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HingeReviews 72

1.1
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Hinge Reviews Summary

Hinge has a rating of 1.1 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hinge most frequently mention and fake profiles. Hinge ranks 631st among Dating sites.

service
28
value
29
quality
32
Nevada
3 reviews
12 helpful votes
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Scam app!
November 5, 2021

Beware! This is not a BBB business.

I signed up less than 2 days ago, and now I am banned for no reason. I did not lie about my identity, my age, my photos were appropriate, and I barely said two sentences to people (none of which were anything other then, "Hi, how are you?"). I appealed this, since I was incredibly confused as to what terms I "violated". They told me that they cannot even tell me the category that I violated- excuse me? I read the Terms of Agreement with a fine-toothed comb, and I did not violate a thing!

Because I was banned for "violating" their terms (and with absolutely no reason as to why), they get to keep 100% of my money. 2 days of service for $30? That is a scam! I should have read the online reviews before signing up to this fraudulent service.

Date of experience: November 5, 2021
New Zealand
1 review
9 helpful votes
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Ripped off
October 17, 2021

After 2 days of messages sent to profiles my account was banned with no explanation, they collected 3 months fee and have refused to refund as they say I have breached the agreement but will not tell me what term I have breached. I had no contact with anyone on this site. Its a scam stay away you have been warned.

Date of experience: October 17, 2021
Canada
1 review
2 helpful votes
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Hinge is a scam. They have a "standout" section full of attractive ppl you would be interested in to suck you in, but they're all fake profiles. You have to buy "roses" to send to these generic fake profiles. Once you become a member the algorithms put your profile at the bottom of the pile so you buy their profile boost option which increases your visibility. Then if you don't renew your membership, all of a sudden you get 8, 9, 10 likes per day. It's a cash grab and nothing more. There are some ppl you'll match with but you're better off trying something else cuz this is a huge scam. Good luck tho

Date of experience: August 3, 2021
GB
1 review
0 helpful votes
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I am Joseph/ Justin no1 stole any money from anybody. Benna Basi AKA Tamia personally gave me this money. I have never asked for any money This lady continue to offer to help me financially investment. I have offered to pay the investment back now. However she has told
Me to keep it. Contact me if you want the full story

Date of experience: July 27, 2021
New York
1 review
4 helpful votes
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I'm pretty sure that this app is phony. I had lots of matches on free trial. When I upgraded my membership the majority of these matches were nowhere to be found. The only ones left were complete undesirables. I recommend not wasting your money on Hinge - it's a very dodgy app. I think it's full of fake profiles and bots, otherwise I don't get it why my matches disappeared when I was lured into getting premium membership. It's bait and switch, created for membership fees. The crooks who own and run it are just preying on our money.

Date of experience: July 20, 2021
New York
3 reviews
16 helpful votes
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Free membership gives you nothing, free options don't work. But they show you plenty of matches in your city. However, they are nowhere to be found when you upgrade to premium. What a scam! Save your $ and just avoid this money pit! Don't be suckered into Hinge and other fraudulent sites which sell you an overpriced long-term membership. They have almost no real people and they are nothing but a huge time- and money-vacuum.

Date of experience: May 27, 2021
Canada
3 reviews
4 helpful votes
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Rip off
May 19, 2021

Do not subscribe to this app. It's a scam. They allow you like 5 matches a day so then you have to sign up, then if you sign up for a membership they take your money and ban you for no reason. Happened to me and a friend of mine. It's also full of fake profiles.

Date of experience: May 19, 2021
Australia
1 review
6 helpful votes
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Terrible dating site! I went on there and I deleted it 3 days later I tried to create a new account and they have banned me! I spoke to one person... uploaded innocent happy pics! And they ban you for life! I think it's wrong... they want you to have love but then be so harsh with banning... it's terrible! Please don't sign up for it! You'll regret it

They don't give you a chance

I tried contacting them and got nothing!

Hinge your terrible!

Date of experience: May 19, 2021
Illinois
3 reviews
1 helpful vote
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Complete Garbage
April 28, 2021

Me and my husband had an account on here, and it was deleted for no reason. We were paying members and was able to restore the membership after we recreated another account. So if you are poly stay away.

Date of experience: April 28, 2021
Washington
2 reviews
18 helpful votes
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I've maybe gotten one or two likes and I've been on the site for 2 or 3 weeks. I've gone in and changed my prompts I've changed my photos and nothing has changed. I don't know if the men just don't go on the side after they sign up or it's a personal thing I can't figure it out. They also have something called standouts where they will spotlight somebody's profile but you cannot message those people you have to pay more money to send them a rose and if they want to message you they can but you can't. To me that's a scam and it's false advertising, I am not renewing my subscription and I'm upset that I joined it in the first place. Had to pick one start was the only option that was the least of all.

Date of experience: April 13, 2021
Canada
3 reviews
4 helpful votes
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Not Consistent
February 7, 2021

I have met and used the app for approximately 10 months. The data returned is not consistent. For example; if you are not interested the person it still continues to show up. The amount of likes are not based on time or number but some other algorithm. The more you use it the more they try to make you "buy". It is just a $#*! fest, you just have to match with the one who wants to $#*! you based on how you look. And thats the way it should be! I dont care how smart the dumb $#*! is even if she has a phd.

Date of experience: February 7, 2021
GB
1 review
13 helpful votes
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Scammer
January 20, 2021

This guy is fake, scammer, and they have videos that they use on skipe to pretend that he is real while a voice is speaking on top of the videos... be careful!

Date of experience: January 20, 2021
California
1 review
7 helpful votes
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Hinge only works if you pay them and if you do they will ban you then run off with your money. My proof is the Better Business Bureau, the app store comments, a quick google search, and even the reviews here. This is blatant fraud and they should be sued. Minorities are also targeted and reported for having different beliefs.

Date of experience: January 17, 2021
California
5 reviews
12 helpful votes
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Bizarre algorithms
December 9, 2020

I joined Hinge a few weeks ago and paid a 6 months subscription of $ 29.99.
I was honest about my age, I'm 65, and looking for men age 60-75, that I clearly stated in my profile.
They have not sent a lot of "matches", and that was OK.
However 2 days ago they "matched" me with an 18 years old. Not only this is insulting and disgusting, but as a pediatrician I could lose my medical license if I dated someone that age.
Hinge is obviously using ONLY some strange algorithm to match people without any human insight.
I wrote to them and asked for a refund of $ 29.99. It is not the money, it is the principle.
They did not even bother to respond to me.

Date of experience: December 9, 2020
Colorado
1 review
4 helpful votes
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They generally perform moderation in such a way that promotes an agenda. I was banned without cause and because I was exercising morality in a way that was appropriately respectful. Someone had disrespected me by not giving me their undivided attention (was texting, performing chores in her house, somewhat putting me on to perform to qualify myself). Hinge likely is staffed with people who likewise saw that I specified on my profile, "not anti-Trump" and this factored into their decision. I think internet companies like this on some level are promoting hate, but at the very least are promoting an agenda in clear violation of the statutes.

Requesting congressional investigation and subpoenas, please. Consumers are tired of having media companies tell them what morality is which is a private and personal matter. Hinge purports itself to foster connection and yet clearly has zero methodology in place for resolving interpersonal conflict (nor is it clear what role it should play). For the baseline situation outside of safety matters, Hinge is clearly in violation of the statutory obligation to uphold neutral public forum requirements. This means that as a company they could be (if found to be in violation) fined or held liable. It is about time for companies like Hinge to be held liable for their mistakes that impact lives.

Date of experience: November 3, 2020
Colorado
1 review
5 helpful votes
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UGLY!
October 21, 2020

Ok I did not get scammed, but Ugly! My God, They don't need a dating site they need a health club. They are just gross.

Date of experience: October 21, 2020
Virginia
1 review
8 helpful votes
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Charged 79.99 unauthorized for some crap called boost even though I don't have a subscription. Thieves, stayfar away from these clowns!

Date of experience: May 30, 2020
Arizona
1 review
27 helpful votes
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Don't use Hinge! Full of foreign scammers with fake pics. Problem with Hinge it doesn't post where your phone is, you can say you are from anywhere and no way to prove it. I was on the website for a week and busted like 4 scammers all in a row, its terrible! Dont waste your time, you have no idea who you are talking to... dead givaway, they write in broken English and incomplete sentences!

Date of experience: April 8, 2020
Georgia
1 review
11 helpful votes
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Hinge is a scam.
March 18, 2020

Scam alert! They will ban you off their site with no reason why and will not refund your money. They gave me a week when I paid for a month. I did not violate any terms of service, but yet I was told I was banned and kept my money. This site is a pure waste of time and I would not recommend this to anyone trying to find love.

Date of experience: March 18, 2020
Ohio
7 reviews
33 helpful votes
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SUED BY THE FTC FOR FRAUD
December 11, 2019

All these dating apps are being sued for fraud:

https://techcrunch.com/2019/09/26/dating-app-maker-match-sued-by-ftc-for-fraud/

Date of experience: December 11, 2019