Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I bought 2 pairs, cargo pocket and bum hugger
They both look disgusting and I pull of everything
There's a line on the cargo pant leggings that automatically gives you an upper thigh roll
The other pants seams don't even line up along the side of my leg and I'm hot curvy so they should look good. This platform is a e-commerce money making platform it's not someone whose invented these pants to make women feel better about themselves
What a waste of money this was
Just don't buy if your past a size 10
I placed an order on April 16 with an estimated shipping date of April 27. It is May 9 and my order still has not shipped. I had to inquire with customer service and they stated that the items I ordered were sold out and that they expect it will be another week before it ships. If you've already taken my money, items shouldn't sell out or at least be up front and proactive in communication about the current status of my order.
I googled "tennis dress built in bra backless design" and found where they get these clothes from. Hmm...
Halara is a great online store for clothes and activewear. I have bought several items from halara and I love them. The quality is excellent and the fit is perfect. The prices are also very reasonable and the shipping is fast. I especially love their leggings, they are so comfortable and flattering. Halara is my favorite place to shop for workout clothes.
It is impossible to return items. The skirts I bought have never been worn, they still have the tags attached, I have the original packaging. And yet Halara will not provide me with the address to return them to.
Fabric is cheap looking - thin, shiny and very wrinkly. I will not wear these - they were expensive and not worth the cost
It's great if you got what you wanted and everything fits well. But if your size doesn't fit - YOU have to pay for a return and then PAY FOR A NEW ONE. They don't offer exchanges and it's like an obstacle course trying to get a refund. If they had any physical stores then fair enough people can go and try it out for sizes then figure out what they want to order, but they don't. So not offering people a chance to switch up their sizes is just unconscionable :/
They missed delivery deadlines 3x. I'm not in a hurry but since your promised the date, I stay home to wait. This is a waste of time. The delivered items DO NOT look like promotional pictures. The cut didn't flow as nicely. Disappointed. Never buying again from them.
The company Toll,that Halara uses to deliver my item pretended to attend my address. I received a failed delivery text at 8.45 am, I was home at that time, until 12.00pm, delivery person lied about attending. Item taken directly to collection depot only ( family member drove me there to pick it up). Advised Halara of the deceitful service of the delivery company they contract, they just come back with " check your mailbox ". My point and opportunity to do better totally missed
Definitely recommended the pants fit me perfectly, the material is so comfortable! The tank top as well, high quality!
I ordered a size large skort for golf and the sizing is way off! I checked the tag to make sure I got the right size and it said size large. The size was more like a small. I've been losing weight and I wear a large or medium depending on the brand. So to anyone reading reviews, the sizing is way off and you'll end up having to order plus sized clothing (no offense to anyone who wears plus sized).
I love all the dresses I ordered. The fit, material and design were all as expected. Beautiful designs and colors! I was impressed by how much it cost me because of what the quality is.
Skirts were too small. Went through site to do return. They sent me an email stating that "my return application was submitted successfully", but they did not include where to send the return. Their website specifically tells you to only send returns to the address they give you when your acceptance request is approved. No answer to emails yet.
Quality was really poor and the straps rippled in a funky way around the arms. Was only offered and gift card and had to go back and forth to get them to honor their full refund for quality issues policy.
When I post reviews with an image of the rippled straps, they mark it as "innappropriate" so it gets blocked. Super shady.
Halara Clothing is a favorite of mine to wear. I love the material and how its made. I also like how it feels and looks on me as well as others!
I purchased 2 leggings - for reference: size M / 135lbs female. The 2 weeks shipping time is the only good thing about my purchase. The quality of the leggings is poor. One is better quality than the other so it is quite obvious there is no quality control standard. I tried to return it and THERE IS NO RETURN POLICY. Dont be fooled by all the instagram promos - the leggings are nothing as i expected.
I purchased a yoga pants a few weeks ago, which do not fit. I contacted Hilaria via email as required, and I have not heard a peep from them. Not a good company to work with. Keep your money buy somewhere else that provides customer service via an 800 number would be nice
Excellent apparel can be found at Halara Women's Clothing Shop. It has a huge selection, pleasant employees, and is extremely clean. This shop is amazing! I urge my friends to visit this store.
For many years, I have shopped at Halara Clothings. I like the quality of their clothing, and they go out of their way to make sure you have a pleasant shopping experience. I've discovered that they have some nice items that are reasonably priced. They also have a great return policy if something doesn't work for you.
The fabric is incredibly soft and breathable making it perfect for any yoga practice.Definitely recommends them!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members