Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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After waiting 3 months they finally said i will get a refund. I told them i paid with a prepaid card that i didnt have anymore. They will need to send a cheque.
They didnt listen and now im screwed out of my. Muffler and my money.
This site is a $#*!ing joke
Very nice and all is plug and play.
BBB give hottexhaust 7 out 8 scathing reviews out of 8. Each mention customer service is poor, they would give no stars out of five if they could. Each mention John in customer service as being the person everything has to go through and he is rude and presents attitude over the phone to customers. I am waiting over two and a half months for my exhaust which they took money for immediately and won't even give me a date when I could expect delivery. Isn't that bordering on fraud? John is terribly rude on the phone and could care less about even pretending to be interested in customer service.
After searching for 2 years, I was so happy to find the exhaust system for my 5.0 Genesis RSpec. No one else seemed to have one! I can't wait to get it on the car!
Great in-stock product selection coupled with a huge discount coupon! Thank you very much!
The service was ok.
So far so good. Lowest price I could find. Hopefully everything arrives in a timely manner.
Excellent
Fast and easy ordering
Great price, arrived in three Business days! Awesome!
Quick delivery...easy transaction...great price!
I left a message yesterday to talk with somebody in customer service, just to verify that my catalytic converter is California legal. My invoice stated that it was CARB compliant but there is nothing stamped on the converter itself and I have to get it smogged, so I wanted to make sure I don't run into any problems. Thanks.
The problem is that you apparently do not take American Express which is my go-to card for doing orders online for security reasons. I always feel like I'm taking a chance using are the Visa or MasterCard online.
20% of was a huge savings thank you
No issues
John G. Was a great help!
Great Web site! Prices are super!
Quick and easy with the 20% code. I live in NorCal, came in 4 business days very quick and easy process
So far so good, let's see how long shipping takes now.
Price was decent. Shipping was pretty fast.
Communication pretty decent.
I have magna flow in 3 or my 4 cars.
Love the product, good quality, great sound.
I couldn't find an exhaust for my discovery under $1,000 this place is amazing
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members