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Go-Parts

Overview

Go-Parts has a rating of 4.3 stars from 741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 15th among Auto Parts sites.

service
111
value
11
shipping
11
returns
5
quality
11
This company responds to reviews on average within 5 days

Instant Feedback

1,386 reviews
How would you rate Go-Parts?
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Alabama
1 review
0 helpful votes
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Great!
March 6, 2025

So far so good! Received my order very timely and it was exactly what in needed!

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Delivered quickly,
March 21, 2025

Haven't installed it yet, but it looks good. Looks like it should fit.

Date of experience: March 11, 2025
Colorado
1 review
0 helpful votes
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Good price and shipping
March 18, 2025

The part arrived with good conditions within a week. Customer support is fast to respond.

Date of experience: March 8, 2025
Georgia
1 review
0 helpful votes
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Easy shopping experience!
March 14, 2025

I was able to get what I need at a reaction of the price the dealer was charging.

Date of experience: March 3, 2025
Minnesota
1 review
0 helpful votes
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I eventually got my parts
January 17, 2025

The online chat person was not very helpful. I sent a picture of the 4 of 5 parts that I received, and they told me the order was fulfilled. While I was still asking questions about when I would receive my part and if I could speak to an actual person, they CLOSED the online chat. No indication of when or if I would receive my part. So, I just ordered the missing part from another supplier, then the missing part from Go-Parts showed up the same day as the Parts Geek part. Now I have to return the Parts Geek part. Next time I will be using Rock Auto or Car Parts.com. Also, Go-Parts price was much too high. So, it appears they shipped the missing part to me after my online chat, but they didn't tell me that. I am assuming that because it arrived the same day as my replacement part from Parts Geek.

Date of experience: January 6, 2025
Go P. Go-Parts Rep
4 months ago

We apologize for the inconvenience. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Illinois
1 review
0 helpful votes
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Great parts
February 14, 2025

Easy to use search engine and parts that fit perfect, good as OEM at 50% of the price plus fast delivery!

Date of experience: February 15, 2025
California
1 review
0 helpful votes
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Was very pleased with the whole entire transaction. Will shop with this company again.

Date of experience: February 26, 2025
New Jersey
1 review
0 helpful votes
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Time line
March 10, 2025

Prompt delivery and original equipment. Very important because of car age.

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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Bumper support
March 6, 2025

Look to be good quality. And will fit. Will see when it is installed.

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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Great job
March 7, 2025

Very easy to find the part in the web and I got it more faster I was expected

Date of experience: February 24, 2025
Washington
1 review
0 helpful votes
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Fast
March 6, 2025

Excellent service. Got here really quick, wrapped up well so not a scratch.

Date of experience: February 24, 2025
South Carolina
1 review
0 helpful votes
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Quick delivery and in stock
February 24, 2025

Had what parts I needed and was quick on delivery no hassle!

Date of experience: February 22, 2025
Georgia
1 review
1 helpful vote
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Go parts are delivered very quickly!
January 14, 2025

I was pleasantly surprised when I ordered an air intake hose for my car on Christmas Eve that the part was delivered the day after Christmas! This was my first time ordering from Go-Parts! The website was very user friendly and the service was amazing!

Date of experience: December 26, 2024
Iowa
1 review
0 helpful votes
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Easy to find the parts that are I needed.
January 3, 2025

I needed a new side mirror for the car. Every places I looked at did not include the back cover for some reason. Go-Parts did. The shipping was quick and the mirror was shipped in a way that there was no way to get damaged in transit. I would recommend this company in a heartbeat.

Date of experience: December 24, 2024
Texas
1 review
1 helpful vote
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Parts arrived on time and fit perfectly.
March 1, 2025

Easy ordering process, parts were as ordered and arrived quickly

Date of experience: February 19, 2025
Colorado
1 review
0 helpful votes
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Wrong part
February 28, 2025

I double checked, and triple checked, but I still got the wrong part

Date of experience: February 17, 2025
Go P. Go-Parts Rep
2 months ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Canada
1 review
0 helpful votes
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I am happy to have the parts I ordered.
February 23, 2025

I have not installed them yet but the parts appear to be what I needed.

Date of experience: February 12, 2025
Indiana
1 review
1 helpful vote
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No shipping notice
October 13, 2024
Updated review

Positive experience but I was never contacted when my part was shipped nor when I could expect delivery. It did arrive in a timely manner but it would have been nice to have this communicated as their website said they would.
I haven't tried to install the part yet, but hopefully it will fit.

Date of experience: October 3, 2024

Easy to navigate
October 5, 2024
Previous review

Easy to navigate

Date of experience: September 25, 2024
Texas
1 review
1 helpful vote
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Could not be happier
October 13, 2024
Updated review

My first order was shipped quickly and arrived in excellent condition. Price was much better than local stores, arrived quicker and fit like original.

I ordered another part today and Go-Parts will be the first that I will check. Way to go, Go-Parts

Date of experience: October 3, 2024

Purchase the left side to replace cracked lens, and...
October 13, 2024
Previous review

Purchase the left side to replace cracked lens, and now had to purchase the right side because the right lens was dull in comparison to the new left side. The left side was ordered and arrived fast and in excellent condition..

Date of experience: October 3, 2024
Georgia
1 review
0 helpful votes
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Satisfied
December 24, 2024

The lights would not fit initially. Some use of a round file to enlarge the holes in the truck where the bolts and adjusters fit and they went in. Other than that the installation was straightforward.

I like the lights. The 32-year-old housings (1992 Dodge Dakota) were quite faded, and I can now see much better at night. And they look much better as well.

Date of experience: December 14, 2024