GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.
I got this as a gift for my best friend's birthday. The transaction was easy and she was able to choose where she wanted to use it or if she just wanted the cash. Simple, easy to use. Would recommend for last minute gifts.
I had searched and search for an online gift certificate to a local restaurant. No luck. Then I found GiftRocket. It was easy. It had cute certificates. It was prompt. It even gave the recipient an easy way to say thanks.
What a super easy way to send a gift! During this pandemic it's hard to shop for gifts, but NOT with GiftRocket. I will definitely use the again!
M Lentz
We received a GiftRocket gift card as a thank you. I never heard of this before so it was all new to us. What a pleasant surprise when I opened it! The gift giver suggested I use this gift at one of our favorite local Italian stores OR we had the option of choosing a gift card somewhere else OR use the cash wherever we want. What an awesome gift! I love how the gift giver suggests a gift BUT we have the option to use wherever they want. Much more personal that just sending a visa gift card. I will definitely be using this in the future especially for family across the country. LOVE IT!
My son sent me a gift certificate from giftrocket.com. It was so easy to redeem. Came with a great greeting card. It allowed me to send my son a thank you. I highly recommend this service.
In the weird pandemic of a time that we are in my friends and family are on the east coast as I am on the west coast. Due to loss of jobs and loss of financial stability this company allowed me to purchase a gift card to be able to send through email to a local grocery store so that my friend could by food. This company made this process very easy and will be using in the future.
We love using GiftRocket for our employee recognitions, birthdays or anniversaries! There large selection of places, things and food is phenomenal! Would highly recommend, its my go to always!
Never heard of GiftRocket before until a good friend gave me a GiftRocket gift. Sometimes redeeming gift cards can be a hassle but redeeming my GiftRocket was so easy and fast and I especially like the flexibility to deposit my gift card directly into my checking account.
I received a thank you gift from my realtor through giftrocket. Great options including bank deposit
Received a gift from a family member. Money sent to my checking account right away. Was able to use it within 5 days. Great!
I love how easy this was. You can select a gift card or get a direct deposit. I think I'd use this over buying cards in the store.
Very easy to use. Got a gift ticket gift certificate for Christmas wasn't sure how it all worked. But the process of redeeming was super easy and flexible.
We received a GiftRocket gift card for Christmas. It was easy to use and the choices provided were wonderful. Would recommend this as a way to send gift cards for anyone who wishes to let the recipient make a choice. Great option.
Love that they make it easy to support local businesses in the current climate. Would definitely use again.
This was my first experience using Gift Rocket, and it was perfect for what I needed it for! There are lots of great options, including a deposit straight into your bank account. It was very user friendly and my gift arrived promptly; I will definitely be using again!
It was such a easy website to use and so quick in sending and receiving. Even though you recommend a place to spend the money they have freedom to use it anywhere. WIN WIN - Thank you
I recently wanted to send someone a gift card to In N Out Burger and desired to make it available, to them, immediately; rather than waiting. Moreover, GiftRocket allows the recipient to send you a thank you message; which was a nice touch.
GiftRocket made all of this possible. It's a seamless experience and they had the benefit of using the gift card immediately. This was my first experience, nevertheless, I will definitely be using their services again real soon!
I loved the ease of choosing whatever I wanted to do with the gift! It was Easy to Order and Print. The Website was efficient and user-friendly.
I wanted to get a gift certificate for my family from out of state. I went on the restaurant's website and they didn't have an option to make a quick purchase online. I saw Giftrocket and in 5 minutes had my purchase with a nice note to send to the family. The small fee is really worth the ease!
Answer: Hi Bill, Thanks for reaching out. Please email support@giftrocket.com with the code you're referring to and we'd be happy to investigate.
Answer: Hi Marjorie, Please email us at support@giftrocket.com and we'd be happy to send along instructions on how to redeem your gift.
Answer: Hi John, Thanks for reaching out. 1-2 business days excludes the weekend, so if you initiated a transfer on a Friday, you should expect to receive it by Tuesday. If you haven't received your transfer within this timeframe, please feel free to reach out to support@giftrocket.com and we'd be happy to help.
Answer: Hi Janine, If your purchase is canceled you'll receive a refund within 4-10 business days depending on your bank. If you don't receive a refund within this timeframe, please email support@giftrocket.com and we'd be happy to help.
With online gift cards and e-gift certificates to every business, GiftRocket combines the thoughtfulness of gift cards with the flexibility of cash. Email or print, perfect every time.