Haven't stayed at the property yet. Booking worked fine, assuming I have a room to stay in when I get there.
Quick & easy with no back - tracking or jumping around. Very linear. Confirmation was quick and in a easily print format.
I booked a hotel through Hotelwiz. After the booking, I realized that the dates for the booking were incorrect. It had the following day of the booking as a default for the time frame and I needed it for that weekend. I called Hotelwiz Customer Service within five minutes of realizing my mistake. They informed me that their policy doesn't allow for any changes or refunds. They absolutely wouldn't help me change the date of the booking. After I got off the phone with them, I contacted the hotel itself. The person at the hotel was amenable to changing the dates if they had availability for the dates I needed, but said they couldn't change it without Hotelwiz contacting them to do so. I tried one more time to call Hotelwiz to let them know the hotel was willing to change booking dates. They repeated the same policy back to me that they can't change dates or provide refunds. In short, it cost me approximately $200 for a understandable mistake and a hotel reservation that I couldn't use! I've learned my lesson to read the policy prior to booking anything. Caveat emptor
I already contacted support cause yesterday my reservation was not at the hotel, therefore i had to book through another service.
Very fast and had the best deals. I haven't stayed in the hotel we booked yet, it's still 3 months away.
Pretty Decent Hotel has stair and a questionable elevator but overall nice room modern items in room.had a two bedroom
Very quick and easy to book. However haven't received confirmation from hotel I've booked to stay in at this stage
Quick and easy. So many times I have reserved a room through Hilton, but honestly this is faster and cheaper.
Great experience with the greatest prices! Besides have to type at least 50 words for this survey, everything was great!
When pay with card its hard to choose the expiration month and year need front-end developer to look into it
Great accommodations but the vehicle traffic was loud and annoying. Will ask for a room at the back next time
Hotel did not receive payment. I had to call to clear up matter, technical issues. Finally got it straightened out.
I've only booked a room, haven't arrived or stayed so it's hard to say, but the price was cheaper than anywhere else so I'm happy so far lol.
Traveling on the interstate with my husband & we decided it was time to stop. I am as able to secure the hotel within 15 minutes online.
It would be nice to see an animal friendly option because I had issues with the hotel I booked a room at not being OK with dogs and hotel Wiz doesn't give refunds.
Well this place was full of cockroaches, I can not believe management knew about this and didn't say anything.
Overview
Hotelwiz has a rating of 3.8 stars from 1,813 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotelwiz most frequently mention great price, easy process and front desk. Hotelwiz ranks 2nd among Travel Deals sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members