Overview
Go-Parts has a rating of 4.3 stars from 738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 15th among Auto Parts sites.
Instant Feedback
The item that I received did not fit my motorcycle, even though the one that was sent to me should have. They corrected the situation without any issue which I'm grateful for.
Perfect fit and the little light works! Easy installation.
Filtered my car through the website and ordered my part, it arrived on time but was the wrong size entirely, it was too thick and not long enough.
I got it in a week and installing it was easy thanks to YouTube!
Part was exactly what I asked for and this was one of only two places I could find it.
Thanks I would recommend!
Bad
Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside.
We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work.
I'll be in contact for replacement or refund.
Received the item in a timely manner, but when removing them from the packaging, the driver side cover was broken.
I would either like a refund or the item replaced.
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
The parts ordered did not fit my car even though the website claims it was an oem fit. The returns process was a pain and the team took weeks to follow up on refunds or offering a replacement item. Overall I will not be buying from this company again.
We sincerely apologize for the inconvenience you experienced with your recent order.
Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
I ordered the same stuff from two places and I received a shipment with no paperwork and the address did not match either place.
Some difficulty determining exact model match. So many options. The order arrived with two mirrors when I thought I was ordering only one. It's OK. I might break one trying to install it.
Taillight assembly fit but was missing wiring and running lights - was assured that it was the right one for the vehicle but not the case
We are sorry to hear that you are having issues with your order. Regrettably, we have ceased our phone service due to insufficient demand. Our customer service team will contact you to provide assistance. Thank you, and we hope you have a wonderful day."
I wish someone respond to my message gor returning this part
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
Good. No issues on delivery. Part different from wen site picture but it was the right pattern.
The listing said that the radiator would fit my 2019 ram 1500 classic, but it doesn't must be two different radiators that fit that truck
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
I was told I would get email & text notifications when my order was going to ship, which never happened. Other than that, everything was fine
We sincerely apologize for the inconvenience caused by the lack of tracking information. Your order was successfully delivered on March 10,2025, at 5:40 PM. Below, you will find a copy of your tracking details. Should you require any further assistance, please do not hesitate to reach out. We wish you a wonderful day.
USPS Tracking Number: 9234690284173700787715
Actual Delivery: March 10,2025, 5:40 PM
https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=9234690284173700787715
Over all the order tracking information was delayed for expected delivery date based on repairs needed done
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
The description is not very clear, for example, I am buying a part that is supposed to be painted. It does not specify if it is painted and what color it is painted on. It is very hard to tell from the image. And the image given is very limited in terms of number and quality. I can't zoom into see the better quality.
Thank you for your valuable feedback regarding your recent shopping experience. We are pleased to hear that you find the car part excellent; however, we sincerely apologize for any confusion caused by the product description and images. Your comments about the clarity of the painting details and the quality of the visuals are duly noted, and we will work diligently to enhance these aspects for a more informative shopping experience. We appreciate your input and are committed to improving our services.
Items was as described and the shipping was quick!
The part fit perfectly and functioned as expected.
Shipping and response time was amazing! Quick delivery time!
Quick and simple ordering with what seems to be a quality product. Would use again. Thank you.
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- Alpharetta, Ga, United States
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Business History
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts