The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Very pleased with the service and quick delivery and constant checking with my order. Thanks! My wife was moved to tears!
These are so beautiful I love them I'm using them for my special gift at Christmas Thank you so much
Was well pleased with products, arrived before the expected arrival date, protective packaging, and excellent product. Would not hesitate to use this company again based on my experience with them.
I've ordered several items from Gearbubble and have been satisfied with every item. Quality is great and get lots of compliments. I'd recommend this company as reliable and offering great service and product.
First of all you don't make it easy to leave a review! You send me an email and ask for my opinion with no easy way of doing that. Your website said I would receive my item within in 4-6 days, it took 18. So the pillow cases I ordered for my grand daughters' birthdays didn't arrive until a week after their birthdays, very disappointing. I only ordered 2 pillowcases, I received 4.2 were correct and 2 said meme instead of nana. You must of sent me someone else's order by sides mine. What should I do with them?
Coffee Mug was exactly as described. Shipping was fast. Well notified every step of the way. Will order from again.
I purchased a Necklace call Probably You, for a very dear friend, who found it very amusing and wears it all the time, the writing is very clear, without being to large.
Prompt delivery, overall very pleased.
Bought a mug from here for my wife and the wording fit perfectly. She loves it - top marks for me. Very good quality mug which will last forever.
I just ordered a funny mug for my girl. Shipping was super fast ( US to Germany). Tracking was super easy too.
My girl will love this.
Can hardly reccomend the store and product.
Marco from Germany
Love the pillow cases. They are fantastic. The color is clear & picture is awesome. My granddaughters 20 & 24 will love their surprise Christmas present.
1/5 start. It took a month to get there, no tracking info, no good info from customer service. I finally got my "human is a viru" mask (the s isn't on because they didn't bother to crop it properly.) Would not buy again from them.
Done so well on a real nice pillowcase for my granddaughters to hug in her first far from home first year of college. The other 4 are equally proud of their new pillow and pillow case. A bit younger but love their new pillow from grandma.
DO NOT USE THIS COMPANY! TOTAL SCAM. I ORDERED A TANK TOP ON 4/20/2020 AND IT'S 7/20/2020 AND I HAVE NOT RECEIVED MY ORDER. NO UPDATE ON SHIPPING, CUSTOMER SERVICE DOES NOT REPLY, AND WILL NOT GIVE ME MY MONEY BACK! HORRIBLE, HORRIBLE COMPANY. FYI I FOUND THEIR WEBSITE AS AN AD ON FACEBOOK. I'LL NEVER DO THIS AGAIN!
We ordered it on June 6 2020 and here it is July 19 2020 and have not gotten it. We have called the post office and the post office has never received it. We gave the post office the tracking number but they can not find it. We would like our money back or see to it we get a neck lace that was ordered. Larry w.
This necklace was advertised as very attractive. It was $32 plus change with shipping, looks like a necklace you would buy at the dollar store, for a dollar or less. Very disappointed in the merchandise.
I ordered a fun mug for my girlfriend. It was so cute. It arrived quickly and was excellent quality. I can't wait to see her look when she opens it.
It was shipped quickly, received it in just a couple days. It looked exactly as it was pictured online. Makes me smile every time I look at it.
I ordered a mug and wine glass, like mother like daughter. My mug arrived timely by USPS and I was able to track it with no problem. My wineglass was supposed to be delivered 2 days ago to Athens, AL. It arrived at the Athens P. O. yesterday & has now headed to Tuscaloosa, AL. It started out being shipped by UPS, then changed to USPS in Athens, where it was redirected. It's a mystery to me. I do like the mug though!
Great product, awesome quality of work remarkable product great response time in tracking my package, friendly customer service
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
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