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The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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I booked a room online and received my confirmation email immediately after.
Das erste Mal ausprobiert, sehr zufrieden. Sehr gute Preise
Quick and eaSY, Did it on my phone and many do. Why do you need 50 characters?
Still trying to find out, cannot tell mote at this time
It was very quick check in and very friendly, smiling all the time and very helpful
Great rate and easy to book. Will use again in the future to book.
The booking was easy and affordable.
The rate was awesome
We had to book this last minute on our way to the area. This was a quick and easy process. When we got there the staff was very nice and accommodating. Our room was beautiful and the beds were incredibly comfortable. I wish we had more time to stay and will likely use them again in the future.
This website is a blessing! It really came through for me in a pinch
Painless and you got me a great deal! I will definitely use you again for my next booking.
Had a last minute emergency while on vacation. Was able to quickly book one of the cheaper hotels to stay in towards the end of my vacation before flying home through hotelwiz.
Went perfectly, everything was straight forward and easy to do and I had no issues when I checked in
This was my first time using your service and my experience was positive
Seems fine so far. Some reviews on the internet were negative, so only after my stay will I be able to give a real review.
Quick booking, but not sure why nationality matters?
I've used priceline before and I had nothing but trouble. Tried hotelwiz and not a hiccup, easy to use and dependable so far. I will be using hotelwiz from now on. Thank you Hotelwiz