GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.
Someone used my card. I e-mailed them, they answered extremely quickly and took care of everything. I would consider them in the future.
My brother sent me a $100 gift credit that could be used at any store or redeemed as a cash credit to my bank account. I redeemed it to bank account, 5 days passed but never received a credit of $100 on my bank account.
My sister sent me a $100 gift card, i redeemed to e-giftcard hotels.com. 2 days passed i never received claim code to my email.
CAREFULL! DONT USE THIS SITE! SITE SCAMM! $#*! YOU! GO TO HELL!
My friend sent me a $100 gift credit that could be used at any store or redeemed as a cash credit to my bank account. I redeemed it but never received a credit of $100 on my bank account.
Sorry for the trouble Dana! Please email us at support@giftrocket.com and we'll be able to help you locate that bank transfer or answer any other questions. Thanks!
I requested a gift card to Walgreens & the site said the recipient could use it there or any other national retailer. Could not use at Walgreens. Very misleading.
Sorry for the confusion Pam! As a note, people like our gifts in part because there's no certificate to carry or risk losing and never any leftover or unused funds (regular gift cards are lost/wasted at about 30%!), all with the personal touch of a gift card/greeting card. We'd be happy to address any issues or cancel/refund a purchase in full for you. Just send us an email at support@giftrocket.com. Thanks!
This site is a scam. I got a gift certificate for Ox restaurant for my sister in Portland Oregon. They emailed her the certificate but she could not use it. They wanted her bank account to deposit the money into her account. Who wants to give her bank account to them. What in the world is this considered a gift certificate.
Sorry for the confusion Farnaz! Please read how GiftRocket gifts work here: www.giftrocket.com/how-it-works, and as always, drop us an email at support@giftrocket.com with any questions or if you need a full refund!
I received my gift, and it was simple and easy to use. I just uploaded the coupon to Amazon and applied it to my purchase. I would recommend GiftRocket.
I enjoyed receiving a gift through GiftRocket. I had an excellent experience with GiftRocket. No complaints whatsoever. I would definitely consider using GiftRocket to purchase a gift for someone, and I would be delighted to receive gifts through GiftRocket.
Very satisfied with the service provided. I would highly recommend this company to family and friends and maybe even an enemy or two. Keep up the good work. I look forward to working with you again in the future.
I couldn't get over how simple the process was to collect my reward. For me being 63 that means a lot. Electronic transactions just aren't that simple for people my age. Thanks for the smooth allocation.
GiftRocket is cool the visa gift card can be used as a regular bank card so it makes it very convenient. I would recommend to friends
My funds were received in seconds. I was amazed by how fast I got paid. I'm a happy camper! I used paypal option and the transaction was seemless.
This was my first experience with GiftRocket and it was so simple. Life can be a hassle - redeeming premiums shouldn't be. The process is fluid and so quick and secure.
Great way to receive e-gift cards. Super fast and reliable. Thank you very much. I will use their service again.
Keep up the great customer service and I am sure you will end up being, the best in business. The service was fast and efficient.
I like how fast the service and how it easily provide the service. It is really very accurate and doesn't require too many or complicated step to reach the final payment, I didn't have a single issue with it.
It was fast and easy to get the money transferred to PayPal it took no time at all I would recommend it to a friend
Answer: Hi Bill, Thanks for reaching out. Please email support@giftrocket.com with the code you're referring to and we'd be happy to investigate.
Answer: Hi Marjorie, Please email us at support@giftrocket.com and we'd be happy to send along instructions on how to redeem your gift.
Answer: Hi John, Thanks for reaching out. 1-2 business days excludes the weekend, so if you initiated a transfer on a Friday, you should expect to receive it by Tuesday. If you haven't received your transfer within this timeframe, please feel free to reach out to support@giftrocket.com and we'd be happy to help.
Answer: Hi Janine, If your purchase is canceled you'll receive a refund within 4-10 business days depending on your bank. If you don't receive a refund within this timeframe, please email support@giftrocket.com and we'd be happy to help.
With online gift cards and e-gift certificates to every business, GiftRocket combines the thoughtfulness of gift cards with the flexibility of cash. Email or print, perfect every time.
Hi Elias,
Sorry for the trouble here! Please email us at support@giftrocket.com to help track down those gifts or provide additional info on why a gift may have been flagged/delayed by our security team. As a note, customer security is the number 1 priority for us a GiftRocket.