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GlobalShopaholics

How would you rate GlobalShopaholics?
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Angola
1 review
0 helpful votes
Follow Luis M.
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Shiping
March 29, 2024

They are very organized, responsible and serious. My orders arrived in record time and extremely well maintained.

Date of experience: March 27, 2024
Saudi Arabia
1 review
0 helpful votes
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Excellent service, responsive customer service and fast in providing great service to customers, one of the best assembly companies that have been dealt with

Date of experience: June 3, 2021
Argentina
1 review
2783 helpful votes
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I am honestly disgusted with Global Shopaholics and terrified by the lack of professionalism by this company.

I have read reviews here and others pointing to EMPLOYEES STEALING packages. If you use this company consider your bought items stolen or lost as per the review.

A really terrible company. Customer service is basically non-existent.
I had 4 packages be delivered FEB 3 2020. NO updates within the website. I messaged their customer service chat and they blamed USPS. They state USPS always UPDATES their trackers BEFORE the package is deemed delivered. 2 FULL days later and still the same BS. Now they refuse to answer my questions, comments and concerns within their mobile chat, they just '' end chat ''. Phone numbers don't work or no one ever picks up.

Please get back to myself ASAP as I am livid with your LLC.

Date of experience: February 5, 2020
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholics.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest. Moreover, you can contact to us via live chat support and our official social media ( Facebook, Instagram, Twitter)

Thank you

PS
1 review
2776 helpful votes
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Worst service
December 17, 2020

I dont recommend global shopaholics. They Lost my packages and kept saying they will upload them in my storage for more than a month! I tried contacting customer service and all they said was we will upload it in your storage soon. (They received the package on november 9th and i contacted them again on December 17th) Ofcourse that never happened and I never received my package. The worst service.

Date of experience: December 17, 2020
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment, so that we will be able to investigate your case at earliest?

Thank you

Saudi Arabia
1 review
0 helpful votes
Follow Maha A.
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First time trying GlobalShopaholics. Ran into an issue with payment but it was quickly addressed and solved by customer service agent Elia. Good service. Recommended.

Date of experience: September 10, 2020
Pakistan
1 review
0 helpful votes
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I had a wonderful experience with them. All my queries were solved in time. One of the best companies that provide shipping at the cheapest rates. Highly Recommended.

Date of experience: October 12, 2020
Morocco
1 review
3 helpful votes
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Stay away. These young ‘boys' (Ali, Mohammad Ali, two Indian guys who claim their name is John and William, refuse to help or take responsibility for their errors. They are rude, lazy and lie. They can't pack right and follow simple instructions such as remove outer retail. And charge you even though it's FREE, they will then remove "consolidated" items without telling you to claim they reduced weight. They will not respond to emails or questions and will flood your email with "tickets" as a response. They insult you and accuse innocent customers of being a scammer "using someone elses credit card" when you pay they LIE and say they will get it out that day but only create a label weekend goes by they won't arrange pick up and then lie some more, packages still in their possession. After being told it was shipped. This isn't 12-24 hours after consolidation it's 2 half weeks later. May all this hell they cause others come back to them 10 fold! And the "manager" Mohammad Zulqarnayan for never assisting or coming to the phone and for letting immature little boys act like they own the place, lie delay and do nothing! Shame on all of you and the owner too…stay away!

Date of experience: November 8, 2021
Pakistan
1 review
0 helpful votes
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Global has great team
November 11, 2020
Updated review

My first experience with GS was good and I recommend it, you have complete control of your shipments with storage up to 180 days! The best way to ship your items for cheap is through Aramex

Date of experience: November 9, 2020

Very Nice Experience with global Shopaholics
October 19, 2020
Previous review

My first experience with GS was good and I recommend it, you have complete control of your shipments with stoarge up to 180 days! The best way to ship your items for cheap is through Aramex

Date of experience: October 17, 2020
Somalia
1 review
0 helpful votes
Follow Abdirahman N.
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This business never disappoints always good service and fast delivery loved the help from their customer service team it helped a lot would use their services again 100% recommend

Date of experience: August 16, 2022
Morocco
2 reviews
2781 helpful votes
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Terrible service, very slow and carless
February 17, 2021

Terrible service. It appears like either they don't care about their customers at all, or they don't have enough personnel to do the work.or maybe both.
I was looking between companies that forward packages from usa to the world and just randomly decided to try this one. Well, the experience is so far terrible, unacceptable and there is no word that describes the carlessness of the people that work at this globalshopaholics.com
I had to wait 4 days after the package was delivered to them, to get notified that they received a package. And guess what, the picture they sent was of someone else's package, emailed them about the mistake, and 2 days later I get the correct picture, then I put consolidate and ship request on february 9, and it's been 8 days now and haven't heard a word from them. No progress at all. And everytime I contact them either through chat or email, they take too long to respond, and when they do, they say that they will notify their team at the warehouse. But nothing changes.
Don't fall for this company, there is far better companies out there. That has been doing this for a lot longer, and care about their customers and their reputation.

Date of experience: February 17, 2021
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear Customer, We are really sorry for the late response. We have investigated your matter thoroughly, actually, your shipment contains vape liquids and we don't ship it. It is under security hold from our end. You can ship it locally else you can return it to the seller. For more details, kindly check your email address.

Thank you

Pakistan
1 review
0 helpful votes
Follow shumail i.
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I wanted to purchase products from three diff brands but their shipping fee was too high
So i got to know about this company and i am very happy that my money is saved

Date of experience: August 7, 2020
Saudi Arabia
1 review
0 helpful votes
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Better than competion
September 30, 2020

I have been using Global Shopaholics for my U.S purchases years ago, not once they have failed me. Their customer service is fantastic and they respond to my requests within less a day.

Date of experience: September 29, 2020
AE
2 reviews
2773 helpful votes
Follow Nathan H.
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They used be good. Now, forget about it. You have to wait for hours to get anyone who doesn't even speak English. Your shipment will sit there for weeks before someone reaches it.

Date of experience: September 8, 2020
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.

Thank you

Nigeria
1 review
2779 helpful votes
Follow Samson B.
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These people are scammers and will take your items and disappear. Do not trust them at all. I have 2 iPhone 7plus 128gb, a 1terabyte hardrive, various clothing's with them since a month now. Other shipping companies I used already delivered but global shopaholics are probably flexing on my products. I know they are scammers because I am a victim.

Date of experience: July 9, 2019
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.

Thank you

Saudi Arabia
1 review
0 helpful votes
Follow omar A.
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Shipment on hold
September 30, 2020

I have long History shipment that been paid with this company but the issue is that they have Employees with different words it's always happened! An employee tells me something and another employee tells me something else that completely different < So last weak one of the employees (I want really mention his name but I will not) tells me that we can't ship your shipment because it's content band stuff that your costumes will not allowed to let them in but I was shipped more then hundred times the same thing to my country and it's fine and I told him you can check my history log to find that out but he refuse to ship them anyway< So today I talk to Elia she was a nice lady that just solve my problem in just a second.

Date of experience: September 30, 2020
Rwanda
2 reviews
0 helpful votes
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Beyond expectations.
February 17, 2021

I am Divin I live in Rwanda. I've been reviewing the services of Global shopaholics but today I am super amazed by their services and their best customer care by Miss Elia, despite this hard season and snowstorm around USA many companies found it hard to help their clients but Global shopaholics had no excuse and kept on working hard to give us their best service, now our shipment is safe and as usual it will get to us with no doubt.
Special thanks to Miss Elia, she is always helping us her kindness, caring way, patience and love is incomparable. I can't thank her and her team enough but to me she helped us have a good experience in Global shopaholics, use their service you will testify too.

Date of experience: February 16, 2021
GB
1 review
1 helpful vote
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Global shopaholics served me Perfectly and Professionally, I wanted to ship few toys for my son, and Items from Wallmart for my home to decorate it. All items and Products were delicate and Fragile. And i wanted to ship my items quick. I used GS for the very first time. And their service is simply awesome. I have received my items on time, And everything was packed well, and their rates are low as well, And i wasn't expecting that much Low rates, But i was amazed when i saw the final bill. So yeah actually a great service indeed.

Date of experience: April 27, 2017
Iraq
1 review
0 helpful votes
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I deal with them since 2018 they try to do the best that can do for their clients, I searched a lot, no company can rival them in free storage time or price when the ship,
I wish the best for them and I recommend Global Shopaholics +++++++++ for anyone and anywhere.
Good job and Thanks Elia for the help

Date of experience: November 20, 2020
Pakistan
1 review
1 helpful vote
Follow Manahil K.
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Excellent customer service. You can rely to them with your packages like I did so they can reach to your safely. Fast Shipping makes this company stand out. Keep it up!

Date of experience: August 29, 2020
Japan
1 review
0 helpful votes
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Mr. Thomas provided complete, timely and accurate information.

So, I am happy to give his work 5 out of 5 Stars.

Keep up the excellent work.

Tim

Timothy Neufeld BA (Honors History) MA (History) and Dip TEFL
Japan

Date of experience: September 28, 2020

Overview

GlobalShopaholics has a rating of 3.6 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates and good experience. GlobalShopaholics ranks 5th among Mail Forwarding sites.

service
125
value
122
shipping
124
returns
91
quality
115
This company responds to reviews on average within 60 days
+115