Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

Overview

Monterey Bay Herb Co. has a rating of 4.8 stars from 3,211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.

service
7
value
6
shipping
5
returns
2
quality
4
This company responds to reviews on average within 6 days

Instant Feedback

11,285 reviews
How would you rate Monterey Bay Herb Co.?
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Idaho
1 review
0 helpful votes
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Fast shipping beautiful herbs
October 10, 2023

Great selection. Easy shipping options. Arrived so fast. And the herbs are beautiful.

Date of experience: October 9, 2023
California
1 review
0 helpful votes
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Found exactly what I was looking for
April 12, 2023

Easy ordering process and super happy to find what I was looking for.

Date of experience: April 11, 2023
Colorado
1 review
0 helpful votes
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Bulk Hibiscus Tea Bags
July 8, 2023

The ordering process and setting up a new account was quite easy.

Date of experience: July 8, 2023
New York
1 review
0 helpful votes
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Can't change billing address!
November 11, 2021

Can't change billing address! Otherwise a pleasant experience

Date of experience: November 11, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Jonathan, thank you for your purchase. You have the option to update your billing address in your account under the section "ADDRESS BOOK".

Hawaii
1 review
0 helpful votes
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Love Monterey Bay Herb Co
November 10, 2021

Love Monterey Bay Herb Co. All their products are fresh, well preserved and delicious.

Date of experience: November 10, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Stephanie, we're glad to know you're satisfied with our wholesale products and our service. Thank you for your purchase and for your review.

California
1 review
0 helpful votes
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User friendly website
October 31, 2021

User friendly website. Love that is shows past orders

Date of experience: October 31, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Deanna, we're glad to hear the website was easy to navigate. Thank you for your purchase and for your review.

Illinois
1 review
0 helpful votes
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Fast shipping
October 30, 2021

Fast shipping. Excellent products. Will visit again.

Date of experience: October 30, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Janice, we're happy to know the website was easy to navigate. Thank you for your purchase and your review.

Canada
1 review
0 helpful votes
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Found the website somewhat difficult to place an order - too much searching

Monterey Bay Herb Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2022
California
3 reviews
0 helpful votes
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Healing teas and herbs
June 19, 2023

Great web site. Easy to navigate. Helpful product commentary. Thanks!

Date of experience: June 18, 2023
Melissa M. Monterey Bay Herb Co. Rep
over a year old

We love that you came to us to shop for your organic herbs and spices! Thank you for your order and review!

California
1 review
0 helpful votes
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Nice format for picking teas
September 29, 2021

Nice format for picking teas. Really great prices!

Date of experience: September 29, 2021
Monterey B. Monterey Bay Herb Co. Rep
over a year old

Hi John, we're happy to hear you enjoy our selection of teas and our wholesale prices! Thank you for shopping with us and for your review!

Minnesota
1 review
0 helpful votes
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Herb Order
March 13, 2023

Super organized and efficient ordering experience! Excited to get my order!

Date of experience: March 12, 2023
Rhode Island
1 review
0 helpful votes
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First order
August 25, 2023

Fast and easy website browsing. Thank you for your products!

Date of experience: August 24, 2023
Tennessee
1 review
0 helpful votes
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Faster delivery than most
February 16, 2023

Nothing to say but great! I thank you for quick service

Date of experience: February 15, 2023
Georgia
1 review
0 helpful votes
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Great Price
February 14, 2023

Great selection, and nice website layout. Thank you

Date of experience: February 14, 2023
Iowa
1 review
0 helpful votes
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They had what I wanted at a reasonable price, and shipped...
November 28, 2021
Updated review

They had what I wanted at a reasonable price, and shipped promptly. Nothing more to ask for.

Date of experience: November 27, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Kevin, we're glad you had a pleasant shopping experience and found what you were looking for. Thank you for your purchase and for your review.


Simple and direct
November 13, 2021
Previous review

Simple and direct

Date of experience: November 12, 2021
Utah
1 review
0 helpful votes
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Excellent Shopping Experience.
August 10, 2023

It's nice to order from a company and get the item I wanted in an efficient manner.

Date of experience: August 10, 2023
California
1 review
0 helpful votes
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Fast Shipping
February 14, 2023

Found what I was looking for and at a reasonable price.

Date of experience: February 14, 2023
Sonia D. Monterey Bay Herb Co. Rep
over a year old

James,

Thank you so much for your order and your review. We appreciate your business.

Georgia
1 review
0 helpful votes
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Wonderful Company!
April 15, 2023

Love the quality! Very fast shipping! Order came much earlier than expected.

Date of experience: April 15, 2023
New Hampshire
1 review
0 helpful votes
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Website needs a re-vamp
November 21, 2022

Had to enter repetitive info a silly # of times and almost bailed

Date of experience: November 20, 2022
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hello Amy, thank you for your purchase. We're sorry to hear you were having difficulty with our website. We will look into the issue and we truly appreciate you bringing this to our attention.

Indiana
1 review
0 helpful votes
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Great company!
October 31, 2021

Great company! I love the quality of your teas!
Thank you so much!

Date of experience: October 30, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Ramona, we're so happy to know we have been you supplier of tea for such a long time. Thank you for your purchase and for your review. We truly appreciate your support.