my family has owned many hp's and has had problems with most. I would not recommend this brand.