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GearBubbleReviews 1,515

3.5
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GearBubble Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
70
value
69
shipping
71
returns
31
quality
68
Massachusetts
1 review
0 helpful votes
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Coffee cups
August 14, 2020

Very pleased with the service and quick delivery and constant checking with my order. Thanks! My wife was moved to tears!

Date of experience: August 13, 2020
Florida
1 review
0 helpful votes
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These are so beautiful I love them I'm using them for my special gift at Christmas Thank you so much

Date of experience: August 11, 2020
South Carolina
1 review
0 helpful votes
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Was well pleased with products, arrived before the expected arrival date, protective packaging, and excellent product. Would not hesitate to use this company again based on my experience with them.

Date of experience: August 6, 2020
Canada
1 review
0 helpful votes
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Satisfied customer
August 8, 2020

I've ordered several items from Gearbubble and have been satisfied with every item. Quality is great and get lots of compliments. I'd recommend this company as reliable and offering great service and product.

Date of experience: August 6, 2020
Minnesota
1 review
9 helpful votes
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Pillowcases
August 2, 2020

First of all you don't make it easy to leave a review! You send me an email and ask for my opinion with no easy way of doing that. Your website said I would receive my item within in 4-6 days, it took 18. So the pillow cases I ordered for my grand daughters' birthdays didn't arrive until a week after their birthdays, very disappointing. I only ordered 2 pillowcases, I received 4.2 were correct and 2 said meme instead of nana. You must of sent me someone else's order by sides mine. What should I do with them?

Date of experience: August 2, 2020
Wisconsin
1 review
0 helpful votes
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No refund
July 31, 2020

I received the jewelry and they were poor quality, not was shown on Webb page. I return they items and still have not receive refund.

Date of experience: July 30, 2020
New Jersey
1 review
1 helpful vote
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Coffee Mug was exactly as described. Shipping was fast. Well notified every step of the way. Will order from again.

Date of experience: July 30, 2020
GB
1 review
0 helpful votes
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Friendly Fun
July 24, 2020

I purchased a Necklace call Probably You, for a very dear friend, who found it very amusing and wears it all the time, the writing is very clear, without being to large.
Prompt delivery, overall very pleased.

Date of experience: July 24, 2020
GB
1 review
0 helpful votes
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Great quick service
July 24, 2020

Bought a mug from here for my wife and the wording fit perfectly. She loves it - top marks for me. Very good quality mug which will last forever.

Date of experience: July 24, 2020
GB
1 review
0 helpful votes
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Very satisfied
July 24, 2020

I just ordered a funny mug for my girl. Shipping was super fast ( US to Germany). Tracking was super easy too.
My girl will love this.

Can hardly reccomend the store and product.

Marco from Germany

Date of experience: July 23, 2020
Texas
1 review
0 helpful votes
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Love the pillow cases. They are fantastic. The color is clear & picture is awesome. My granddaughters 20 & 24 will love their surprise Christmas present.

Date of experience: July 23, 2020
Italy
1 review
0 helpful votes
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1/5 start. It took a month to get there, no tracking info, no good info from customer service. I finally got my "human is a viru" mask (the s isn't on because they didn't bother to crop it properly.) Would not buy again from them.

Date of experience: July 22, 2020
Michigan
1 review
0 helpful votes
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Done so well on a real nice pillowcase for my granddaughters to hug in her first far from home first year of college. The other 4 are equally proud of their new pillow and pillow case. A bit younger but love their new pillow from grandma.

Date of experience: July 20, 2020
Tennessee
1 review
0 helpful votes
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DO NOT USE THIS COMPANY! TOTAL SCAM. I ORDERED A TANK TOP ON 4/20/2020 AND IT'S 7/20/2020 AND I HAVE NOT RECEIVED MY ORDER. NO UPDATE ON SHIPPING, CUSTOMER SERVICE DOES NOT REPLY, AND WILL NOT GIVE ME MY MONEY BACK! HORRIBLE, HORRIBLE COMPANY. FYI I FOUND THEIR WEBSITE AS AN AD ON FACEBOOK. I'LL NEVER DO THIS AGAIN!

Date of experience: July 20, 2020
North Dakota
1 review
0 helpful votes
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We ordered it on June 6 2020 and here it is July 19 2020 and have not gotten it. We have called the post office and the post office has never received it. We gave the post office the tracking number but they can not find it. We would like our money back or see to it we get a neck lace that was ordered. Larry w.

Date of experience: July 19, 2020
Ohio
1 review
0 helpful votes
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This necklace was advertised as very attractive. It was $32 plus change with shipping, looks like a necklace you would buy at the dollar store, for a dollar or less. Very disappointed in the merchandise.

Date of experience: July 18, 2020
Canada
2 reviews
0 helpful votes
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An amazing mug.
July 17, 2020

I ordered a fun mug for my girlfriend. It was so cute. It arrived quickly and was excellent quality. I can't wait to see her look when she opens it.

Date of experience: July 16, 2020
Georgia
1 review
0 helpful votes
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Cute gift
July 11, 2020

It was shipped quickly, received it in just a couple days. It looked exactly as it was pictured online. Makes me smile every time I look at it.

Date of experience: July 11, 2020
Georgia
1 review
11 helpful votes
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Mug and wine glass
July 10, 2020

I ordered a mug and wine glass, like mother like daughter. My mug arrived timely by USPS and I was able to track it with no problem. My wineglass was supposed to be delivered 2 days ago to Athens, AL. It arrived at the Athens P. O. yesterday & has now headed to Tuscaloosa, AL. It started out being shipped by UPS, then changed to USPS in Athens, where it was redirected. It's a mystery to me. I do like the mug though!

Date of experience: July 9, 2020
Florida
2 reviews
0 helpful votes
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Awesome product
July 10, 2020

Great product, awesome quality of work remarkable product great response time in tracking my package, friendly customer service

Date of experience: July 9, 2020

From the business

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gearbubble.com
Las Vegas,, NV, United States