Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick and easy to order. Nice coupon! Hopefully all goes well from here.
Easy to navigate.
Easy website to navigate
The experience was quite expedient, in ordering and shipping
I ordered an exhaust. I recieved it yesterday. I am happy with it, although it took 4 days to ship instead of 3 days like it says on their site, but im not even tripping over that. What i am tripping over is the customer service. It is the absolute worst i have ever had. In my situation it is nearly impossible to get ahold of anybody if you tried to call or contact them and then when you do call them and leave a message for them to get back to you they don't. I have left them about three or four voice messages exactly with my name and number and I still haven't heard anything to this day. For this fact alone i will never order from them again just incase my next purchase the item is broken or lost i wont be able to get ahold of them. Once again, the item was good, but customer service is a even more important factor for me. I rate a 1.
Did not get the 20 percent diccont
Very disappointed it would've been a $233 savings to me maybe I should shop elsewhere
Had what I wanted and on sale! Now we pray for speedy shipping! Ok so Fed Ex dropped the ball taking almost 7 days to make it from California.now to get it on the car! Thank you!
Great deal with the Fathers Day discount!
Excellent transaction!
Good u the best
Arrived on time product as described!
Easy fast transaction! Great Price! Received my Magnaflow exhaust today! Very Well packed and shipped With No problems! Looks awesome, I can't wait to get it installed in the morning...
Thanks, Hott Exhaust!
Vic.
Hot exhaust does not stand up to what they say. They agreed to send a return shipping label for a part that ends up being a dealer only part. Despite many emails they have not sent it. I will not buy from them again.
Thought I was getting a Magnaflow Catalytic Converter and got a different brand. No time to return I need to smog my truck.
Unbeatable price for an authentic magnaflow exhaust system! Got an axle back system for my 2010 Jeep Wrangler JK and she roars like a tiger now! I'm not going to lie I was skeptical at first but from now on I will always use hott exhaust. Fast shipping unbeatable discounts and prices, and amazing products. 100/10!
Just perfect overall
Great price, quick service, received within days
After an extensive & intense search, glad to know it was available.
Hottexhaust.com is a great website and the father's day coupon helped me out alot thanks alot!
I'm a first time customer. Good experience so far.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members