GearBubble Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
My cup was packaged perfectly and arrived in great shape. It was exactly as advertised. Love it much
Ordering was simple and it was shipped in a timely manner. They kept me informed about the progress of my order. I'm completely satisfied
I was informed with what was going on with my order. It was very well packed. I ordered two mugs and am happy with the product your are offering thank you keep up the good work
I placed an order in early December for a present. As of 01/09/21 it is still not delivered. I emailed for information and all they keep doing is sending me the same tracking information over and over for a package that hasn't moved in 2 weeks. Seems automated. Do not expect help if you have issues with your order.
Order for a Christmas gift. Took almost 3 weeks for delivery. I received it on the 23rd. I'm not complaining because I was kept up to date as to when it would arrive. This has been a very bad year for postal deliveries but GearBubble came through. My brother was thrilled with the shirt. His favorite so far!
Great communication, fast shipping, item was exactly as expected, will buy again. Definitely recommended
I ordered a mug for my daughter for Christmas. The message was personalized but the message started at the lip of the mug rather then centered on the mug. It looks awful and I was embarrassed to give it to my daughter.
I ordered a product through GearBubble the first on December to arrive by Christmas (since it was a Christmas gift). Here we are Christmas Eve and the expected delivery date is not until after Christmas. Product was held up by multiple days in the shipping process in two different cities. Would not use again!
The production, shipment, and delivery of the necklace were on time. It resembled the image displayed online. It is smaller than I expected but detailed, unique, and different. It's under the Christmas Tree, and I look forward to my son's reaction in a few days.
The production, shipment, and delivery of the necklace were on time. It resembled the image displayed online. It is smaller than I expected but detailed, unique, and different. I added the gift box, which was overpriced and too large for the necklace. It's under the Christmas Tree, and I look forward to my wife's reaction in a few days.
Thank you!
Quality not bad but shipping time very
Excessive, no easy way to request update on shipping progress.
I too get nothing but SPAM...
After checking the reviews I would not trust sitejabber or trustpilot.
Check the BBB website for real reviews. They have an 'F' Rating!
Actual location\domain they SPAM from
https://thegiftforyouus3.com/111-2
Real reviews...
https://www.bbb.org/us/nv/las-vegas/profile/online-retailer/gearbubble-llc-*******9797
I purchased a custom coffee mug with photo. I have emailed customer service 3 times and only receive a computer generated email back, very generic that they are forwarding my email on to the appropriate party. Never received an answer. They state they respond to all emails promptly. I dont think 2 weeks is promptly! Wouldnt order again! Status never changes from day 1 of ordering!
Beware they are a fraud. I placed an order & never received anything in return. & won't give my money
Beautiful T-shirt of Orphaned Wildlife. On time. Great material. I will continue donating through my purchase. I love the Bears!
Thank you so much!
I ordered a cup for my daughter for Christmas. It came in a well packed box in perfect condition. The cup is totally beautiful and I'm sure my daughter is going to love it.
Bought a custom coffee mug and couldn't be happier with it. The ordering process was quick and easy. They made the mug and shipped it within a week and it arrived earlier than expected. It was exactly what I ordered and I am very please with it. On Christmas day when my wife opens her present she's going to love it too.
I ordered a son-in-law mug that I had seen on Facebook and saved for later. When it came time to order (and get it in time to ship to him) they were no longer available. I asked about them and they custom ordered one for me that came within a week! I was very impressed with their service. Betsy
Quality, shipping time, customer service, everything was excellent! I ordered a coffee mug for my hubby for Christmas. It's one from our unborn daughter. It's the gift I am most excited to give him. I couldn't be happier with how it turned out!
Thank you so much! I will be ordering again!
I bought mug to give my daughter at Christmas. I think she will love having it and drinking her tea from it every day and being reminded how much I love her
Super gift. I love it. Cannot provide a photo as have already wrapped the present for my daughter
From the business
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members