Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The booking process was very user-friendly. The company offered the best prices overall and offered great customer service when called.
Loved how they offer expensive hotels for less. Helps save you money
We needed two rooms. One with king size and the other one with two queen size beds. It was very easy to reserve the one with king size bed but the system did not allowed us to book the other one.
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Hotel did not receive payment. I had to call to clear up matter, technical issues. Finally got it straightened out.
Quick and easy. Able to do straight from my phone. Definitely will do again
Got way better prices than everything else. The only problem I had was extending my stay and it kept declining my card. I received a phone call shortly after and was able to book for the same rate
Front desk was very friendly, she answered questions about my stay, overall good customer service.
Experience was good and it was my first time to use your app
It's Very Good and I am very well pleased. The number 1 Agent to count on for Amazing prices and locations.
So far so good, I started using this agent on July 1,2022 today is July 4,2022 and I just booked again same place. The price is a little lower it's good so far.
Quick and easy booking online. Definitely a reasonable price. Hotel room was great and roomy. Very clean and close to many places.
I was taken to the site from an easy search and it was very quick and easy booking. Thank you very much.
Got my reservations got my verification
Quick safe response in customer service
Thanks for the easy booking site and quick confirmation email.
Alles wunderbar geklappt - aber wichtig: Kreditkarte notwendig, die Abbuchungen aus den USA zulässt.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members