Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Excellent pricing at a first class hotel. Application that was easy to use.
The process was easy and fast. It is my first time using this site but so far no complaints.
Was easy to book and found at a great price. Hope the location is great
This site is so user-friendly, and booking my reservation was super easy! It literally took less than two minutes, just as the website said. Also the company called the hotel prior to my arrival to ensure I had a reservation!
This was really quick and easy. I'm looking forward to our stay.
It was easy and cheaper to book an hotel compare to Expedia and Trivago. I have never used this site before so I hope it will go well.
Best price on the internet, fast and easy booking. Would recommend to anyone who is looking for a hotel.
It was quick, extremely easy, and an overall fun experience.
The site was easy to navigate and there were many options for prices.
Helpful and I will definitely go through this company a again.
Had great price options, wasn't sure I could trust the site. But it worked and I got my hotel no problems!
Very easy booking process, best price online! Will definitely use again!
I was able to book online and check in within minutes
No problem with booking and checking in. Hotel was great
Cheaper and faster than checking in at the hotel. Saved 50% in the parking lot and took 2 minutes to book
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members