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Canada
1 review
4 helpful votes
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Very Disappointed
July 2, 2021

At the time of signing for domain, I asked the rep that I dont want any later surprises so give me final price inclusive of every feature required for beginner URL. After 15 days they ask me to pay for SSL and after 10 months ask me to pay for email. Usually all domain hosting service at least provide one email free of cost but GoDaddy is here to rip off customers and extort money. Stay away from them

Date of experience: July 2, 2021
Connecticut
33 reviews
96 helpful votes
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Well, well, what can one say about godaddy.com. A lot -- most of the reviewers have been right on the money. Stay away. Yes, the site is cheap for domain registration, yet, there are tons of domain registrars out there, today. Do your shopping. Bob Parsons is frankly a weirdo! I would not give this troglodyte one penny. He's a gizzillionaire and supports -- Well, let's leave that one aside. Regarding the hosting services, stay away. I have spoken with too many friends and associates whom have had difficulty with this company's hosting.

Date of experience: April 5, 2012
Egypt
3 reviews
21 helpful votes
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Godaddy Hosting is real scam
They dont tell you all the cost, you will be surprised by issues like DB size is limited.
The website is no running keep giving internal server error and the support is not able to fix it
Stay away from Godaddy hosting, domain names are fine

Date of experience: May 1, 2014
Texas
1 review
14 helpful votes
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GoDaddy has to be the worst company to work with. It has taken us 15 days to transfer a domain and it still hasn't happened yet. Nobody should work with GoDaddy. You are warned.

I was on chat and calls so many times. Our tech team was on it so many times. But there is always something else they tell you. Basically they block it in the backend stopping you from transferring your domain.

Date of experience: May 17, 2020
Jenny L. GoDaddy Rep
over a year old

I am sorry to hear about the issues you've experienced transferring your domain. I would be happy to help resolve this if you still need assistance. I've sent you a private message requesting additional information.

Thanks,
Jenny

Germany
1 review
0 helpful votes
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I like their hosting and the control panel area. Easy to access and lot of storage with basic plan. But I really hate their customer support. Very incompetent and every times took me very long to connect with a support rep.

Date of experience: November 14, 2019
GB
3 reviews
3 helpful votes
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I've used GoDaddy for over 10 years and have been pretty happy with their service. I think their prices are a little higher than others, but it's too much hassle to move all my domains to a different provider. I would say that there upsells are a little annoying, if you only need a domain then there are probably better alternatives, but if you need more of a one-stop-shop for domain, hosting, emails then they are probably a good choice being an established company, if you don't mind paying a little more.

Date of experience: February 15, 2022
California
5 reviews
12 helpful votes
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Why does anyone use Godaddy? Between their Elephant killing and sexist CEO to their lame servers that work different (and worse) than any other domain reigstrar/hosting company, there is nothing that Godaddy offers that you can't get better or cheaper from more reputable, caring, compassionate companies. However, if you are a Nascar fan that prefers to use the Hooters of the internet rather than getting good products and service then perhaps you want to stay with godaddy.

Date of experience: December 21, 2011
Canada
1 review
3 helpful votes
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GODADDY IS PURE $#/+. Built a website and email w them and spent over 5k on it. Godaddy decided to delete my products without backing up my site. Rude cusyomer support made it even harder to deal with them. They are numerous alternative to them. If you want to lose time and money then buy their product. Lost customers, lots of them due to the incompetent work from godaddy.

Date of experience: October 30, 2018
Utah
2 reviews
0 helpful votes
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A person named William Nelson came to me offered me 600 no comissions. Said I have to move my domain to Godaddy in order to sell it. I did so eventually after verifying this was indeed godaddy rep.
He then reneged on his deal. Said i had to pay 25% fee thru Afternic (Partner in deception and scams with Godaddy)
William Nelson ~ no integrety do not believe a word said
Godaddy - supports deceptive practices do not buy or sell through godaddy - your risk
Afternic - there to charge excessive fees under the vail of a different business name also not to be trusted.

Date of experience: January 23, 2024
Arizona
1 review
1 helpful vote
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Half decent, They started up with decent prices for domains. Price quickly adds on though, I personally buy from namescheap now and transfered all my domains out of them but they were very helpful when I was transfering.

Date of experience: May 28, 2014
Washington
1 review
5 helpful votes
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I had my domain with them and decided to close the business. I go into the manage account and turn off the auto renewal and get a confirmation that is is off. I go back in and check to make sure and it is off. 3 to 4 months later I get a charge from them on an account I don't use anymore and do not put money into. I only found out since the bank sent me a notice and when I call godaddy they say it is a protected account and that the auto renewal should not have come off like that but it did not show up that way and they renewed my account but would not refund the money. They were more than happy to delete the account now that I called and keep my money.

Date of experience: November 29, 2017
GB
1 review
0 helpful votes
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Wrong domain name
November 17, 2023

I purchased a domain name from go daddy the domain name it gave me was different by 1 letter to the 1 I agreed to purchase. The domain name was to be used at a future date it wasn't until 9 days later I actually noticed it discrepancy. I contacted godaddy but because it was more than 5 days ( i thought legally you got a 2 week cooling off period)since I purchased it they would not refund or give me the correct domain name.

Date of experience: November 17, 2023
California
4 reviews
10 helpful votes
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Avoid at all costs!
April 5, 2012

Avoid at all costs! Do not let their low prices fool you. You get what you pay for, and what you get is the poorest unorganized excuse for what they call customer service. I can't begin to explain the hoops I have to jump through to get a less than satisfactory solution to problems that constantly arise. At least they are consistant... consistently disappointing that is. I deeply regret using Godaddy.com

Date of experience: April 4, 2012
Florida
1 review
2 helpful votes
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GoDaddy.com is easily the scummiest domain website out there. They will located domains that have been searched, buy them up, and then attempt to extort money out of you so that you buy their trash broker service for $70 and then make you buy the domain for a lot more money.
Dont ever give this website your money. They should go out of business asap. Garbage people.

Date of experience: February 24, 2023
California
1 review
0 helpful votes
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Avoid this company for establishing and renewing domain names. They now have an opt-out requirement rather than opt-in for automatic renewal. When I went to renew this year, they have a deceptive tab that moves you to a window that gives you no option for editing the term of renewal and it automatically enrolls you in auto renewal, hiding that fact in a terms of agreement link that no one ever clicks on. Then, when you try to correct the problem with on-line chat, it acts as if they don't understand what you want, and when you go to talk to them on the phone, you end up on hold for 45 minutes.

Date of experience: November 30, 2022
Arizona
1 review
0 helpful votes
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I have been locked out of my business website for over a week. No students can access recorded classes they paid for, and no clients can sign up for classes or treatments. This is costing me my professional image and a lot of money. I have spent 5 days on hold, on chats, on the phone with over 7 different agents all assuring me they have all the information they need from me, and this would be expedited and resolved. Instead, I receive the same email again and again from the recovery department saying they need a color copy of a death certificate. I have a legitimate copy that is not in color and still they refuse to accept it. I have clearly proven I am who I am. I have also been POA for my father, and since my mom's death we have handled everything (closing accounts, transferring etc.) so I have had to deal with these things a lot, and I have not ever been treated so poorly and incompetently as I have with GoDaddy. I would not recommend this business to anyone.

Date of experience: January 4, 2023
India
1 review
0 helpful votes
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Refund issue from last 3 years( Bad Daddy): I am from India. Unfortunately i paid more money to GoDaddy before 3 years. They tried to refund the issue happening. I have given my bank statement more than 20 times. I requested to deposit the money in the go daddy wallet. Still issue not resolved.

Date of experience: August 17, 2023
Wyoming
2 reviews
4 helpful votes
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I actually LOVE Godady! I use it for all my clients, as it provides a clean interface to all of the services they offer - domains, hosting, etc.

So far, all my clients are even happy with Godaddy -- and I love how it also has automated processes to setup stuff like Opencart, Wordpress and so on. There really isn't much to fault!

Date of experience: October 7, 2015
Illinois
5 reviews
16 helpful votes
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I have used them for site hosting for years and have only had nothing but positive experiences with them. If you have issues it can usually be resolved with their customer service whoa re very friendly and professional.

I have seen some negative reviews so I can't say what did or didnt happen with them, but i can say for simple site hosting this is a great company to work with.

Date of experience: April 13, 2011
Netherlands
1 review
0 helpful votes
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Godaddy helps scam websites that sell stolen goods by not providing any
Information about the criminal organization behind it. Don't use this godaddy domain hosting company
Who vasiliates criminals. Please use a different domain hosting company.

Date of experience: January 30, 2023

Overview

GoDaddy has a rating of 1.4 stars from 514 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoDaddy most frequently mention customer service, domain name and credit card. GoDaddy ranks 601st among Web Hosting sites.

service
240
value
235
shipping
98
returns
132
quality
220
This company does not typically respond to reviews
+98