GearBubble Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Absolute great service! Came so quickly and the product was great! Great detail put into the design! Well worth it and most definitely will be purchasing again!
5 star all round
Absolutely amazing. We Love it. Fantastic work. It was a gift and my son cherishes it.
I Will always order From gear bubble
I ordered 2 grand daughter pillow cases. After much delay I received my order of 1 grand daughter and 1 grandson pillow cases. When I inquired on how to fix. I was told to reorder? So I have to pay again for their error?
Not happy. Very dissatisfied.
Should have ordered from reputable company. I would say dont fall for the ads
The mug I ordered for Father's Day arrived on time and I was kept informed of the shipping status as the product moved through the process. The image I chose for the mug was perfectly applied and the comment was applicable. The mug is smaller than I anticipated, but is of agood quality ceramic.
I bought 3 shirts received 2 ask questions about the 3rd one told me they would ship it never received it cannot get ahold of them to talk to him about it so personally I think they suck and their customer service is even worse..
Horrible service i have ordered a father's day cup for my husband first time dad imagine a month ago and still nothing they have ruined this special occasion and he will not get his gift for his first father's day
I will not order from them ever again, and if i was you i would run away from this company.
They were delivered on time and they are perfect! Ordered them for my bf for father's day and was concerned they wouldn't get here in time but not only did they make it they are perfect!
The cup I ordered is exactly as advertised. I can't wait to give it to my father for Father's Day. Thank you Gearbubble for the option to buy something great.
I bought a specific mug for my fiance for a couple of reasons: 1) they saying on it made me laugh really hard & his sense of humor is as warped as mine, so I knew he would love it; 2) he's been going through a rough time & he really could use the laugh. It arrived at his place, he opened it & he laughed a lot. He absolutely loved it. Thanks GearBubble for the great mug.
I was very happy with how easy it was to upload the picture and order. I was also extremely happy with the finished product. It was very easy to order, and I received it in the mail very quickly in the finished product is great. I would definitely use this company again.
Tucker's Dad loved the coffee mug we ordered for Father's Day. It arrived rather quickly, sooner than I would have expected. Dad loved it and was quite amused. He will use it often and chuckle every time. I'm really glad I went ahead and made the choice for this purchase.
Very happy with product, mug looked exactly as ordered. Well packaged so no damage in transit. Delivery took a little longer than expected but otherwise great.
BEWARE! My item was ordered May 16 and shipped May20. Item stated allow 5-7 days after shipping to receive item. As of June 18, I still have not received the item. Gearbubble customer service is of no help and I was told there is nothing they can do, I just need to wait for their couriers to deliver it as they have no control over them. They have an F rating with the BBB. Buyer beware!
This "business" is a total joke. They posted a deadline for Father's Day items, and it was just a scam. No items have been shipped. Total ripoff
I placed an order in mid May, and finally received it last week.
It arrived broken, and I'm not surprised because it was wrapped in a minuscule amount of "bubble wrap..." (if that's what they want to call it.)
I reach out immediately after opening, looking for assistance to see if I can possibly get a replacement, and attached a picture of the product broken into multiple pieces.
I finally hear back, two days later. They want my full name, and email I placed the order under. Those were included in the original message, but I humored them. Sent again. Then they reply another day later and said they can't locate my order, and request a picture of the shipping box/label. I provided this request promptly. Then I hear back yesterday, they still cannot locate my
Order and want me to now send a photo of my banking statement/credit card statement... haha laughable! No such luck scammers!
I sent a email for the last time, reminding them that I would report them here and spread the word to everyone I know! I gave them ample chance to right the situation before posting here, but they are unwilling to do anything other than try to scam me, so here I am.
Do not let them scam you! This company is scum!
Item was slow to arrive but only due to Covid and postal issues. VERY well-packaged and arrived in perfect condition. Havent given the gift yet but I am sure it will be a hit! Will order from GearBubble again. My thanks!
A fantastic gift for my son-in-law for Christmas. Loved it and shipping was timely. Many thanks. I had also ordered a mug for my daughter and it also arrived in a timely matter, and it will also be a Christmas gift for her. Now looking for appropiate mugs for my 2 grandsons.
I ordered 5/12 it's now 6/13 no order sent to me no updates no communication. Generated email responses no live person or number to call. I regret trusting this company to deliver goods as their site says 7-12 business days.
My order is weeks late. I ordered it over six weeks ago, spent over $50 and ruined Mother's Day gifts for my mother and mother in law. The customer service was virtually unreachable, terrible at responding. Once I finally got ahold of them by email ONLY, they were NOT helpful and continued to tell me to wait an extra 24 hours or 48 hours, and refused to help track down my order. Terrible experience all the way around. And I have yet to receive a refund! Wish there were negative stars to give this company. TERRIBLE experience. NEVER shopping here again.
This made a great gift for wifey. She likes it and I will be looking for more like this in the future.
From the business
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members