Graze

I used to buy one of their snacks for a few years regularly but no more after this disappointing experience.

Found a pretty big piece of cardboard in a package so sent an email asking how to replace it. A member of the customer service team asked me to send back at my own cost and they would offer some goodies to cover the postage. I questioned them why I should be losing money when it's not my error and spending my own time to go to the post office. Then finally they sent me an envelope with a stamp on. I sent it back a few weeks later. No update for a month since. I chased them and finally they admitted that the cardboard came from their product from packaging and they offered me to replace the item, plus one extra packet.

The whole experience was painful and no, when they don't value clients I would never buy or order anything again from this company, never.

In my opinion, Graze is a great choice for anyone looking to improve their snack game and enjoy healthy, delicious options. The variety of options is impressive, with something for everyone, from sweet treats to savory options. I love that they have sample products for a very low price. The delivery was OK - for me.

This is my favorite restaurant in the entire world. No matter what I eat, the food is always delicious, and I always enjoy my lunch! Also excellent, servers are consistently prompt, cheerful, and courteous. Can't wait to go back and would not think twice to suggest to anyone searching for a restaurant.

I love receiving my box of treats every 2 weeks. They always have great variety. The fact you can review each box is also so good so you never have to receive a product you don't like again and again!

It's always a nice surprise when opening the weekly Graze Box to see what delights have been sent that week. I have not had anything yet that I have not enjoyed. You would pay more for the snacks individually in the shops!

Totally enjoyable snacks delivered right to my mailbox. I get home late at night from work and am a little hungry but don't want to fix a meal. Graze helps me take the edge off until breakfast without eating a large amount before bed.

Graze box is a scam. I got an offer for a "free box" so I started filling out the information. When asked for a credit card number I naturally thought it was strange but they explained via a little question mark button that it was simply to "check my details." Well, actually no. It was to sign me up for five more graze boxes that I'd be paying for, I'm surprised this is hasn't gotten them in some sort of legal trouble since they are blatantly lying to stealthily suck money out of their customers without them noticing. Completely disgusted at their deceitful methodology. If you're reading this before you claimed your "not so free" box then you're welcome.

On TV they just said pay for shipping and get first box free. So I was not apprehensive of entering CC info. But as soon as I submitted CC info the message displayed that you will get your first around 27 Sep and one box every following week! And I was like, when did I agree to weekly boxes? Never once the CC page where I entered CC info did it say I am subscribing. Beats the point of a free box if you cannot wait till trying it out to subscribe! So I googled and yes, this is charge without consent kind of site. I had to look for ways to cancel, it was not easy to find those links. I did and called CC company to let them know as well. They assured me I am good. No phone number for customer care. Very odd anyone can do this.