Merchandise was exactly as described and the shipping was prompt.
Fast, quick, always in stock and prompt shipping!
You have great products and great prices. I always find something I need from Houzz.
Super cute and easy to pull out into a mat for extra sleeping in my daughter's bedroom!
The table shipped quickly and arrived faster than expected.
Nice but scratched 1 of the 4 glasses was scratched
Great products with a wide variety and easy to navigate website!
Terrific website, fabulous selection, exceptional delivery!
We love this modern table lamp. Especially the ability to dim.
Houzz is easy to navigate, good customer service and an awesome selection in every category.
Product arrived on time and was exactly as described.
Love the product choices: great designs and prices
Easy to order items. Received them in a timely manner.
I already have two of these sconces... I am coming back for two more for my guest suite bathroom.
Great looking fixture for my new project!
Totally in love with this sideboard! So glad I went with this one!
I found Houzz's shopping experience to be smooth and user friendly.
The drain leaked. Replaced it with another brand. Really disappointed.
Very pleased with purchase, service and prompt delivery.
Thank you
Good user interface and accurate. Packaging is excellent.
Answer: Good question Maggie. I don't think there is. I think this site is just there to help their vendor and not assist consumers in making informed decisions. I found had a contractor who had defrauded us and changed his business name on Houzz. I posted a review on his profile notifying the public of what he had done to us, and Houzz did not publish the review. I joined Sitejabber to warn the public about Houzz.
Answer: I began as a Pro on Houzz and spent $2000 on Advertising. This was supposedly for a year of top exposure. No one purchased, the couple of calls I received were people wanting to USE my service for ideas. I have since discontinued complimentary initial appointments. These people are the biggest scammers in the world! I'm still one of the Pros just to see if anything bites but I noticed they go into vendors photos and try to find similar product then they sell their products. Great way to sway your client and to steal customers!
Answer: Go straight to the top at Houzz. Ms. Adi Tatarko, CEO, Alon Cohen, Pres. If tha doesn't work, I suggest you file complaint with the Consumer Affairs Division of the California Attorney General's Office.
Answer: The Pros, at least at the beginning, were not in competition with this company (Houzz). They convinced the "Designer" world that the were strictly collecting ideas for the public and to help improve the vendors chances of being hired. Those reviews on the Pros are about the Pros, they come from their clients. About 2-3 years ago, Houzz began selling out from under all the vendors! They are SO low they have gone into the photos of the pros, look for a product they have that might be similar to something they sell and lead them away from the pro. The 1-2 stars you see here are the reviews for "Houzz" and their service but the reviews under a Pro are for that Pro. Don't be fooled... If you want the job done right, call the Pro! Listen to these reviews of Houzz and you won't get burned. Two different animals completely!
Answer: Steer clear. The advertising doesn't work, and although they originally started up as a company that would work alongside the vendors, they are now selling out from under most of them, especially the interiors decorators! They are SO low they have actually tagged products inside some of the photos of interior designers and tabbed out similar products to stay the customer away from the Pro and to purchase through them directly!
Answer: Do yourself a huge favor and find it somewhere else. Houzz contracts with third party sellers and their freight companies, they're just a middle man. What a nightmare this has been.
Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 46th among Furniture sites.
Hi,
Thank you for sharing your feedback. We are sorry to hear that your item did not work as expected. Our team is currently reviewing this with the merchant and will provide an update shortly.
Sincerely,
The Houzz Team