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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Check in went smoothly, good room, clean nice location
Easy to book and a great rate for a downtown hotel at the last minute
Had a very good experience didn't take no time to make the reservations
A little hard at first until you kind of figured out what we were doing but once you did that it was very good
Quick and easy booking; best price available on that day!
It is an easy and cheap website to book hotels. Highly recommended
Very good service found room at great price. Never used this website before but would recommend it
Cheaper. Easy. Don't know if this us where it happened, but our credit card info was stolen and used in Texas.
Reliable and I wouldn't find something as trusted as this website to book a hotel room.
Excellent. As expected. As for now I'll stick with them.
We booked with breakfast
:)) )))))))
Good Place to stay
My overall experience was fine but I do not like being forced to write a specific amount of words for a survey...
It was very good to and acceptable.
I will recommend to a friend
Booking was easy. Traveling to the hotel was easy. Checking into the hotel was easy. Front desk clerk was super nice.
Great choice will use again cheaper then all other agents
Love that the process to check in was easy and fast.
It was quick and easy but I won't know till I get there if everything that was promised is accurate. My fingers are crossed though.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members