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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Worse experience of life. From check in to check out was not pleased with my purchase. At. Check in was told there was 100$ deposit and had run my card. Ok. Ran it 3 times. That's 300 deposit. In which won't be cleared is 4 7 business days. I'm out 300 for week. Ok. Was trying to tell him he charged my card 3 times but he said he's not listening and I can leave his establishment so I proceeded to get access to my room in which was not clean and given another room. Horrible horrible rooms mold in the bathroom cigarettes things on the tub cigarette holes in the bedspread... one outlet works. So about this time 11:00 12:00 I just go to bed. To wake up to the manager opening my door and hollering at me asking if my room was clean see what she knows he's the one that showed me to my room. At that moment decided to leave but it's not over they need me to call and give my credit card number back to him so they can run it for the deposit. Not happy
Hampton inn at one time was a great motel to stay at. Not this time. The room when we opened the door had an odor like someone threw up. We went to the manager and she brought some spray, still stunk. Too late@ night to find a different motel.
Great! It has been wonderful we appreciate saving some money on our move across from the east coast!
Beautiful new hotel with modern design. I think I counted 10 USB charging ports. I didn't know it was right next to the train tracks until 5:30am. I would request a room on the South side of the hotel next time. No complaints though.
Cheap prices, good prices compared to other mainstream sites
Perfect it was what we thought it would be - the hotel was actually better than we anticipated since we were locals and had some local hvac issues and were so kind.
Great experience great customer service better than expected very clean place and it's worth the price
It was very nice to find a lower price than any other ap
I got a great price by comparison and it was simple to do!
Super fast to book and best price available online. Awesome.
Will be interesting to see if it really works. Provided a message with the booking re late arrival.
Better have financial backing. The deposit was $150, no actual breakfast, loud AC, hard to get to, expired creamer. Other than that the room itself wasn't bad
Came in at the last minute booked a room and out the next morning. Front desk staff were nice and the room was clean.
Caesar's hotel. Booking is below expectations.:
Not really a good experience.
Room if just ok. No view, no nothing but room alone But no service at all. No Wi-Fi. We've charge so much on parking 50 overnight and nothing at all but room. Be careful with the valet they will suck you up. Better self park. No freebies Not even free coffee and water and Ice compared to other hotel.
Good hotels and with higher start Rank has better service price or lower but had good service.
You were fast and people are nice and my room is quiet thank you
The experience was easy and fast. Pricing was best out of all other companies.
The hotel was great, just the little experience I had
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members