Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Very quick and great prices for the hotel I chose! It was a nice hotel.
Great experience with the site. Very affordable prices
Fast booking at lowest price close to the beach for a quick vacation getaway.
The staff was not very friendly. My fridge didn't work. I called downstairs to ask if they had food service at the hotel they said no, I later found out that there was a restaurant downstairs
Very easy to access and secure my reservation! Great experience!
Everything has been good so far but I haven't checked in yet
Great Price for the room but the quote did not include the mandatory $100 deposit. Took me 2 extra hours to check in.
Comfortable, clean rooms and pool. I would like more variety for breakfast
Fast to book easy to use incredibly low prices especially for a weekend
Easy to use and the cost was cheaper than any other sites
The site was easy to read and check out was quick.
Great price & good clean room & great price & convenience
Great site. Really user friendly. I got the best rate on here.
Great experience. Quick and easy. Best price we found booking our stay.
Fast and cheap, booking was easy, best price I could find. Highly recommend!
Easy and smooth booking process.
Good price compared to other sites
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members