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GreenMotion

Overview

GreenMotion has a rating of 4.4 stars from 1,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.

This company responds to reviews on average within 2 days

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5,795 reviews
+21
How would you rate GreenMotion?
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France
1 review
0 helpful votes
Follow Paulo C.
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Un accueil très sympathique
August 17, 2023

Dommage, on peut pas appeler pour réserver à nouveau

Date of experience: August 17, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Paulo,

Thank you for your five-star review.

We are really pleased to hear that you received a friendly welcome. If you wish to book again, please visit www.greenmotion.com for our best prices.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Kreta-Urlaub im Mai
June 24, 2023

Alles wunderbar geklappt, schnell, Auto lief zuverlässig, können es nur weiterempfehlen!

Date of experience: June 24, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Thomas,

Thank you for your five-star review.

We are delighted that you enjoyed your rental with Green Motion Crete.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Puikiai
June 29, 2023

Viskas buvo labai sklandu. Jokiu nusiskundimu neturiu. Rekomenduoju

Date of experience: June 29, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Egle,

Thank you for your five-star review.

We are thrilled that everything went smoothly with your rental.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

France
1 review
0 helpful votes
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Accueil et service top
August 7, 2022

Accueil du personnel super agréable ainsi que de sa direction

Date of experience: August 7, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Emmanuel,

Thank you for your five-star review.

We are delighted that you received an excellent welcome from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkey
1 review
0 helpful votes
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Kaliteli hizmet
August 6, 2022

Gayet memnun kaldım. Sıfır araç tahsis edildi. Alırkende teslim ederkende problem çıkmadı.

Date of experience: August 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Cengiz,

Thank you for your five-star review.

It is great to hear that you were satisfied with your rental.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Perfekt
August 6, 2022

Alles super. Von der Abholung bis zur Abgabe inkl bustransfer...
Jederzeit wieder

Date of experience: August 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Thomas,

Thank you for your five-star review.

It is great to hear that you had a perfect rental with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
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Valutazione
August 23, 2023

Nulla da dire macchina consegnata in orario pulita e personale cortese

Date of experience: August 23, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Luca,

Thank you for your five-star review.

We are extremely pleased that you found our Green Motion team to be courteous.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
Follow Katavic Q.
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Jednostavno super
June 9, 2022

Perfekt jednostavno i bez komplikacija za svaku pohvalu

Date of experience: June 9, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Katavic,

Thank you for your five-star review.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

France
1 review
0 helpful votes
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Good agence
March 30, 2022

Très bien, juste à peine d'attente pour récupérer les clés mais je recommande.

Date of experience: March 30, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Marianne,

Thank you for your review.

We are happy to hear that you had a good experience with our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

France
1 review
0 helpful votes
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Simply way
September 18, 2023

Procédure Claire et simple, tarif bien expliqué. Choix véhicule

Date of experience: September 18, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Jacques,

Thank you for your five-star review.

It is great to hear that you found our Green Motion processes to be clear.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Switzerland
1 review
0 helpful votes
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Perfekt
April 13, 2023

Alles bestens gelaufen.
Sehr zufrieden.
Dankeschön.

Date of experience: April 13, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Rafis,

Thank you for your five-star review.

It is great to hear that you are very satisfied with your Green Motion rental.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Finland
1 review
0 helpful votes
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Loistava palvelu
November 22, 2022

Tuliterä auto odotti Rvn. Lentoasemalla ja henkilökunnan palvelu oli huippuluokkaa.

Date of experience: October 23, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Hannu,

Thank you for your review.

We are glad to hear that you found our team to be top class. If you did encounter any issues with your rental, we kindly ask that you contact our customer services team to discuss this further, by using the form at www.greenmotion.com/contact.

Thank you for your help.

Kind regards,

Green Motion International Customer Services.

Austria
1 review
0 helpful votes
Follow Meriam Q.
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Super
April 13, 2024

Jederzeit wieder würde ich bei Green Motion ein Auto mieten.

Date of experience: April 3, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Meriam,

Thank you for your five-star review.

We truly appreciate you choosing us for your rental needs on this occasion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Perfekt
August 21, 2023

Abholung und Rückgabe erfolgte ohne lange Wartezeit und Beanstandungen.

Date of experience: August 20, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Heinz-Jürgen S,

Thank you for your five-star review.

We are extremely happy that you chose Green Motion for your rental needs.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Sehr gut
June 1, 2023

Abholung und Rückgabe des Mietwagens hat reibungslos geklappt, freundliche Mitarbeiter

Date of experience: June 1, 2023
Natalie F. GreenMotion Rep
over a year old

Hi Vanessa,

Thank you for your five-star review.

We are delighted that you found our Green Motion team to be friendly and that you enjoyed our pick up and drop off processes.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Sweden
1 review
0 helpful votes
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Bästa bästa Bästa bästa Bästa bästa Bästa bästa Bästa bästa Bästa bästa Bästa bästa

Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Tomas,

Thank you for your five-star review.

It is brilliant to hear that you are very happy with everything.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Ireland
1 review
0 helpful votes
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Fantastic service and value
April 26, 2025

I use Green Motion on a regular basis. I have always found them to be professional and courteous, if people read the terms and conditions before arriving at the service desk and understand that you either need insurance or pay a deposit their would be no problems. People also need to know the difference between a debit card and a credit card, it's pretty simple

Date of experience: April 16, 2025
Natalie F. GreenMotion Rep
2 weeks ago

Hi Eugene,

Thank you for your five-star review.

It is incredible to know that you always receive fantastic service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
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Not happy
February 5, 2025

Payed for car in advance then told at pickup car not insured had to pay another £200. Car badly damaged down left hand side one rear seat would not lock down. Not very happy at all could have rented from Avis / hertz for same price

Date of experience: January 25, 2025
Natalie F. GreenMotion Rep
3 months ago

Hi Rodney,

Thank you for taking the time to review us.

We are deeply sorry that your experience with us fell below your expectations. Our customer services team would be more than happy to discuss any issues that you may have had, if you would like to contact us by emailing ics@cs.greenmotion.com

Thank you for your assistance and understanding.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Lots of hidden fees that make hire more expensive than the real car hire brands. Fees like cleaning charges and late fees for arriving at 1930 to an airport rental company! It's much cheaper to use the real rental companies who already include these costs in the price you book

Date of experience: March 24, 2025
Natalie F. GreenMotion Rep
1 month ago

Hi Joseph,

Thank you for taking the time to review us.

We are deeply sorry that your experience with us fell below your expectations. Our customer services team would be more than happy to discuss any charges that you may have incurred, if you would like to contact us by emailing ics@cs. Greenmotion. Com

Thank you for your assistance and understanding.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Wir kamen erst kurz vor Mitternacht in Kreta an. Der Service am Kundenschalter innerhalb des Terminals war freundlich. Eine Übergabe am Fahrzeug außerhalb des Terminals fand aufgrund der Zeit (Dunkelheit) nicht statt - es wurde aber darauf hingewiesen, dass wir vorhandene Schäden am nächsten Tag dokumentieren sollten, falls diese noch nicht im Protokoll erfasst waren. Gebucht hatten wir in der Kategorie "Hyundai i30 oder ähnlich (CDMR)". Bekommen haben wir einen Fiat Tipo in der Stufenheck-Ausführung (1,4 / 70 KW Benzin).
Für enge Passagen auf der Insel ist dieses Fahrzeug völlig untauglich und war letztlich auch für die enge Einfahrt zu unserer Villa ein Handycap.
Deshalb ziehe hier 1 Punkt ab, da das Fahrzeugangebot nicht meiner Vorstellung entsprach.
Die Regulierung des Sachschadens verleif dagegen am Tag der Abgabe wieder zügig und reibungslos.
Ein Mitarbeiter am Kundenservice im Terminal konnte sogar ein wenig deutsch, so dass wir uns teils englisch und teils in deutscher Sprache verständigen konnten.
Die Schadensregulierung / Rückerstattung bei Vollkaskoversicherung lief über die Partnerversicherung AurumCars ab. Die von greenmotion abgerechnete "Nutzungsausfallentschädigung" i. H. v. 50,00 EUR wurde nicht von AurumCars reguliert.

Date of experience: November 28, 2023
Natalie F. GreenMotion Rep
over a year old

Hi,

Thank you for your four-star review.

We are really pleased that you chose Green Motion for your rental needs and found our team to be friendly.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.