Preparing packages are very very slow and your packages will be lost. Preparing packages are very very slow. 2 pallets = 2 months. 6 packages get lost and there is no any true respond. I don't understand how they can't find 2 KitchenAid mixer with the 30 pounds weight each. + 2 hand mixers + 2 blendersThey have a store that sell some items. You can't see that store because that is a private store! Do they sell the customers items? If you want to lost your items you can work with them! I asked them for shipping an item but see what they show me! (Already shipped!)Please see the attached picture. When? Why? With which shipment? They don't know!
It was my first experience with the globalshopaholics. Thankx management for warm response. Specially thankx to Mr. Jhonson what a nice man with good behavior. I am really impressed from the response of company. Thanks Globalshopaholics.
I worked with global shopaholics for a small shipment and they made a really good job. They kept me updated during the shipping and followed up with a courtesy call. I will definitely work with them in the future.
I've been using Global Shopaholics for a few years to mail forward items from the United States to Europe.
They offer a very long period of time to keep your items in their warehouse (180 days) and every time there have been minor issues with my items the customer support was able to fix my issue. Just recently I had an issue with an item of mine resulting as being arrived at their warehouse not showing up in my item storage, and with the help of chat support (Johnson and Brian) I managed to sort my issue out successfully. I really can't complain and I would probably recommend them to people I know.
I always end up buying the wrong product until i got the support of global shopaholics live chat (David). They helped me out so well that i got the exact product what i want.
Thank you Global Shopaholics
Marks: 10/10
I have used global shooqholics a few times and have to say that the service is excellent. I often don't find everything I want in my country but now I have the ability to buy things from the USA and have them delivered to my door. The shipping fees can be a bit expensive, but still cheaper than any other method. The convenience and peace of mind that my package is in the hands of Global shopaholics is worth it. My packages have always arrived, re-wrapped by Global shopaholics, safe and sound.
It has been the best time and a wonderful experience using the service of Global Shopaholic, as I got to receive a quick response when ordering their service to get my package down to my location. The package was shipped as quick delivery and was delivered to my main location. Their service is recommended to all.
I have enjoyed the services of Global Shopaholics for quite some time, especially the exquisite service of Ms. Burg. She helped me speed up my shipment (as it was a priority shipment for the organization I work for). The process was fast and smooth. Thank you GS and especially, hats off to Ms. Burg's service, she is soooo understanding.
I needed Global shopaholics number to proceed with my order in amazon. Customer support ELia was fast to reply to provide the number. Very great service specially I am new to Globalshopaholics using mostly the services of other providers who are very slow to reply. I also find their website to have a more advance feature which I did not fimd from the other companies. Hope my experience with GlobalS. Will be great so I can be a loyal customer. Thanks Elia for the help.
I dont believe in online shopping until i came across to global shopaholics. Only once i tired this website to get some of my important items from united states and i left with short period bilieve me i m in love with this website because these people make this happen in real
I am working with this company 3 years ago. And I am glad to continue working with them. Best shipping rate, the best discount, and responsibility humans are there.
Specially thanks to Abdul, Jawad, and James.
I have used their service once, I found globalshopaholics through random searching on google. The best part is that their process is highly automated and they give you options of different shippers. They also provide consolidation of different shipment, if needed and they can buy for you as well if need be, but it's a paid service.
The website is not that customer friendly. I wasted alot of time understanding the website, I think they should upload some videos as to how to use their website.
Their customer service is a bit slow but I think because of Covid-19 every business is affected. But I personally think they should work on it. Overall I had a good experience for first timer.
P.S. I have updated my comment, since initially I didn't get a good response from there support. But eventually they apologized and explained me the reason.
If you want to run a good company you need to have a good customer care service and this company has one of the worst. My package is stuck with them for days now, don't know how many.
They won't bother replying you. They show you all options of how you can contact them but they don't reply on any one of them.
Trust me, don't bother using their services because you would just get yourself frustrated nothing else.
Very happy with with my shipment... Very fast and and the prices are unbeatable from what other prices i have gotten to ship... Thank you so much globalshopaholics. Will be looking foward to more business with you
Global shopaholics was introduced to me through a friend, at first I had doubts about it since it was relatively a new company but I gave it a try, since then I've received over 50 packages without any problems, there are no additional fees no start up fees no hidden fees, the customer service is second to none especially the online chat they are always there whenever you need them or have some problems with a package, i highly recommend Global shopaholics they are a reliable, honest company.
I stored my EarPods on and requested to ship ot to US address, during the delayed a canceled after 2 weeks of delayed shipping, guess what, they canceld order then add cancel fees, i requested again for refund my order fees and delete cancel fees, all things goes right, but guess what? They shipped my order after canceled to wrong address?!
- The item was not shipped within the timeframe even though paid for faster shipping.
- The actual weight of the item was 1.3lb but it was declared as 38lb and charged accordingly.
- The item has very short life expiry and took longer than expected to be delivered which resulted in losing the item it. Promised that the item will be delivered within 2-4 days. But it was delivered after 14days.
Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.
For my experience of this site i c it's the best forwarder i ever used before it make you free controlling withyour packages as you are the forwarder
Also they have good term specially (Muhammad Jawad) he's a good helper and assistant you with every problems you had
Lowest and cheapest rates between all freight forwarder companies in USA
Great customer service! Thanks to Elia, Emma, Peter, James, Mark, Steven, ahmed, Mohamed
Thanks to all of them
Wide variety of couriers and shipping companies to choose from
Low processing fees as low as 5$ ONLY!
Free services like photos, edit customs declarations that other companies charge for!
Thank you to Globalshopaholics to able me to get stuff from USA.
Always feel cool and happy to delivery my USA stuff to Globalshopaholics and then forwarded to me as well.
Fast and
Safe, not too expensive with a good quality of service.
Answer: You're right! They won't respond to you. Actually that's the real problem, you don't matter to them. And I know how hard it is to be in your situation.
Answer: Hi. File a complaint with bbb. It's not the fastest way though.
Answer: They hire cheap guys working from home who lnows nothing
GlobalShopaholics has a rating of 3.6 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates and good experience. GlobalShopaholics ranks 5th among Mail Forwarding sites.
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholics.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.
Thank you