Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy service it was very quick easy lord knows nice respectful people
It was really easy to book, and the cheapest out of all the other
Certainly appreciate the Great price - thank you! Great Price!
Download and done. Just needed a last minute room and didn't want to pay hotel price. Taxes were excessive but still cheaper.
Great way to book a hotel very simple and fast way to get your trip started!
Good experience, easy to follow site, but was told I would not be charged for my booking until my stay and I was charged the day I completed the booking.
I chose this website to book my hotel through because it looked about $20 cheaper a night than advertised. When I arrived to the hotel, they said they would need to charge me the difference between their website's price and this price. You guys say pricing isn't guaranteed until check-in, so I couldn't fight it. But then what is the point of booking through a 3rd party service if the discounted price isn't redeemed?
I love it, nice price, I wish you guys have an application
Reasonable price, best booking agency i would definitely recommend to a friend or family member.
Got a confirmation #, and booking info shortly after the transaction was complete
Overall it is a helpful hotel-booking website! The price is inexpensive and the service is fine. Decent.
Wiz did help me with a very short notice of booking a room the hotel was booked i mean like no rooms left. Somehow they found me a room and it took about two minutes to get the confirmation. Thanks Hotelwiz.,
I quickly found a great rate through your service. The booking process was smooth. When I got to the hotel my information was in their system. Thank you.
Found you via google. Maps, which is convenient to immidiately see what's around the area. You give great and competitive pricing. Pictures and description of a hotel are realistic.
This was my first experience using Hotelwiz and I am thrilled I tried them. They were very professional and verified that I received my booking confirmation within 24 hours. They got me a great price for exactly what I wanted. I will definitely use them again!
The process was Easy to book a hotel room…………………,.,,,,
Sometimes website is hard to Navigate. Trying to charge check in and out dates was Big issue
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members