GlydeReviews 922

Between me, my father and sister we have bought three phones, all phones were bad. Beware. My dad ( his phone arrived completely smashed) and sister (my sisters was marked as stolen with the phone company) were able to return theirs, and I was told my date for deciding would be extended since it arrived earlier than it was supposed to and my sim card was still in the mail, but then when I went to reject the phone it did not let me return it. Very frustrating

I received an email to validate my information and I was told to respond by the following morning. I responded at 7:53am and they replied with my account is on hold and my order cancelled. Why is there no phone number to call? This is terrible service.

They advertise items they do not have just to attract customers. You will fill form, provide your credit card information and in a few hours you will get email saying that your order was canceled because "they" could not verify your information. This website does not have contact phone number so you send email and will never hear back from them.
Now, I am checking my credit card daily for any fraudulent charges!

Tried to sell my iphone5s, they had a buyer, I shipped it out several weeks ago and still have not received payment for it. I've sent several email with no response to customer service. Next time I will use USell. Used it in the past, no problems. Tried this new company out, because they offered me a price. Very dissatisfied. Never again.

A few days after I ordered I got an email stating that my account was on hold, I emailed to ask why and then they told me that they couldnt validate my info and cancelled my order... apparently they dont want any business because why wouldnt you just ask me to validate my info instead of cancelling the whole order. Usually I never go to sites like this I just stick with mainstream sites like Ebay and Amazon... I will not make that mistake again

Tried to buy a Samsung Galaxy 4 times! Each time I would get an email two days later saying the seller had "canceled" the transaction. Then they claim to take the seller off the website. Doubtful since they dont release the sellers username or anything. It's absolutely crap.

This review is merely to express my current situation as a possible scenario one might also encounter when buying from Glyde.com.

As of writing this review, I am on day (16) still waiting for the seller to ship the product. Aside from a seller, of corse, having free will and being able to not send ship his or her product in the recommended "next day" allowable time period, then causing more of a delay of the product arriving to you, the pre paid postage that was sent to the seller took a total of 11 days to arrive there. I have emailed Glyde a total of 3 times about this issue and on the third attempt to reach them, they then responded by saying they would contact the seller the FOLLOWING day, as opposed to the same time as responding to me at 11:30 AM, and give them 2 extra days to ship the product before then canceling my order then requiring me to re-order and re-wait an additional 2 weeks to receive my product.

I am certain this is a rare case and isn't a reoccurring situation for their customers and it is a fantastic site and concept with many great prices, but is is now something one could possibly see when ordering from them.