HookahTown

I bought a disposable vape pen that doesn't work. Purchased through Groupon. Neither Groupon or HookahTown would make things right. The whole thing was a bait and switch requiring you to go the their website to finish your order. That's when you realize you've made a bad purchase. Groupon is in on this scam.

I've purchased plenty of things from hookah town, I never had an issue with the Groupon voucher, I've never had an issue with shipping. The only reason why I'm ordering a new mod box from them is because, I constantly dropped mine and, now it doesn't work properly... if you're going to order a mystery box, just in my opinion, you really can't complain about what you get.

I bought a product of theirs through Groupon, and had also added juices to my product and never received it. I emailed and called them and never got an answer. Never got my money back. Would rate 0 stars if possible. It's been a few years and still have the pictures and no vape.

I got it off Groupon and cringed after reading the reviews, hoping that my pen would At least work. However it's super hot out and I had a feeling it would not work. And nope. Doesnt work. Lights up but no vape. Nice. Terrible merchandise. I'm contacting Groupon about this. This company is making so much money off a product that malfunctions more than it works. That's not right. DO NOT BUY.

I have been waiting for a month and a half for my vape. First, they told me the form was not filled out correctly by me ( i'm positive it was). Now, it's stuck in San Juan for some reason, I called and they told me I have to wait longer for it to show up. This place is the worst, never again.

I purchased a $40 Mystery Box from them through Groupon for $20 it had four little tiny gummies one tea bag one coffee pod one cookie and a vape item it wasn't even worth $5 let alone $20 I paid in $40 value they brag about. Run far away from them.

Bought the disposable vape through groupon just to try it out. Pen works great and tastes great (trippy fruit flavor), but then I realized that their "500 mg formula" doesn't mean that's what's in the pen. $14 for 8.3mg of cbd isolate in the whole pen, which is about 1/3 of a single dose I'd need. Scamming with misleading labels.

Order an Evolve Pen through GROUP ON but there was no warning of high shipping fees if you live outside their boundaries. All sales are final from their end, although the product was never shipped. TERRIBLE, TERRIBLE untransparent website. Group-on too. Lost 32.99$ Listen to the 1 and 2 star reviews. I will next time

Hookahtown.com has the best products ever! They have everything you are ever going to need! My favorite vapes are from Vapebrat! The shipping is super fast and if any problems or concerns they have chat live and you can talk to a live representative and they help you out immediately and fast. Check it out! Guaranteed you'll never go anywhere else!

I ordered a pen called the vapebrat and it stopped working after 2 weeks. I thought it was because I overcharged it. There was warranty on the pen and I didn't have the box or receipt. I wasn't sure if they would allow an exchange. Thanks to Nate he explained why it wasn't working and gave me another one. He also allowed me to sample 2 items in the store. Overall I give this place a thumbs up.

Nathan is one hell of a rep, always has answers for my questions. I been ordering from Hookah Town for almost 2 years now and I love what they have to offer, free shipping on every product which is great! The hookah pens and cigars are high quality and I haven't had any bad experience.

I placed a Groupon order with them. The order has been waiting to be accepted at the post office for 9 days. When I emailed the company, I got a reply telling me to basically wait. I emailed them again... no response. You cant get an answer on their customer service line even though its during normal business hours. Looks like Im going to have to make a complaint with Groupon.

I placed on order and the item didn't come with a tool as it was suppose two. After emailing them numerous times and 3 weeks later they sent me an envelope that was totally empty. The envelope was in tact.
Since then I've emailed them a few times about this but they never answered them. I would never order anything else from this company as they don't back their products.

Took forever even after paying extra for priority 1-5 day shipping and was missing one of my vape pen products! When I called the company they were very rude. I just contacted Groupon to get their help, I am beyond dissappointed! Had this worked out good, they would of probably had a life long customer.